Global Watch Shop Reviews 

569
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Brought my 2nd watch from Global Watch Shop and once again really helpful, easy to deal with. Thanks again Matt let you know when I want my next watch. Would definitely recommend Global Watch Shop to... See more

Rated 5 out of 5 stars

What to say, with Matt’s help I managed to snag my grail watch in an unworn condition, less than a month old, with the manufacturers 5 year warranty (all bar 3weeks) in tact at a decent price. I’m... See more

Rated 5 out of 5 stars

Just received my second Rolex watch from GWS and I am delighted with both the process and the watch itself This item was ordered new in January - a Lady Datejust 31mm with MOP diamond dial, steel/... See more

Rated 5 out of 5 stars

Tried to source a brand new, recently discontinued Omega watch, for some time. Tried all kinds of jewellers, even had my local Omega boutique ring Switzerland, all to no avail. Contacted GWS and spo... See more

Company replied

Company details

  1. Watch Store

Information provided by various external sources

With a combined total of more than 30 years dealing with the trade and public the staff at Global Watch Shop aim to give the highest standard of service possible. If you are a returning customer or this is your first time we will guarantee, that the service you will receive will be second to none. Based in the City Of London we have access to many of the largest watch specialists and suppliers in the UK. Global Watch Shop is becoming a market leader when it comes to the supply and sale of prestigious and sought after watches to the public and trade. Our Stock consists of many the major names in the watch and timepiece industry from Rolex, Cartier, Audemars Piguet, Brietling, Hublot, IWC, Patek Philippe, Panerai, Tag Heure, and many more... From our City based offices we are able to negotiate with the UK’s leading watch importers and exporters to ensure the prices and service we offer are the best offered by anyone in the U.K.


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5.0

Excellent

TrustScore 5 out of 5

569 reviews

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5.0

All reviews

(569)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent personal service

Matt and the Global Watch Shop were superb. I have been looking for my new Rolex for quite some time. I knew what I wanted but had a few key questions over Christmas. Matt was very happy to help despite them being closed, then the first day back he had adjusted the watch and sent it off for next day delivery. I received it by midday and could not be happier with my new purchase. Great service and will use again.

January 2, 2025
Rated 5 out of 5 stars

Very credible company

Very credible company. Authentic and genuine service provided. Delighted with the outcome and the effort put in by all parties. I will be returning soon.

December 13, 2024
Rated 5 out of 5 stars

Just bought a Rolex Submariner from…

Just bought a Rolex Submariner from Simon. All I can say is what an amazing company. They look after you from start to finish and a pleasure to do business with. I will definitely be coming back to buy another. Thanks Simon

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from Simon and Matt at…

Great service from Simon and Matt at GWS. Super knowledgeable about the watches and make you feel very comfortable asking any questions you may have. It was my first purchase from GWS but will not be my last. Highly recommend.

November 25, 2024
Rated 5 out of 5 stars

Just brilliant

Matt and Simon are both great and very knowledgeable I couldn’t recommend them more. Very quick and easy had the watch double checked at goldsmiths to be safe and everything is perfect. Will definitely be back in the future to get another!

August 9, 2024
Rated 5 out of 5 stars

Knowledgeable and professional- A Great experience!

One of the best experiences I’ve had dealing with the gentlemen from GWS. Matt initially expressed interest in a few pieces of mine- over the course of a week they negotiated with me in a most friendly, professional and reasonable way. We came to a figure that was agreeable for both of us.
The subsequent contractual paperwork was completed very quickly with no errors , allowing me to maximize my time whilst traveling to London. Payment was made direct to my account in less than a minute!
What should have been a quick dropping off of the watches, then turned into a lengthy yet lovely chat about horology. It was very clear that both Simon and Matt both knew their craft and industry. It was refreshing to speak to industry specialists who knew the technicalities of watchmaking from manufacturing to high horology finishing rather than some dealers who know only prices about ‘hype pieces’.
They were lovely enough to show me some of their semi- vintage inventory. Honestly, I could stayed longer to ‘chew the fat’ but I was on a tight schedule.
Anyone dealing with these gentlemen should do so with ease.
Best wishes
Al

July 24, 2024
Rated 5 out of 5 stars

10 out of 10

Very trust worthy company, the first time I have dealt with them - was given the green light from someone i know about there credibility. They did not dissapoint, very fast, safe & secure procedure. Payment was the same day as soon as the watch was checked over. Matt was a pleasure to deal with.

June 26, 2024
Rated 5 out of 5 stars

Exceptional Customer Service and Care

I recently contacted Simon of GWS to discuss a bespoke diamond bracelet. Simon drew upon his vast experience, passion, and expertise of jewellery to turn my imagined design into reality. At every stage of the process, he showed an extremely high level of attention to detail and an exceptional level of care and customer service, rarely experienced. The bracelet is both elegant and stunning, with the design, craftsmanship and quality of diamonds of the highest level, far exceeding my original expectations. I would, without hesitation, recommend Simon to anyone who would like a special item of jewellery made to their exact requirements and to the highest quality.

June 23, 2024
Unprompted review
Rated 5 out of 5 stars

Matt is always reliable and honest guy

Matt is always reliable and honest guy. He doesn't promise to do things he cannot. I am pleased with how proactive he is and how how he will do anything possible for his customer. His communication is always on point and really helpful to provide updates. He knows his trade and that is really important.

April 12, 2024
Rated 5 out of 5 stars

Well priced, great service, swift dispatch

What to say, with Matt’s help I managed to snag my grail watch in an unworn condition, less than a month old, with the manufacturers 5 year warranty (all bar 3weeks) in tact at a decent price.
I’m not going to say I wasn’t a bit hesitant but Matt was able to answer all my questions and provide assurance that the item was genuine. Payment was easy, and dispatch was very timely (thanks Carrie) the watch was in my hands within 24 hours.
Thanks Guys

April 3, 2024
Rated 5 out of 5 stars

Awesome guys

It is a real pleasure to deal with Matt and Simon at GWS. Great process and very responsive. Look forward to hopefully doing more business with them in the future.

March 4, 2024
Rated 5 out of 5 stars

Great experience selling my Rolex to…

Great experience selling my Rolex to GWS. Very easy to deal with, no messing about. I bought it from them 2 years ago and sold it back to them, took a £1400 hit on the watch but the markets changed since I purchased it and their offer was still higher than other dealers I had contacted. Would definitely use again

March 4, 2024
Unprompted review

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