Globelink provided me with a 5 month cover for worldwide cruise trip. For the first time ever, I needed to claim (over £2k) for a medical issue. The emergency contact team were very helpful and prov... See more
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You only really know how good an insurance company is when you have to claim. This company is the worst - customer for several years. They did everything they could to avoid paying. Now I have to ta... See more
Company replied
This company seems great. Someone actually answered the phone within a few rings :))). Well thats a good start. It also offers insurance to preclude any existing conditions which is much needed in th... See more
Company replied
Wish to thank the lady Ms. Tracey for her helping me settle insurance for our travel. She was great in understanding my dilemma using the internet, and helped me proceedd throughout finally... See more
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Company details
Written by the company
Annual Multi trip policies are available for people aged up to 79 with Single trip policies up to age 89. Many Pre-Existing Medical conditions, Trekking to up to 3500 m, and lots of Adventure Activities are covered for free. Get an instant quote online or over the phone.
Contact info
Alpi House, Suite 2, East Wing, 2nd Floor, Miles Gray Road, SS14 3HJ, Basildon, Essex, United Kingdom
- +441353699082
- globelink@globelink.co.uk
- www.globelink.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 month
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Reply from Globelink Travel Insurance
Renewing my Annual Insurance Policy was…Quick, Easy and Straighforward.
Renewing my Annual Insurance Policy was quick and easy and the person who I spoke to made the experience a pleasant one.

Reply from Globelink Travel Insurance
Friendly staff
Friendly, helpful and knowledgable staff. Website simple, straightforward and clear. Insurance comprehensive and extremely good value. Prices very reasonable. I will most likely be back, next time we travel.

Reply from Globelink Travel Insurance
Postive reviews for easy to buy. Negative from claimers.
All the positive reviews for this company relate to the ease of purchasing. All the negative reviews relate to their habit of not paying out on claims. My wife had a UTI and was treated by a hospital in Austria costing around 150 Euros. I had an excess of Euros 75, so a relatively small claim. They required documentation from regular GP to certify and detail ANY treatment that she had had for ANY medical condition in the twelve months prior. Try getting that from the NHS. Similarly they require a full report from the doctor in Austria. I understand the need to prevent fraud but this is cynical because they know that the cost of getting this information is higher than the claim

Reply from Globelink Travel Insurance
Fast and efficiency re-registration…
Fast and efficiency re-registration thanks to reminders from you about my previous year finishing! Thank you several reminders always help)! I hope I never have to use it but that will be the real proof of it - but as I say - I hope we don't talk again until next year!

Reply from Globelink Travel Insurance

Reply from Globelink Travel Insurance
excellent service
replied almost immediately with the information I required. Thank you

Reply from Globelink Travel Insurance
Had a claim with them from February…
Had a claim with them from February 2022 still not resolved, they do not honor their terms and conditions, and customer service is really poor they keep sending you back to the assistance company as not their job to deal with their customers. Will never buy insurance from this company again.
Excellent service
Call quickly answered (no endless time on hold!) by a friendly and helpful operative who answered all my queries and quickly arranged the policy I required. We'll done!
Globelink has looked after my friend…
Globelink has looked after my friend and myself on our holidays to Europe. The staff are extremely helpful, very pleasant to deal with and knowledgeable. I'm impressed with the efficiency of the staff and company whenever I've phoned for a new policy and when I had to cancel. I don't ever have to wait long on the phone. When I had to cancel there wasn't any problem at all, no fees, no delays just reimbursed my account.
Thank you Globelink.
Customer service was excellent
Customer service was excellent, I was not able to apply my discount for my Renewal on the Website but this was solved over the phone.
nothing to much trouble.Very patient.
Easy to use website
Easy to use website
Good product that you can tailor for your needs and budget.
Good value
I purchased online - found the process easy to use & follow - compared to other quotes - this was the best quote I received - very good value for an Annual Multi Trip policy
Updated review.
Updated review.
Following the start of the pandemic back in 2020 Globelink showed their true colours.
We had a very complicated retirement holiday planned and paid for, of course everything was cancelled.
We received 100% of every transaction we had made. Airline tickets, accommodation in England and Greece, airport transfers, extra health insurance for my illness not covered by Globelink.
Every company knew that we wouldn’t be using their services and gave us full compensation, all except Globelink.
They were unprofessional and slow in the communications we made and finally, and seemingly grudgingly, paid back 50%, using “administrative costs” as an excuse to keep money for something they were never going have to pay out for.
Having used them for years, and recommended them to many people all I can say is AVOID !
A little confusing as a single trip is…
A little confusing as a single trip is more expensive than an annual policy and I didn’t want ski or winter sports cover but there wasn’t a choice. On the whole not too bad.
Far to expensive but needs must as…
Far to expensive but needs must as forgot to get it before I went and paid £150 for a policy that would have been £17 if I had done it a few hours before
Easy to use use website and quick to…
Easy to use use website and quick to answer questions.
Unusually they offer the cover I needed…
Unusually they offer the cover I needed for over 65s, where so many companies don't.
Sorry I shall be brief
Sorry I shall be brief
I was happy ( as one can be at my age ! )
With everything except ONE exclusion re a TIA I suffered 22 years ago and no repercussions I've been on a low dose of statins and regular checks ...it just alarmed me !
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