GloBird Energy Reviews 

Just signed up with them for a cheaper deal on my electricity, a supposed twelve month plain and now today a few months in they e-mail me threatening a massive price increase that would put me back worse off than if I had never heard of them. When I phoned up originally to sign up I was told there was no price review for twelve months yet here we are not even six months later.

Their business model is based on a SCAM. Low prices to lure customer in and then a 50% increase in rates!
Easy solution to this, contact your relevant state’s OMBUDSMAN who will charge these crooks a fee to review your complaint

Already has gas, now switching electricity to them too! Previous electricity company (not going to name them) left a bad taste in my mouth, VERY expensive! But Globird has much better rates, and giving a discount for package. They thought they could match GloBird's prices but couldn't... even with a 27% discount!!! I have to pay a small price ($2.50) to still receive paper bills, but well worth it. And they bill monthly so much easier to get a breakdown of costs and usage.

My bill went from $79 to $375 so i contacted customer service advised them that this cant be possible especially since I had been overseas for one month and no one was home to use the gas. Round and round we went but at the end of the day i was forced to pay the $375. I have just come back from overseas again to find another bill for $49 for the period i was overseas. I called their customer service who were so rude to me and told me that the bill amount was correct so take it or leave it. I decided to leave it and moved to another supplier.

Alex from the Customer Service Team is an asset to this business, I have emailed many questions and Alex was very polite with the answers and responded in a timely manner, with my previous experience with other electricity providers, most of my questions were not answered which is why I change providers.

Please don't believe their so called cheap rates, made a HUGE HUGE HUGE mistake trusting them and switching and my bill went from $299 for the month with previous electricity provider up to over $195+ for just 12 days, even though they claim on their website you get cheaper prices, STAY FAR AWAY from them unless you want to learn the hard way, be EXTREMELY careful or learn the hard way! And avoid moving both electricity and gas to the same company, they will RIP you off, extremely disappointed and unhappy that I made the stupid stupid mistake of TRUSTING them! Even though only there is 2 people at home and our house is small, their RIP off rates said 5 person household uses about 24.40Kw and even though we are just 2 people they said our usage at 70+kw per day (close to maybe 13-15 people household) for just 12 days $195+ BILL.....take about a HORRIBLE RIP OFF company! Bitterly disappointed and will NEVER forget this ever! Will NEVER ever trust an electricity or gas company ever again!