Try to get in contact with support since first day , they never come back. There support system is not avaible at all what kind of service is that
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What an amazing professional solution for businesses!! Especially due the Covid times what they offer is apsolutely perfect! Intelligent Tools for all need. We recommend it 100%.Thank you guys, very... See more
I've spent quite some time trying out different online ordering systems and Glori seems to be the hands down winner. Pros: it's free if you only want to accept payment on pickup, zero commision... See more
I am so happy to have found GloriaFood. It's an amazing app, program or system. Don't let the nice, clean & simple looking interface fool you. Under the easy to use interface there's a powerhouse of o... See more
Company details
Written by the company
GloriaFood is a powerful, user-friendly restaurant ecosystem, providing a high-end POS system that simplifies your in-store and online operations. With features like QR menu ordering code, and online ordering, customers can place orders instantly. You no longer need to manually input orders into the POS system. With GloriaFood POS (www.gloriafood-pos.com), the online orders are automatically sent through to the POS, saving you time, reducing errors & increasing guest satisfaction. Simplify operations with our restaurant staff management software. Launch multiple marketing campaigns to accelerate your business & increase your customer base. Don't miss out. Create your GloriaFood account on the spot & add online ordering to your restaurant’s website in minutes. Plus, for only $49/month/location (2-year commitment), GloriaFood provides the perfect restaurant POS system solution, as you get a POS starter kit (worth $1800) for FREE. The starter kit includes a Premium POS workstation, ultra-secure countertop payment device, front-of-house receipt printer, and 5 employee RFID cards for instant POS login. Other paid features: sales optimized website ($9/month), advanced promo module ($19/month), branded mobile app ($59/month). GloriaFood facilitates integrations with various third-party applications such as Shipday, Tookan, FreeOrdy, Stava, Delivast, Mealshift, Onway Delivery, Otter, Order Integrations, Sinqro, QuestTag, Tookan, GetSwift, DelivApp, InhouseDelivery, Captain, ItsaCheckmate, Ordermark, and more. Support is available at all times, via live chat. You also get your own dedicated Customer Success Manager.
Contact info
46D-46E-48 Pipera Street Oregon Park, Building A, Ground floor, Section 1 and 2nd floor, Section B District 2, București, Romania
- contact@gloriafood.com
- www.gloriafood.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm very happy with GloriaFood's service.
The service is great, they have too many good features, also free features, to create your online ordering service with everything you need.
I recommend GloriaFood over the others platforms I already tested, not just for the features and the option you can get, also for the team behind the wheel.
Fantastic Team
Fantastic Team, have been helped by different people and all of them are able to pick up from the last guy who helped.... great work
Another great customer service experience!
I had another great customer service experience by getting the right answers in a professional and polite way from the people of Gloria Food. I'm really hoping now to have the new app features available as soon as possible, especially now that the lockdown measures are still in place!
Superb business model - excellent customer service
Great idea, great services as an alternative to other expensive online ordering solutions. Superb business model valuable for restaurant marketers. Oustanding easy of use. And this Customer service... It's way byond expectations (no matter if you use only free plan or paid ones). I'm Using their services since almost 4 years from now. Online ordering using Glorfood is becoming our core business. Thank you.
Excellent customer service
Excellent customer service, professional and a pleasure to work with the support team.
Excellent support team
Excellent support team. Very thorough explanation and reply in a minute. They helped me go through the procedure in opening the restaurant's online order really smooth and easy. Thank you Julian again for your full support!
helpful
helpful. I asked and got an precision answer in two three minutes with screenshots to explain better and make understand better. Then I solved my problem.
An excellent help for our restaurant
An excellent help for our restaurant at a really affordable price, with an excellent support team who give assistance in a few seconds! I strongly recommend!
Great app, great support!
I really like the interface, it is easy to change things and the support is really good and quick. It really helps that it is understandable even for not so technical people like myself! Thank you so much!
GloriaFood is the perfect app for f&b
I've been using Gloriafood for a few years now and have found that they have thought of everything a restaurant needs for a delivery app. Well done!
perfect support and perfect Applikation…
perfect support and perfect Applikation for use for delivery and take away. Very good help for us as a restaurant in this difficult time with corona.
Gloria Foods provides excellent service…
Gloria Foods provides excellent service and a very well thought out platform to serve the hospitality industry. I appreciate how response the team always is. I couldn't ask for more.
Easy to use and great support!
I used Gloriafood as Covid happened and we had to transition our restaurant to something lockdown friendly. As others have echoed below the customer service for this has been one of the best I have experienced. In a day and age where everyone is using chatbots that dont quite get what you are asking these guys have helpful staff who can address your problems or questions if you have any. This is really important when you are using something for your business and need timely replies. Highly recommend
Great app, but even better support!
This is gonna look like one of those fake paid testemonials but the truth is I'm truly impressed with GloriaFood. The system works perfectly, it has a LOT of features that are paid monthly in other platforms but tbh, my favourite thing is their customer support! Answers in a few minutes, are readily available and actually take their time to answer you correctly, you can see it's not just bots answering you and they actually help in whatever you need relating the platform. You can't put a price on that because it can save you out of several jams if you're working for clients!
Fantastic service
Fantastic service, stumbled across this as a Wordpress plugin and the service is second to none. Brilliant reliable service and customer support is fantastic and really quick
The best online ordering system I've…
The best online ordering system I've ever seen and for a little price.
Top support also.
I can only recommend.
Great Software
Top Support.
The Best Online Ordering Service
I'm a web designer, and I direct all my clients looking for an online ordering system to use GloriaFood. Seriously, it is the best service out there with fantastic customer service. Two of the restaurants I manage have been using the GloriaFood platform I set up for almost two years now. The owners and I love the interface (although a mobile version of the dashboard would be wonderful). Originally, they started with the free version and slowly upgraded to all of GloriaFood's paid services -- all worth it.
Granted, there are many features missing on GloriaFood currently. However, speaking to a GloriaFood representative, all of the updates I could've ever asked for are coming Q1-Q2 of 2021 which will essentially perfect this service.
Thank you GloriaFood for everything! I'm a happy designer with extremely happy clients.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







