Very pleasant and helpful receptionist. Engineer arrived at agreed time and offered some helpful advice. He worked tidily and left no mess. He left information about his testing results and an invoice... See more
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Company details
- Gas Engineer
- Gas Installation Service
- Heating Contractor
- Boiler and Heating Service
- Plumber
- Radiator Repair Service
Written by the company
Glowzone Sussex Ltd is the premier, independent gas, heating and plumbing business in the city of Brighton. As the first heating company in Brighton to offer same-day response times to boiler breakdowns, we have paved the way in rapid response. It is this revolutionary service that has earned us an enviable reputation for being a reliable and reputable company. Our team of engineers have over 70 years experience at Glowzone Sussex Ltd alone, working on the diverse range of boilers. We offer a unique level in quality of service, achieved through considerable investment in our systems and dedicated staff. As well as offering annual gas safety inspections and boiler services at competitive prices, we are Platinum Accredited Installers of Worcester Bosch, and are able to offer comprehensive warranties of up to 12 years on our quality boiler installations and provide free, professional no-obligation quotations upon request. To help spread the cost on a new boiler we can offer 0% interest free credit over two years with Novuna Finance. To find out what other options are available, please visit our website for more details: www.office@glowzone.co.uk
Contact info
64 Beaconsfield Road, BN1 4QJ, Brighton, United Kingdom
- 01273 500555
- office@glowzone.co.uk
- www.glowzone.co.uk
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Glowzone are perfect in everyway
Glowzone are perfect in everyway. Can't recommend highly enough
GlowZone are simply the best.
Always on time - friendly, professional, informative, trustworthy.
profession service
Professional service
Professional service carried out promptly and efficiently. Highly recommended.
Lifesavers!
Faultless boiler replacement at very short notice which saved the day. Alex and Bailey couldn't have been more professional and attentive. System working beautifully.
Excellent end to end process
Communication during the whole process has been very clear and efficient. Engineers doing the install were great, very flexible and tidy.
Absolutely brilliant
Absolutely brilliant. Got to us in a real emergency very quickly and had the problem solved in minutes. Special thanks to both the plumber who did the work and the man who answered our phonecall so helpfully!
no complaints
Responsive and competent
Very responsive and competent across a range of our requirements
Useful review
On time.
Always good to see Jez!
Hardly gone up in over 10 years.
Too many email reminders
Janice
Excellent reliable professional servicervice…
Excellent reliable professional service used over many years.
All great
All great
Pleasant engineer, respectful and got on with work
Brought sheets for wrong area
Highly recommended
Friendly reliable local company
Friendly reliable local company. I arranged my annual boiler service through them and would recommend.
Always a great service over many years.
Very happy with Glowzone
Very happy with Glowzone. Friendly, good advice. Recommended
May not be the cheapest service but are reliable
Installed our new boiler some 13 years ago and have serviced it ever since. It’s good to get the same guy back most years. Glowzone may not be the cheapest to service a boiler but they are reliable.
Great job done and helpful
I always have great experience with GlowZone Sussex Ltd. They provide reliable service and great job done every time.
I have been using Glowzone for many…
I have been using Glowzone for many years and have always been happy with their service, they are quick in coming back to you, and the technical staff are always knowledgeable and give the best advice as well
Great Company, Great Service
They were clear in their offerings, and the workers were polite and efficient. Problems with the installation were dealt with efficiency, and the extra people they brought in to deal with the complications were also good.
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