G\MOD UK Reviews 87

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers had a great experience with this company. Customers are very happy with the products, often describing them as well-made, good quality, and effective in their intended purpose. Many appreciate how the items transform the user experience, making them feel like a significant upgrade. Reviewers also note that products are well-packed, delivered on time, and easy to install. However, some people were dissatisfied with the delivery service, citing delays, long shipping times, and unexpected customs fees. A few other people also felt that the product arrived broken or broke shortly after normal use, and some mentioned a lack of response from support.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as well-built, easy... See more

Quality

Customers generally report positive experiences with product quality, noting items are well-built,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers experiencing significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a Scania centre cap for my G29 steering wheel. Easy to navigate website. No issues ordering. Fast delivery . Very happy with the product :)

Rated 5 out of 5 stars

Perfect seller, really well made mod for my g29 shifter feels more like an actual car shifter now! Was a delay in delivery but sent a free keyring as a bonus for the delay also great communication.

Rated 5 out of 5 stars

Held contact with customer service through email and it was cordial, fast and helpful. The purchase was flawless. I purchased the v3 Metal Edition for my logitech H-Shifter, it fits, the instruc... See more

Rated 5 out of 5 stars

Great stuff all around, the logitech shifter mod is excellently finished and takes the shifter from feeling like a cheap toy to some proper kit. Surely a different feel to any car I've driven, but alm... See more


Company details

  1. Design Engineer

Written by the company

WHO ARE WE? G\MOD, a UK based, 3D printing and design service that has a passion for sim racing. We aim to give you the most accurate sim racing experience, using technology that gives us the opportunity to make one off pieces as well as production parts. 3D printing produces both strong and reliable parts when printed using the correct media and settings. We also use cardboard spools and responsibly sourced products. We also offer the ability to turn your design into reality by creating a CAD design or 3D printing a part you have already designed.


Contact info

4.0

Great

TrustScore 4 out of 5

87 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

I purchased this product on Dec 13th…

I purchased this product on Dec 13th with courier priority shipping which said 3-6 business days to my address. it has been over 11 days. I understand its the end of the year and the holidays but its double the promised delievery time. But when I had an issue there was a quick respond. The delay is just part of making purchases that have to travel internationally.

December 12, 2024
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Reply from G\MOD UK

Thank you for your feedback, and we sincerely apologise for the delay you’ve experienced. We dispatched your order on time, but unfortunately, during the holiday period, some parcels can take longer to arrive due to increased demand on courier services.

We completely understand your frustration, and we appreciate your patience during this busy time of year. If you had contacted us directly about this issue, we would have been more than happy to assist and work towards a resolution for you.

Please let us know if the parcel has arrived, and if not, we are here to help resolve this matter as quickly as possible. Thank you for your understanding, and we apologise again for any inconvenience caused.

Rated 5 out of 5 stars

Great Products

Bought the Xbox paddle shift magnetic kit and a carbon fibre shifter knob, excellent quality products, my son loved them. Fast delivery.

December 28, 2024
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Reply from G\MOD UK

Thank you for your wonderful review! We're so pleased to hear that you and your son loved the Xbox paddle shift kit and carbon fibre shifter knob. It's always our goal to provide high-quality products with prompt delivery. Thank you for your support, and we hope to serve you again in the future!

Rated 5 out of 5 stars

mod made the logitech shift better

this mod made the logitech shifter shift so much better! The magnets makes it shift smoother and never mishifts.

November 30, 2024
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Reply from G\MOD UK

Thank you for your kind review! We're delighted to hear that our mod has improved your Logitech shifter's performance and made your shifting experience smoother and more reliable. We appreciate your support and hope you enjoy many more mishap-free races!

Rated 5 out of 5 stars

Love this product

Man I love this mod for the shifter I feel like I'm in a actual Honda Civic now just ripping the track. Great to shift gears with I was missing a lot of gears now I'm not

November 27, 2024
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Reply from G\MOD UK

Thank you for your fantastic feedback! We're thrilled to hear that our mod has enhanced your sim racing experience and helped you shift gears more accurately. It's great to know you're enjoying that authentic Honda Civic feel on the track. Happy racing, and thank you for choosing our product!

Rated 5 out of 5 stars

Excellent product at a good price.

Excellent product at a good price with fast shipping.

October 22, 2024
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Reply from G\MOD UK

Thank you for your kind review! We're delighted to hear you're pleased with the product, pricing, and fast shipping. If you need any further assistance, we’re always here to help!

Rated 5 out of 5 stars

No complain here..

No complain here... love it. I was afraid that my shift knob would not fit but no problems at all.

October 1, 2024
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Reply from G\MOD UK

Thank you for your feedback! We're glad to hear everything fit perfectly and that you're happy with the product. If you ever have any questions or need assistance, we’re always here to help. Enjoy!

Rated 5 out of 5 stars

Perfect product

September 29, 2024
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Reply from G\MOD UK

Thank you for your kind words! We're delighted to hear you're happy with the product. If you ever need any further assistance, feel free to reach out!

Rated 5 out of 5 stars

the product came in time and the owner…

the product came in time and the owner helped me through the payment, the product is really fantastic in aesthetic and really comfortable in game, love it

September 16, 2024
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Reply from G\MOD UK

Thank you for your wonderful review! We're pleased to hear the product arrived on time and that you’re happy with its aesthetics and comfort in-game. It was a pleasure assisting you with the payment process. If you need any further help or advice, we're always here for you!

Rated 5 out of 5 stars

Good quality product

Very high quality, easy to install.

September 8, 2024
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Reply from G\MOD UK

Thank you for your positive feedback! We're delighted to hear you found the product to be of high quality and easy to install. If you ever need any assistance or further upgrades, we’re always happy to help!

Rated 5 out of 5 stars

Decent product

Decent product, arrived fast

September 5, 2024
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Reply from G\MOD UK

Thank you for your feedback! We're glad to hear your order arrived quickly and that you're satisfied with the product. If you need any further support or assistance, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Great product and customer service

Great product and customer service, the shipment arrived and was of great quality.

September 11, 2024
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Reply from G\MOD UK

Thank you for your lovely review! We're thrilled that you're happy with both the product and our customer service. It's fantastic to hear the shipment arrived promptly and met your expectations for quality. If there's anything else you need, we're always here to assist!

Rated 5 out of 5 stars

Cool upgrade for my shifter.

Superb little product and works well. Highly recommended.

August 27, 2024
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Reply from G\MOD UK

Thank you for your kind feedback! We're delighted to hear you're pleased with the upgrade for your shifter and that it's working well for you. Your recommendation means a lot to us. If you need any further assistance or upgrades in the future, we're always here to help!

Rated 5 out of 5 stars

Much Better

Made a huge difference to my shifter. Everything was well made and packaged. Thanks GMod

August 13, 2024
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Reply from G\MOD UK

Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with G\MOD and that you're satisfied with the quality of our parts. Your feedback means a lot to us, and we look forward to continuing to provide you with top-notch products and service in the future.

Thanks again for your support!

Best regards,
The G\MOD Team

Rated 1 out of 5 stars

Tried to correspond with you never…

Tried to correspond with you never received reply, did not receive product either, couldn’t deliver for some reason, ask USPS.

August 4, 2024
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Reply from G\MOD UK

Hi Jay,

Thank you for sharing your feedback. I'm sorry to hear about the challenges you've faced with shipping. We're here to help and want to ensure you have the best possible experience with us.

I’ve looked into our records, and it seems we haven’t received your previous email. If you could kindly resend it, we’ll make it our priority to resolve your issue as quickly as possible.

Regarding your delivery, I’ve checked the tracking information, and it shows that delivery attempts were made on the 16th and the 21st, but unfortunately, there was no response. To assist you further, I’ve reached out to USPS on your behalf and am awaiting their reply.

Thank you for your patience, and we’re here to help with any further questions or concerns you may have.

Best regards,
Michael
G\MOD UK

Rated 4 out of 5 stars

Doesn't dissapoint

The order was straight forward and simple, all i had to do was wait for It to arrive. Would buy again

July 19, 2024
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Reply from G\MOD UK

Thank you for your kind words! We’re thrilled to hear that your ordering experience was smooth and straightforward. We look forward to serving you again in the future. If you ever need anything, don’t hesitate to reach out!

Best regards,
Michael
G\MOD UK

Rated 5 out of 5 stars

i have used g-mod before very good

i have used g-mod before very good
parts well made

June 26, 2024
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Reply from G\MOD UK

Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with G\MOD and that you're satisfied with the quality of our parts. Your feedback means a lot to us, and we look forward to continuing to provide you with top-notch products and service in the future.

Thanks again for your support!

Best regards,
The G\MOD Team

Rated 4 out of 5 stars

For the most part I have enjoy my…

For the most part I have enjoy my magnet shifter base. The magnets are fairly strong, the base is sturdy, and it's extremely easy to install. The only two gripes I have are the screws and the shift gates. The screws that came with base were a tad too long and the shift gates were sticking out a bit far (kept hitting them under pressure).

June 5, 2024
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Reply from G\MOD UK

Thank you for your feedback! We're happy to hear that you're enjoying your mods and we appreciate you sharing your thoughts on the screws and shift gates.

We’re always looking for ways to improve our products, and your insights are invaluable in that process. If you have any further suggestions or need assistance, please don’t hesitate to reach out—we're here to help!

Thanks again for choosing our product and for your constructive feedback.

Best regards,
Michael
G\MOD UK

Rated 1 out of 5 stars

Prepare to wait a long time for your order and if you have a problem don't even bother asking them

I got the order later then it should of been by a long time and I got no updates on it and I emailed them multiple times on every contact method they had and my bank refunded me for them scamming me but I got the product then over a month later they emailed me saying I never contacted them or anything and that they were going to dispute it and I replied to their email but they still didn't respond

April 22, 2024
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Reply from G\MOD UK

You placed an order on 11 April 2024, at which time our lead-times were 2-4 weeks. This information was clearly displayed in multiple locations on our website. (Please note that we no longer have lead-times.)

Your order was marked as dispatched on 22 April 2024, faster than the stated lead-time. It was delivered on 4 May 2024, which was due to the courier service, as explained in our email correspondence.

Your chargeback was disputed with your bank, and an investigation is currently underway. We have fulfilled our obligations within the stated timeframe and have provided all relevant communications, invoices, and tracking information.

Please ensure you present the facts accurately when leaving a negative review and attempting to damage our company's reputation.

Thank you,

Michael Geri
G\MOD UK

Rated 5 out of 5 stars

This company is amazing

This company is amazing. Even though my order came a week late I'm still giving them 5 stars for their great customer service. They kept me up to date and even sent me some bottle openers as a thank you for waiting.

June 15, 2024
Unprompted review
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Reply from G\MOD UK

Hi Joseph,

We apologise for the slight delay in shipping whilst we were awaiting some parts but thank you for the glowing review. We really appreciate it!

Happy sim racing and we hope to deal with you again soon.

Kind Regards,
The team at G\MOD UK

Rated 2 out of 5 stars

What’s App number

Hi there, I just received an answer from gmod on another review I wrote couple of days ago, you replied to contact you by the WhatsApp number I could find on the website, but I just checked but I cannot find any WhatsApp number, could you reply this texting the number I have to contact??
Thank you so much

June 15, 2024
Unprompted review
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Reply from G\MOD UK

Hello Eros,

Our WhatsApp number is +44 7457 404661. Please could you remove this review as you have already left a review and this is an information request.

Thanks,
Michael Geri

G\MOD UK

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