GNC Reviews 246

They should treat there employees with more respect , and be a little organized being such a large corporation on there hiring process . Think 2 stars is being extremely nice for the actual experience .

One of the fastest delivery I have ever had, also got a really good deal on Whey Gold Standard. I placed my order only 2 days ago and honestly I almost canceled it after reading all this bad reviews about the company however they surprised me.

This company is colapsing, i hope they will close soon, scaming people, customer service is worst in the US, hate this brand, do not recommend. Be CAREFUL with them, find another brand

I bought prime and there was water in it.

I am so very disappointed in GNC, they make these flavors, (cookie Butter Lean shake) then they discontinue them. This is the only flavor of the ready made shakes that I loved to drink. I am so upset that this flavor is no longer available in my area, Virginia. I would buy 2-4 cases at a time which was weekly while they lasted. I no longer shop at GNC because I don't like the flavors that are available.

I've used gnc for years now. If you buy in store its no hassle. If you attempt to get an order delivered it is a nightmare. I place a large order ($660 dollars is large to me) and only half of the order showed up. I have spent 2+ weeks contacting customer service for no result at all. I keep getting told that a replacement is coming and that I will receive an email. I have called 4 times letting them know I haven't received notification and the customer service never knows what order im talking about like I had never called in before. Do not order from them. Go to vitamin shop.

NEVER EVER GIVE GNC YOUR ADDRESS OR YOU WILL GET JUNK MAIL FOREVER!!! AND IF THEY BUY YOUR ADDRESS FROM SOME MARKING LIST COMPANY, YOU WILL GET JUNK MAIL FOREVER, EVEN IF YOU ARE ON THE DIRECT MARKERTER'S ASSOCIATION DO NOT MAIL LIST!!!!!!

What a horrible company!! I keep getting these junk mail flyers to my house that are for someone who has never lived here. If you call their "Customer Service" line, of course you get an off shore call center located in a third world, underdeveloped, uneducated country where the operators barely speak, let alone understand English. When you tell them that you want the junk mail to stop, you are told that they don't know how to do that and if you have the audacity to ask for a supervisor, they simply hang up the phone.

NEVER EVER GIVE GNC YOUR ADDRESS OR YOU WILL GET JUNK MAIL FOREVER!!! AND IF THEY BUY YOUR ADDRESS FROM SOME MARKING LIST COMPANY, YOU WILL GET JUNK MAIL FOREVER, EVEN IF YOU ARE ON THE DIRECT MARKERTER'S ASSOCIATION DO NOT MAIL LIST!!!!!!

They are good. No complaints whatsoever. I see some reviews about products not being delivered. I always purchase from my neighborhood store and had a good experience.

Zero stars ordered a package fed ex never delivered my package gnc never refunded me ridiculous happened to me twice

They never delivered my order (over $100) and refused to re-send me the order.

I ordered 4 items online and only received 1
(not cheap either almost $300) fed ex tracking claimed it was delivered but wasn't. I sent gnc customer service proof that the delivery was never made screen shots with time stamps of my security footage showing no fed ex truck or delivery driver on my property after over a week of gnc customer service claiming they would resolve this and issue a refund nothing happened. 2 weeks go by no refund no replacement and they sent an email saying if the package was stolen call the police we can't help you. This is unacceptable not only could I prove with video evidence that my packages were never delivered, they would not even attempt to make this right by shipping replacements I will never order from gnc again.

GNC STORES are awesome I'm glad they're around and always will be

I was a Pro Member last year, but now I actively no longer use GNC. I've sough support several times over several issues, such as only recieving 1 Pro Box in an entire year, and only recieving 1 flyer in the mail about a sale/pro days. Furthermore their support on the email and phone to help were inefficient, and lacked any reasonable help. Thirdly, when I went to the local GNC's and a product was sold out I asked for when the restock would arrive, or if I could be notified, yet that was too difficult. In summary, I paid to be a pro member, and all I got was a flyer in the mail, and a box with some cheap bands and two packets of 1 serving samples that aren't even enough to test the product.

NEVER order again! Don't waste your time and money at GNC!!

This is what happened to me:

After I ordered online yesterday, I got an email informing me to pick up at the store.
1. They never informed me there was something they didn't have enough inventory. Otherwise, I wouldn't have been there (wasting time to pick up).
2. After they made this mistake, I showed the man in the store the email "Your order is ready for pickup!" and told him there was a mistake since the items in the bag didn't match with my order. Then, he just told me in a rude way "go to call the customer service". I said, "this is caused by GNC, not me. It should be your job to contact them to find out what is the issue". Then, he went away and didn't apologize for any inconvenience caused by this.
3. Then, I decided to cancel the order and contact customer service to cancel the order. The person replied "I have submitted a request to attempt to cancel your order, this is not a guarantee"! It is ridiculous that I ordered it yesterday, and I cancelled the order due to their problems inside GNC, and then they said they couldn't guarantee the order could be cancelled!
4. After I argued with them, they revenged me and didn't give me my refund and the customer service staff cheated me multiple times and told me they already released the refund to me and it was due to the bank's fault that the bank has been holding the money. Robbery!
5. They wouldn't give you your reward points automatically for stuff you purchased, unless you contact the customer service, and then they will add it for you.

Be CAREFUL! Due to the facts, I WOULD NEVER trust their products. Just look at the poor management and poor customer service! Will you trust a business like this? They are a group of cheats!!!

I wish I could give a ZERO star!

Store near me is great, always has my products in stock

No items arrive. No refund. No reship. I got a video to prove that no one delivered.

I went to GNC to get my vitamins and Protein. they are always kind and they have what i need. Not bad..

Horrendous customer service online and in-store. No wonder this company is shutting down and declaring bankruptcy. It is a good thing for all of us.

Their vitamins started to cause me panic attacks!!!! it started with just one nerve on my arm hurting turning to all of my muscles spasming and causing me hardness to breathe after one month!!! Now after 3 years later I still have symptoms and will have to take antidepressants for next year to balance out my brain hormones!!! Now i experience constant panic attacks, all over muscle pain, nerve pain and gastritis, vomiting, inability to eat anything.Worst customer service ever!!! I sent request but no reply, I demand refund for vitamins I bought and payment for all my hospital bills caused by you disgusting vitamins!!!!!