Currency Reviews 

310
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Terrible experience so far. They do not respond to voicemails well after closing. Adan said would not be an issue to register the semi in another state now after sale they are saying I can not registe... See more

Rated 5 out of 5 stars

Everything moved quickly to close the deal. Easy process, expected rates for the equipment purchased. Online account set-up vesy simple. Have not had any issues yet. We will see how it goes when m... See more

Rated 1 out of 5 stars

Customer service rep Justin hangs up on two times, intentionally during our phone call. Customer service does not provide you with any info RE account, and such service does not exist in this company... See more

Rated 5 out of 5 stars

I can't say enough good things about our loan officer Kathy! She is an excellent communicator, she always provided us with updates and used extreme diligence and care with our loan- like it her own fa... See more

Company details

  1. Financial Institution

Written by the company

From business & equipment financing to processing payments for large ticket items, we make it easier for you to grow your business! Buy. Sell. Borrow. Currency.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

310 reviews

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No recent history of asking for reviews

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2.7

All reviews

(310)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jesse Burke was outstanding and very…

Jesse Burke was outstanding and very helpful I look forward to working with him again in the future

September 6, 2022
Currency logo

Reply from Currency

Hi AJ, we really appreciate the kind words. A hassle-free experience is essential for CurrencyFinance, and we’re glad you were satisfied. We thank you again for your feedback!

Rated 5 out of 5 stars

Simple and easy process

Simple and easy process. Application and a couple emails abd i was buying my equipment the next day. Rates arent bad either. First time doing business with Currency but it wont be the last!
Thanks again!

September 4, 2022
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Reply from Currency

Thanks for leaving a wonderful review Daylan. Providing hassle-free financing is critical to the CurrencyFinance experience. We hope to continue to be your trusted finance partner in the future.

Rated 5 out of 5 stars

1st plane purchase a breeze

Never purchased a plane before, cold called and Kathy answered the phone and from there it was smooth as she answered all the nutty questions we had and she made it happen within the time frame needed! I highly recommend giving them a call for your financing needs and we now have them on speed dial for when we decide to upgrade

August 27, 2022
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Reply from Currency

Thanks for leaving a wonderful review! Providing hassle-free financing is critical to the CurrencyFinance experience. We hope to continue to be your trusted finance partner in the future!

Rated 1 out of 5 stars

Overall a bad company in and out!

Horrible service you cannot even get ahold of them on the phone or get a call back. (Got hung up on the automated service yesterday 3 times.) Last year we had 5 charges backs with them and lost them all because our rep did not email us that we wanted to proceed with the response of our dispute that we already submitted! When I called after I lost arbitration, they said he no longer works here, and I lost the 4,000 dispute. (That was only one) There fees have also skyrocketed.

August 24, 2022
Unprompted review
Currency logo

Reply from Currency

Hello Molly, thank you for reaching out to make us aware of your experience. Currency strives to make every transaction hassle-free, and we apologize that our communication process didn’t stand up to the quality and professionalism we aim to provide. We value customer feedback and welcome further discussion. If you could, please contact us directly at customerservice@gocurrency..com or give us a call at (844) 724-7376.

Rated 1 out of 5 stars

My company received a loan from them…

My company received a loan from them for a Concession Food Trailer. Currency took so long to deliver the funds the vendor sold the equipment to someone else. Currency is currently billing me for equipment that was never received. When I contact there customer service via phone, sent several emails, and 7 months later still no contact from them. Stay away from this COMPANY. They leave a response here but yet to respond to my emails or phone calls…. STAY AWAY!!!

August 22, 2022
Unprompted review
Currency logo

Reply from Currency

Hello Kenyon, thank you for reaching out about your less-than-satisfactory experience. We’re sorry to hear that CurrencyFinance’s service didn’t live up to the “hassle-free financing” we strive to provide to each and every customer. If you’d like, please contact us directly at customerservice@gocurrency.com.

Rated 4 out of 5 stars

Mitch was very helpful and friendly

Mitch was very helpful and friendly. Multiple documents slowed the process. Thos made things a little cumbersome but I was happy with the results

August 21, 2022
Currency logo

Reply from Currency

Hi Chris, we really appreciate the kind words/rating. A hassle-free experience is essential for CurrencyFinance, and we’re glad you were satisfied. We thank you again for your feedback!

Rated 5 out of 5 stars

Loan’s done easy!!

This was a easy and pleasant! My experience dealing with the people through currency financial was friendly, and polite! I will do business here again.

August 16, 2022
Rated 2 out of 5 stars

Took to long to get payment to vender…

Took to long to get payment to vender so I could pick up equipment. Still can't use as now I have to wait for you guys to get tag sent instead of me getting title and having tag day I got equipment

August 8, 2022
Currency logo

Reply from Currency

Hello Brian, thank you for reaching out to make us aware of your experience. CurrencyFinance strives to make every transaction hassle-free, and we apologize that our communication process didn’t stand up to the quality and professionalism we aim to provide. We value customer feedback and welcome further discussion. If you’d like, please contact us directly at customerservice@gocurrency.com.

Rated 1 out of 5 stars

MY MORTGAGE WAS EASIER TO GET

My dealings with currency finance has been the worst, and hardest loan I have ever tried to get. When I first applied Jon called me and was helpful and said that I was approved and could get funding within a couple days. It has been 2 weeks and still do not have money wired to the equipment dealership. I am losing thousands of dollars and tons of business because nothing is getting done. Dozens of calls, texts, and emails were blatantly ignored by Jon and others at the office. When he wouldn’t answer my call I would call the main line. When the lady transferred me to Jon he would answer. I found a different company that was much better to deal with but right as I was about to make a deal with the other company Jon responded. THE ONLY reason that I have stayed with currency finance and didn’t look for another loan company is because there is no penalty for paying off the loan early after 12 months. I highly do not recommend this company. I hope this review changes some minds on dealing with these clowns

August 6, 2022
Unprompted review
Rated 5 out of 5 stars

Justin was very professional

Justin was very professional. He explained each step all the way through the purchase until the final day of funding. I had a great experience with this purchase. I will recommend my friends and family to use currency finance for their trucking purchases.

August 2, 2022
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Reply from Currency

Thanks for leaving a wonderful review, Moises. Providing hassle-free financing is critical to the CurrencyFinance experience. We hope to continue to be your trusted finance partner in the future.

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