Currency Reviews 

310
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Terrible experience so far. They do not respond to voicemails well after closing. Adan said would not be an issue to register the semi in another state now after sale they are saying I can not registe... See more

Rated 5 out of 5 stars

Everything moved quickly to close the deal. Easy process, expected rates for the equipment purchased. Online account set-up vesy simple. Have not had any issues yet. We will see how it goes when m... See more

Rated 1 out of 5 stars

Customer service rep Justin hangs up on two times, intentionally during our phone call. Customer service does not provide you with any info RE account, and such service does not exist in this company... See more

Rated 5 out of 5 stars

I can't say enough good things about our loan officer Kathy! She is an excellent communicator, she always provided us with updates and used extreme diligence and care with our loan- like it her own fa... See more

Company details

  1. Financial Institution

Written by the company

From business & equipment financing to processing payments for large ticket items, we make it easier for you to grow your business! Buy. Sell. Borrow. Currency.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

310 reviews

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No recent history of asking for reviews

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2.7

All reviews

(310)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Would not recommend this company to do…

Would not recommend this company to do business with. They do not stand behind their service. Had a buyer give them a bad account for funding of an item that was bought from an online auction. I called to make sure all funding was good and I could release the item to the buyer. I was told everything was good and item could be released to buyer. 2 days later funds were pulled back out of my account and I was told they were given a fraudulent account. Now, I am out about $12,500 and they are not willing to stand behind the info I was given from their company representative. Also, they are no help in trying to recover funds.

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Pilot buyer

Ms. Susan was awesome throughout the whole process.Susan was very helpful and direct I don’t think we could have completed the process without her

December 5, 2022
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Reply from Currency

Thanks for leaving a wonderful review, Cliff! Providing hassle-free financing is critical to the CurrencyFinance experience. We hope to continue to be your trusted finance partner in the future.

Rated 5 out of 5 stars

After applying for the loan

After applying for the loan, it didn't take long to to complete my transaction and financing.

December 6, 2022
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Reply from Currency

Hi Keiron, we really appreciate the kind words and rating! A hassle-free experience is essential for CurrencyFinance, and we’re glad you were satisfied. We thank you again for your feedback!

Rated 1 out of 5 stars

no go for me

Was told I could get financing for a trailer but then was denied. 720 credit score and 12 years in the business wasn't good enough.

November 18, 2022
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Reply from Currency

Hello Andrew, thank you for reaching out to make us aware of your experience. CurrencyFinance strives to make every transaction hassle-free, and we apologize that our communication process didn’t stand up to the quality and professionalism we aim to provide. We value customer feedback and welcome further discussion. If you’d like, please contact us directly at customerservice@gocurrency.com.

Rated 5 out of 5 stars

Kathy helped me every step of the way…

Kathy helped me every step of the way and always took my calls! I am so glad I had her as my agent!

November 30, 2022
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Reply from Currency

Thanks for leaving a wonderful review, Bruce! Providing hassle-free financing is critical to the CurrencyFinance experience. We hope to continue to be your trusted finance partner in the future

Rated 5 out of 5 stars

Great communication and handled over…

Great communication and handled over phone. Very easy.

November 17, 2022
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Reply from Currency

Thanks for leaving a wonderful review, Jason! Providing hassle-free financing is critical to the CurrencyFinance experience. We hope to continue to be your trusted finance partner in the future.

Rated 5 out of 5 stars

Stellar Service!!!!

Wow! Incredible service from Currency and especially Kathy! I financed a used aircraft using Currency to help find the best loan. From the moment Kathy and I spoke, she walked me through the whole process. As I searched for the plane, she helped with pre-approvals. As I put a plane under contract, she finalized the financing. When I wanted to finance some upgrades as part of the purchase, she managed the appraisals, escrow, etc. The closing was super smooth and easy. And then she walked me through the FAA registration process and stayed on top of that months after I had already closed the loan. And then she managed the escrow disbursement for the upgrades, months after that. She has supported me for 10 months through this process. And her friendly demeanor and diligent approach are top notch!! I will definitely reach out to her and Currency for future financing needs!!!!!

November 14, 2022
Unprompted review
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Reply from Currency

Thanks for leaving a wonderful review, Adam! Providing hassle-free financing is critical to the CurrencyFinance experience. We hope to continue to be your trusted finance partner in the future.

Rated 3 out of 5 stars

I did get the money but it took a very…

I did get the money but it took a very long time for the approval everyday it was I need 1 more thing or I will have to check on that and back to you, Back and forth then after approval it took a long time for them to send the money to the dealer,again 1 more thing before we send the money 1 more thing I cleared FBI background for passport faster.

November 2, 2022
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Reply from Currency

Hello Charles, thanks for taking time to respond and communicate your experience with CurrencyFinance. We’re always looking to streamline and improve our processes to create the ultimate hassle-free financing experience. Reach out to us at customerservice@gocurrency.com if you’d like to review anything about your experience to our attention.

Rated 5 out of 5 stars

Over and beyond

Mr. Grosserode went in overtime for me to get the equipment I wanted. We kept running into dealers that some how couldn’t deliver what was needed to make it happen. Mr. Grosserode found me a few options all I had to do pick the one for my company and he handle the rest. Thank for your help and I am very happy with the out come.

October 27, 2022
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Reply from Currency

Hi Willie, we really appreciate the kind words and rating. A hassle-free experience is essential for CurrencyFinance, and we’re glad you were satisfied. We thank you again for your feedback!

Rated 5 out of 5 stars

Justin Pilch made it great

Justin Pilch made it great. He was patient and he understood the problem. He communicated with me every day thru email and phone.

October 27, 2022
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Reply from Currency

Thanks for leaving a wonderful review, William! Providing hassle-free financing is critical to the CurrencyFinance experience. We hope to continue to be your trusted finance partner in the future.

Rated 1 out of 5 stars

Subpar, at most... I had used them in the past and…

I had used them in the past and everything was smooth, now they've been sold and fired most of their personnel and new management, you can see it on the service, the whole process and even on their crappy new website... Subpar at most, don't use them again, beware...

August 10, 2022
Unprompted review
Currency logo

Reply from Currency

Hello, thank you for reaching out about your less-than-satisfactory experience. We’re sorry to hear that CurrencyFinance’s service didn’t live up to the “hassle-free financing” we strive to provide to each and every customer. It’s important to us that you receive the best service possible, please feel free to reach out to us at (844) 724-7376 or customerservice@gocurrency.com to speak more.

Rated 5 out of 5 stars

Excellent Service

The service quality exceeded my expectations they really go the extra mile :)

Thank you so much

Lisbeth Gutierrez
L & L Louie Trucking

October 18, 2022
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Reply from Currency

Thanks for leaving a wonderful review, Lisabeth! Providing hassle-free financing is critical to the CurrencyFinance experience. We hope to continue to be your trusted finance partner in the future.

Rated 5 out of 5 stars

Outstanding Lender!!

This was my second equipment loan with Currency. They have been excellent to work with. Very professional, and take the time to find the best loan package. The Account Manager (Darren Cowan) that handled my loan was outstanding!!!

October 13, 2022
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Reply from Currency

Thanks for leaving a wonderful review, Casey! Providing hassle-free financing is critical to the CurrencyFinance experience. We hope to continue to be your trusted finance partner in the future.

Rated 5 out of 5 stars

Every phase of the loan process went…

Every phase of the loan process went well from communication, follow up and processing. Good experience all around!

October 13, 2022
Currency logo

Reply from Currency

Hi Darrin, we really appreciate the kind words and rating. A hassle-free experience is essential for CurrencyFinance, and we’re glad you were satisfied. We thank you again for your feedback!

Rated 5 out of 5 stars

Truly unbelievable

Truly unbelievable, fast, professional and worked directly with you to get yourself rolling .

October 19, 2022
Currency logo

Reply from Currency

Thanks for leaving a wonderful review, Jason! Providing hassle-free financing is critical to the CurrencyFinance experience. We hope to continue to be your trusted finance partner in the future.

Rated 5 out of 5 stars

Excellent service

Kathy Mayott was fantastic to deal with, very thorough, and quick to respond to questions. She is very professional

October 3, 2022
Currency logo

Reply from Currency

Hi Bob, we really appreciate the kind words and rating. A hassle-free experience is essential for CurrencyFinance, and we’re glad you were satisfied. We thank you again for your feedback!

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