goldbet.com.au Reviews 

85
•
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

DONT USE THIS CASINO!!! Scammers!! Ask you to make deposit to verify account then accuse of duplicate accounts and ban account when u make withdrawal!! Some problem like Amanda

Rated 5 out of 5 stars

Where do I start. the staff members over at GoldBet are top notch efficient and very welcoming especially to retirees who like to punt. Very fast payouts, very fast communication lovely site

Company replied

Rated 5 out of 5 stars

I've been with Goldbet for many years now. Super quick withdrawals. 24/7 live chat assistance. Decent bonuses. All round good bookie. Adam.

Company replied

Rated 5 out of 5 stars

Awesome bookie!!!. Lovely bunch of people behind it! They offer 24/7 support fast withdraws on osko 5+ times a day have great promos and look after their customers very very well. Couldn’t recommend i... See more

Company replied

Company details

  1. Bookmaker

Written by the company

GoldBet is an online Bookmaker offering a rewards program and great pricing and promotions. With instant withdrawals and live chat 24/7 we are rated number one bookie on bookie review. Join to find out more


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3.7

Average

TrustScore 3.5 out of 5

85 reviews

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Replied to 33% of negative reviews

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3.7

All reviews

(85)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

STAY AWAY !!!!!

STAY AWAY !!!!!! SCAMMERSSSS!!!
they will let you deposit and loose as much as they can take your money they will as soon as you request a withdrawl they will ask for bank statements and then close your account and not pay you out they did this to my misses when she went to withdrawl money. There reason to not paying her was the fact I her partner transfers her money to make the bet. She made the bet everything matches her account details all the cards under her name. WATCH OUT GUYS
THEY WILL BE Investigated SOON.

February 25, 2025
Unprompted review
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Reply from goldbet.com.au

We’re truly sorry to hear about your experience, and we take all concerns seriously.

Our goal is to provide a fair, secure, and transparent service for all our customers.

We want to assure you that we follow strict legal and regulatory requirements, which include verifying customer's identity and their source of funds, to ensure the safety and integrity of all transactions, and to comply with AUSTRAC requirements.

These checks are in place to uphold responsible gambling practices and anti-money laundering regulations.

If you have any concerns, we encourage you to reach out to our compliance team directly.

Rated 5 out of 5 stars

Absolutely fantastic betting company

Absolutely fantastic betting company! I've had an amazing experience with them. Their platform is top-notch, offering an extensive selection of markets and consistently competitive odds. The user-friendly interface is a breeze to navigate, making every bet an exciting adventure.

February 26, 2025
Unprompted review
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Reply from goldbet.com.au

Thank you for the amazing feedback! We're thrilled to hear that you've had such a positive experience with us. It’s great to know that you’re enjoying our platform, extensive markets, competitive odds, and user-friendly interface. We strive to make every bet enjoyable, and your support means the world to us. Thanks for choosing us, and we look forward to continuing to provide you with an excellent experience!

Rated 5 out of 5 stars

They've been a fantastic bookie of mine…

They've been a fantastic bookie of mine for years. Good promos and easy to withdrawl.

February 22, 2025
Unprompted review
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Reply from goldbet.com.au

Thank you for your continued loyalty and kind words! We're so glad to hear that you've had a positive experience with our promotions and easy withdrawals over the years. We truly value your support and look forward to serving you for many more! Thanks for choosing us as your bookie!

Rated 5 out of 5 stars

Excellent betting app with top customer…

Excellent betting app with top customer service. I use the app all the time and I’m thoroughly enjoying it.

February 22, 2025
Unprompted review
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Reply from goldbet.com.au

Thank you for your wonderful review! We’re thrilled to hear that you’re enjoying the app and our customer service. Your satisfaction is our priority, and it’s great to know that the app is working well for you. We appreciate your feedback and look forward to continuing to provide you with an excellent experience!

Rated 5 out of 5 stars

Great local bookie

Great local bookie, good odds, fast withdraws and 24/7 service ! What is not to like

February 11, 2025
Unprompted review
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Reply from goldbet.com.au

Thank you for your fantastic feedback! We're glad to hear you're enjoying our competitive odds, fast withdrawals, and 24/7 service. We truly appreciate your support and are thrilled to provide you with a great experience. Your recommendation means a lot to us, and we look forward to continuing to serve you!

Rated 5 out of 5 stars

Where do I start

Where do I start. the staff members over at GoldBet are top notch efficient and very welcoming especially to retirees who like to punt.

Very fast payouts, very fast communication lovely site

February 10, 2025
Unprompted review
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Reply from goldbet.com.au

Thank you so much for your wonderful review! We're thrilled to hear that our staff has provided such a positive experience, especially for retirees who enjoy a good punt. We take great pride in offering fast payouts, quick communication, and a welcoming environment for all our customers. Your feedback means a lot, and we're grateful for your kind words. We look forward to continuing to serve you with top-notch service and support. Thanks for choosing GoldBet!

Rated 5 out of 5 stars

Been with them for nearly a year now…

Been with them for nearly a year now terrific 24 7 customer service terrific markets available on all racing and sports there best feature is pay id withdrawals where you will receive your winnings within 1-2 hours makes them a great bookie when most don't offer that option highly recommend you give them a go and they will always look after you ! 😀

January 28, 2025
Unprompted review
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Reply from goldbet.com.au

Thank you for taking the time to leave such a wonderful review! We're delighted to hear that you've had a great experience with our customer service, wide range of markets, and quick PayID withdrawals. We strive to offer the best service possible, and your feedback truly means a lot to us. We appreciate your recommendation and look forward to continuing to support you with your betting needs. Thanks again for choosing us!

Rated 1 out of 5 stars

Avoid Avoid Goldbet……they are dodgy as $h!7

Avoid Avoid GoldBet……they are dodgy as $h!7. In my 15 years of using various bookies and being part of a number of reward programs which included bonus bets, hotel stays, box tickets, bet boosts etc Goldbet by far had the worst rewards program and worst customer support and experience. They are a fairly new bookie and trying to take every short cut possible. If you have any decent wins like I did, I would transfer the funds out immediately and would only re-deposit a minimum that I would bet. If you find responsible gambling a challenge…. Please do yourself a favour and do not bet or at the very least don’t go with GoldBet.

They don’t have an app, the platform which they rent out glitches all the time, the stakes they offer are not competitive when compared to all the other bookies. I gave GoldBet the benefit of the doubt after receiving a random call claiming best customer rewards and experience. I bet on their platform for about 2-3months and made an ok profit. In this time I probably bet close to 500k AUD and the only reason I continued was due to being up. I didn’t ask much of them except for front row tickets to a particular game… you’d think they would honour $300-$400 game tickets when I’m betting minimum 10-20k a week, sometimes bets of up to 40-80k. I bet coz I enjoy it and it’s a hobby so for me the experience the bookie provides is very important and GoldBet is by far the worst. Avoid at any cost.

Furthermore, as a VIP customer… I couldn’t even speak to someone on the phone as my personal client officer/manager who went by the name of Venessa would constantly give me excuses and that she didn’t have any power to do anything on the account. I was always refered to live chat or their dodgy 0409 238 238 that hardly ever goes through and if it does ring… no one ever picks up. So if you have any issues you are out of luck. You’d think a professional bookie would invest a little $$ and purchase a 13 or 1300 number to look professional… watch them do this now after reading the review but honestly don’t fall for it.

They offer bets on the money line, the pointspread, or the over/under. But a lot of the other options on prop bets like most bookies provide GoldBet doesn’t. Compare the bets & odds they give you with the other bookies and you will see I’m 100% on point.

Absolutely $h!!773st and dodgiest bookie going around.

January 3, 2025
Unprompted review
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Reply from goldbet.com.au

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. At GoldBet, we are committed to providing a positive experience for all our customers, and we appreciate your input. We continuously review our services to ensure we deliver the best possible experience. If you have any further concerns, please don’t hesitate to contact our support team.

Rated 5 out of 5 stars

Best Punting Service There Is

Customer Service is always 100% on point, giving punters the best experience and help to call on if required.

Platform is very sleek and easy to you. Highly recommend

October 28, 2024
Unprompted review
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Reply from goldbet.com.au

Thank you for your amazing review! We’re so glad to hear that our customer service and platform have been able to provide you with a top-notch experience. We strive to make things as smooth and easy as possible for our customers, and it's great to know we’re meeting those expectations. We truly appreciate your recommendation and look forward to continuing to serve you!

Rated 5 out of 5 stars

Fantastic Service!

I recently had an excellent experience with Gold Bet!

What impressed me the most was the customer service. When I had questions about certain payouts, the support team responded quickly with detailed explanations, helping me understand how everything works. Their professionalism and commitment to customer satisfaction truly stand out.

I highly recommend Gold Bet to anyone looking for a reliable and enjoyable betting experience. Thank you for a fantastic service

October 13, 2024
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Reply from goldbet.com.au

Thank you so much for your fantastic feedback! We're thrilled to hear that our customer service team was able to assist you and provide you with the support you needed. We pride ourselves on offering a reliable and transparent service, and it's wonderful to know that your experience reflected that. Your recommendation means a lot to us, and we look forward to continuing to deliver an excellent betting experience. Thanks again for choosing Gold Bet!

Rated 1 out of 5 stars

Goldbet also owns Ultrabet and also…

Removed by Administrator.

May 8, 2024
Unprompted review
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Reply from goldbet.com.au

Thank you for your comment!

To clarify, Goldbet and Ultrabet are not affiliated or linked in any way; we simply utilise the same software provider to enhance our betting platforms. Despite visual similarities, it’s important to note that the brands are completely separate.

Best regards,
The Goldbet Team

Rated 5 out of 5 stars

BEST BOOKIES IVE USED!!!!

I love GoldBet it’s got the best rewards best odds and the fastest payouts I have ever seen it is such a good app to use I would highly recommend using their app

May 6, 2024
Unprompted review
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Reply from goldbet.com.au

Thank you for your fantastic review! We’re so glad to hear that you love Goldbet and appreciate our rewards, competitive odds, and fast payouts. Our team works hard to provide a top-notch app experience, so your recommendation means a lot to us. We’re excited to have you with us, and if there’s anything else we can do to enhance your experience, just let us know!

Best regards,
The Goldbet Team

Rated 5 out of 5 stars

I’m very happy with the customer…

I’m very happy with the customer service I have been receiving they have the quickest live chat Option to speak to someone if you have any trouble with your account. They payout 4 times in a with osko..

February 3, 2024
Unprompted review
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Reply from goldbet.com.au

Thank you for your positive feedback! We’re thrilled to hear that you’re happy with our customer service and that our live chat option has been helpful for you. Quick payouts are a priority for us, and we’re glad to know you appreciate our OSKO service. If you ever need assistance or have any questions, don’t hesitate to reach out. We’re here to help!

Best regards,
The Goldbet Team

Rated 5 out of 5 stars

great company and service well done GOLDBET

Wow as a long time punter and since joining Gold Bet what a breath of fresh air the web site is easy to access,and navigate.
then you have the quick settlement of payments and the bonus offer of bet match great incentive for a punter staff are so great at doing thier job and you are treated as a person, not like the following betting agences being a long time Tab,Ladbrokes,tabtouch customer l will never return too them

January 10, 2023
Unprompted review
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Reply from goldbet.com.au

Thank you for your incredible feedback! We’re so glad to hear that you’re enjoying our website and the ease of navigation. Our team is dedicated to providing quick settlements and personalized service, so it’s wonderful to know that you feel valued as a customer. We appreciate your loyalty and are thrilled to have you with us. If there’s anything else we can do to enhance your experience, please let us know. Welcome to the Goldbet family!

Best regards,
The Goldbet Team

Rated 5 out of 5 stars

Awesome bookie!!!

Awesome bookie!!!. Lovely bunch of people behind it! They offer 24/7 support fast withdraws on osko 5+ times a day have great promos and look after their customers very very well. Couldn’t recommend it more 10/10

December 22, 2022
Unprompted review
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Reply from goldbet.com.au

Thank you for your fantastic review! We’re delighted to hear that you’re enjoying our 24/7 support, fast withdrawals, and great promotions. Our team works hard to ensure that our customers are well taken care of, and your recommendation means a lot to us. We appreciate your support and look forward to continuing to provide you with an exceptional experience. Thanks for being a valued customer!

Best regards,
The Goldbet Team

Rated 5 out of 5 stars

Godly betting site

Man oh man, where do I start. The odds are competitive and the customer service is incredible. I'll keep coming back for more!

December 7, 2022
Unprompted review
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Reply from goldbet.com.au

Thank you for your awesome feedback! We're thrilled to hear that you're enjoying our competitive odds and outstanding customer service. It’s great customers like you that keep us motivated to deliver the best experience possible. We look forward to having you back for more!

Best regards,
The Goldbet Team

Rated 5 out of 5 stars

Hi my name is Mark I have been using…

Hi my name is Mark I have been using the gold bet betting company for over one year now and I’m very happy with the customer service I have been receiving they have the quickest live chat Option to speak to someone if you have any trouble with your account , I have an account manager that looks after me which no other companies do, I find this outstanding to have this option,They also do payouts four Times a day money went straight in your account instantly can’t speak highly enough of this company if you’re looking for customer service I think this is the company to go for and the reward you get from your account manager are the best I have never been treated this way with any other company So I recommend giving them ago great service great Australian and Company very happy Mark

December 1, 2022
Unprompted review
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Reply from goldbet.com.au

Hi Mark,

Thank you for sharing your fantastic experience! We’re thrilled to hear how happy you are with our customer service, especially with the support from your account manager and our live chat feature. Providing a personalized experience and quick payouts is something we pride ourselves on, so it’s great to know we’re delivering on that for you. Your recommendation means the world to us, and we’re glad to have you as a loyal customer. If there’s ever anything else we can do, don’t hesitate to reach out!

Best regards,
The Goldbet Team

Rated 1 out of 5 stars

Worst company ever.

November 10, 2022
Unprompted review
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Reply from goldbet.com.au

We're sorry to hear you feel this way. At Goldbet, we strive to offer the best possible experience for all our customers, and it's disappointing to learn that we haven't met your expectations. We would appreciate the opportunity to understand more about your concerns and work to resolve any issues you may have experienced. Please feel free to contact our support team directly so we can assist you further.

Best regards,
The Goldbet Team

Rated 5 out of 5 stars

Great service

Great service, odds, promotions and loyalty rewards. Really take care of you if you stick around

November 11, 2022
Unprompted review
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Reply from goldbet.com.au

Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear you're enjoying our odds, promotions, and loyalty rewards. At Goldbet, we’re committed to providing the best possible experience for our customers, and it’s great to know we’re hitting the mark with you. If there’s anything else we can do to enhance your experience, please don’t hesitate to reach out. We look forward to continuing to take care of you!

Best regards,
The Goldbet Team

Rated 5 out of 5 stars

Great company and so nice

February 28, 2022
Unprompted review
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Reply from goldbet.com.au

Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with Goldbet. Our team works hard to provide the best service possible, and it's always nice to know we're meeting expectations. If there's anything we can do to make your experience even better, feel free to reach out. We appreciate your support!

Nicole
Goldbet Support

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