I set my policy up with Shaun? He was very well spoken I could hear and understand him very clearly. Expectations were set and met I have now accepted and put in place my granddaughters cover and im h... See more
Company replied
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Review summary
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I was contacted by VANessa the actual VAN driver, who was extremely helpful, very knowledgeable, and truly professional in every way. I'd be more than happy to encourage others to take the opport... See more
Company replied
I felt very comfortable with whom i spoke with. He was pleasant professional and very helpful. He explained everything i needed to know and displayed empathy when i shared something personal. I wou... See more
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The presentation was easily understood gand beneficial. The presenter was clear and concise as l couldn't afford the first quote l asked for a lesser cover and agreed on that qoute. I thanked him on h... See more
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Company details
About Golden Insurance
Written by the company
Golden Insurance was born to meet the needs of Kiwis aged 40 and older who want to keep helping their loved ones financially – even after they’re gone.
Choose up to $250,000 life insurance benefit paid to your loved ones (depending on your age when you apply), which could help you give your loved ones a brighter tomorrow.1
Choose up to $250,000 life insurance benefit paid to your loved ones (depending on your age when you apply), which could help you give your loved ones a brighter tomorrow.1
Contact info
4.9
Excellent
3K reviews
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The friendly staff member i talked to…
The friendly staff member i talked to was clear and my questions where answered, she made it all easy and i hung up having enjoyed our talk. Her name is Brianna, I would chat to her again anytime 😊
September 18, 2026
Reply from Golden Insurance
Hi Katy, thanks for your review! We're happy to hear that you found your experience with us a positive one.
Reply from Golden Insurance
Hi Gilbert, thanks so much for your feedback. We're glad to hear that you had a positive experience and were happy with the service.
Great guy in the phone
September 18, 2026
Reply from Golden Insurance
Hi Nattalie! We appreciate you taking the time to share your experience. It's great to hear that you were happy with our service.
Instructions and information was clear
Instructions and information was clear. Answered all my questions.
September 17, 2026
Reply from Golden Insurance
Hi Rosemary, thank you for your review! We're so glad to hear that you had a smooth and positive experience with us.
The contact was so quick
The contact was so quick. Nick was real and never made me doubt that his customer service was genuine.
The value for money is awesome, as my family will get more than 3 times what they were going to get on an existing policy,that I have, and I will only be paying $2 .00 more a,fortnight.
I would have been silly not to change to this company.
September 18, 2026
Reply from Golden Insurance
Hi Susan! Thanks for your kind words. We're delighted to hear that you had a great experience and appreciate you letting us know.
Easy and straightforward explanation of…
Easy and straightforward explanation of the policy. Thank you Nick.
September 18, 2026
Reply from Golden Insurance
Hi there, thank you for sharing your feedback! We're happy to hear that your experience with us was a positive one.
Great customer service with a person…
Great customer service with a person you could understand
September 14, 2026
Reply from Golden Insurance
Hi Potahi! Thanks for sharing your review. We're so glad to hear that you were happy with the service we provided.
They accepted my request and my smoking…
They accepted my request and my smoking and heart attacks strokes tia and diabetes no insurance company has cover for these illnesses
September 16, 2026
Reply from Golden Insurance
Hi Paul, we really appreciate you leaving us a review. It's lovely to hear that you had such a positive experience.
I set my policy up with Shaun
I set my policy up with Shaun? He was very well spoken I could hear and understand him very clearly. Expectations were set and met I have now accepted and put in place my granddaughters cover and im happy to say im now a client of Golden Insurance
September 16, 2026
Reply from Golden Insurance
Hi Kelcy! Thank you for your kind review. We're pleased to hear that your experience with us was a positive one.
Transaction is easy
Transaction is easy . I got the insurance in less than an hour.
September 16, 2026
Reply from Golden Insurance
Hi Emma, thanks for the lovely feedback! We're really glad to know that you had a great experience with us.
Reply from Golden Insurance
Hi Mekala! We appreciate you taking the time to share your experience. It's great to hear that you were happy with our service.
I was impressed with the patience and…
I was impressed with the patience and help that was given me by the lovely lady I talked with. She explained everything in a way I could understand, which made me feel comfortable taking out a new Golden Insurance policy. She was very helpful.
September 16, 2026
Reply from Golden Insurance
Hi Bruce, thank you for your review! We're so glad to hear that you had a smooth and positive experience with us.
Very easy to understand polite an…
Very easy to understand polite an reassuring was a bit worried when herd accent but was happy I could clearly understand good an easy application thankyou
September 16, 2026
Reply from Golden Insurance
Hi Tyrel! Thanks for your kind words. We're delighted to hear that you had a great experience and appreciate you letting us know.
Reply from Golden Insurance
Hi Mandy, thank you for sharing your feedback! We're happy to hear that your experience with us was a positive one.
Dwayne was very clear,very good…
Dwayne was very clear,very good customer service he made me feel comfortable and he was very patient,he made me feel confident that my family will be looked after if I ever leave this world before them..thank you Dwayne for your service god bless you.
September 15, 2026
Reply from Golden Insurance
Hi Faatatau, thank you for your review! We're so pleased to hear that you had such a positive experience with us. It's wonderful to hear your feedback!
Reply from Golden Insurance
Hi Rita, thanks so much for your lovely review! We're delighted to hear that you had a great experience with us. We really appreciate you taking the time to share this.
Reply from Golden Insurance
Hi Mathew, thank you for your kind words! We're so happy to hear that you had a positive experience with us. It means a lot to know you're happy with the service you received.
It was the professional and prompt…
It was the professional and prompt service that was given and advised.
September 14, 2026
Reply from Golden Insurance
Hi Ranginui, thank you for taking the time to leave us a review! We're thrilled to hear that you had such a great experience. It's fantastic to hear such positive feedback!
Help my family when im gone
I fully understand how he explain to me before I make my decision
September 8, 2026
Reply from Golden Insurance
Hi Mele, thanks for your wonderful review! We're really pleased to hear that you had a positive experience with us. We're always happy to hear when our customers are pleased with the service they receive.
Reply from Golden Insurance
Hi William, thank you for your feedback! We're delighted to hear that you had a great experience with us. We really appreciate you taking the time to share your experience.
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