I set my policy up with Shaun? He was very well spoken I could hear and understand him very clearly. Expectations were set and met I have now accepted and put in place my granddaughters cover and im h... See more
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I Have been considering insurance for a while so I Reacted to an ad on social media, the friendly well spoken person who came on line was just what I needed to commit to taking out a policy, she was perhaps the most professional pleasant online person I have spoken to, her name is Soraya, she is a credit to the company
Patience, good humour with an absolute definitive answer to a myriad of questions from our side. Honesty to gladly go away and find answers for questions he was not sure of illustrates good training and gives confidence you are being listened to.
what is you staff doing for you that the best part. Jacob nice guy. just hope I can give him a pay rise.
Nick was very helpful and explained everything well.
Nick the consultant was absolutely brilliant , everything was explained to me in detail
Everything about the policy was clearly understood by myself.
The person was very clear and made sure to ask if I needed anything to be explained, great customer service skills over all in general had a very wonderful nature.
Rick was great to deal with
Answered my questions well
New the product well
Friendly genuine I thought
Easy to understand and Vanessa was very nice and helpful so thank you
Easy process, straight forward questions, clear and concise directions and explanations.
The person on the other end of the phone and the price
I made an enquiry through a facebook link. I was contacted by and spoke to Emily, who was pleasant, polite, informative and absolutely thorough while taking me through the ins and outs of the policy I was enquiring about. I appreciated her consistent checking that I understood every part of the process and all of the information she was giving me, as well as confirming my agreement at every step. Thanks Emily, much appreciated and very happy with the service you have provided today.
Customer service was very clear about everything and gave me a good understanding throughout the whole interview. Overall, I believe it is a very good policy. Thank you for offering me this opportunity.
Yours sincerely
Clayton Maui.
First time insuring myself Was a perfect outcome at the end and so efficient too plus another questioneer if I was satisfied with explanations So much information transferred I asked few questions as I wasnt sure of the specific handling of my new format I listened moremore than ask questions
Marcus was wonderful. Thorough and personable. Laughed at my jokes, so thats a plus
Jacob was awesome to deal with! Professional and listened. Stopped during the call; to ask if I understood or had any questions. I'm all set up to go! Peace of mind now! I will be recommending people to get in touch with Jacob should they consider life insurance! :)
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