While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Compagnie du Chemin de fer Montreux Oberland Bernois SA Des émotions sur toute la ligne.
Rue de la Gare 22, 1820, Montreux, Switzerland
2.8
3 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Went with the Chocolate Train in Montreux.
The historical train was cancelled and replaced with a standard turistbus. Goldenpass gave no warning of this before departuretime even though they knew it. Our first class ticket had no value then.
After complaining to them, they told me that the train part of the chocolate train, wasnt a big part and therefore only offered a meager discount.
Reserved and paid for my seats on the Golden Express from Interlaken Ost to Montreaux but the train was cancelled due to a technical issue on the train. I asked for a refund and received an immediate apology and a full refund within the stated 5 days. Things happen in life, but it is how you address the issue that makes a difference. Thumbs up to the GoldenPass guys! Next time maybe...
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
