Golfbuyitonline Reviews 

187
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

Unfortunately on the 3 occasions I bought something from one of their email offers, 2 of the times the items (clothing) actually hadn't been supplied to them by the stockist yet and I ended up havin... See more

Rated 5 out of 5 stars

My order arrived nice and promptly and was exactly as described. Unfortunately the shorts were not a good fit. However the return was easy and the refund prompt. The sunglasses however are great.

Rated 5 out of 5 stars

Sunwise Predator White sunglasses arrived very quickly. these are very comfortable and more of a cream white that shiny gloss which looks fantastic.

Rated 1 out of 5 stars

I made two orders with them, returned one ordered on 24th March and still waiting for money back. Cancelled other order not long after and still no refunds. Mat Vanstone and Steve Hurley are just... See more

Company details

  1. Golf Club

Information provided by various external sources

Golfbuyitonline UK and European online golf shop stock and supply top brand golf equipment, golf accessories, golf clubs, golf bags, golf balls and more from top brands including Callaway, Titleist, Nike, Cobra, TaylorMade and more..


Contact info

3.9

Great

TrustScore 4 out of 5

187 reviews

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3.9

All reviews

(187)

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Rated 4 out of 5 stars

They had a good business

What went wrong. Were did it go wrong. I had no problems with my ordering and deliveries. Was I lucky I paid all my thing with creditcard.

It is a shame that this site is out of business

September 26, 2014
Unprompted review
Golfbuyitonline logo

Reply from Golfbuyitonline

Press Release :- November 2014

The Online golf retail domain name www.GolfBuyItonline.com has been bought by Just Sports Online Limited (justsportsonline.co.uk), a top online golf and sports retailer since 2000

Just Sports Online Managing Director, Huw Morgan, says “GolfBuyItonline.com has been a successful online name in golf retailing. Unfortunately the previous owners of GolfBuyItOnline.com fell into financial difficulties in early 2014 and sadly went into liquidation letting down its loyal customers. We have made available substantial funding in order ensure that the new business offers the best choice of top brand golf equipment and exceptional customer service with 99.9% of all orders shipped directly from our Swansea warehouse.

The company’s General Manager, Paul Jones commented “GolfBuyItonline.com” has a large customer following and our aim is to re-establish a great relationship with those fantastic customers, offer them the very best products, coupled with world class customer service, and support them with their golf game for many year to come”.

Just Sports Online has been a ground breaking online golf and Sports retailer, and Morgan added “We would like to offer assurance to the GolfBuyItonline.com past customers all future dealings will be efficient, effective and competitive, built on the successful model of outstanding customer service and first class pricing we have operated with Just Sports Online”.

“The game of golf is built on integrity and we feel that it is important that we build that message into business dealings with our customers”.

The new Golfbuyitonline.com website is now live with a new range of offers and products to suit all your golfing requirements. For more information or if you have an enquiry GolfBuyItonline.com can be contacted by email shop@golfbuyitonline.com.

Rated 1 out of 5 stars

crap

Just to let all people now if you paid with your debit card instead of credit card you can still make a claim for your money back because company's like visit debit have to offer a refund policy for rip of company's like this. Good luck and get in touch with your bank.

July 11, 2014
Unprompted review
Rated 1 out of 5 stars

They ONCE were an eShop; now they are bankrupt.

I used to buy from these guys and they used to be very long on delivery (Sorry, there was a mistake in the web, we need to wait for the stock, etc..).
In other words they used to take your money, order the goods to the manufacturer, and then deliver them to you after 5-10 weeks.
Now we are in phase 2: they just get your money. No delivery at all. No more phone numbers on the web to contact, no answers from emails, etc...
I just got my money back for 270£ after a dispute with the Credit Card.
Forget these guys. They are the Arsenio Lupin of the web.

June 25, 2014
Unprompted review
Rated 1 out of 5 stars

Not a good experience

Like many others I was caught by the sudden liquidation of this firm when they were holding some £128 of mine while purportedly waiting for titleist to deliver an order. Now confirmed from their local Trading Standadrds office that they have gone bust!

May 19, 2014
Unprompted review
Rated 1 out of 5 stars

In insolvency

Not sure what's going on but staff laid off and premises closed if your in cardiff area use american golf or go on website will deliver on time and you'll get your goods you ordered.

May 10, 2014
Unprompted review
Rated 1 out of 5 stars

This company is going into voluntary insolvency !

If like me you have ordered products from this company you will almost certainly not get the product or your money back. I was notified of this yesterday by an insolvency company Doyle Davies of Cardiff . As I ordered using a debit card I have very little comeback - always use a credit card ! I was attracted to the site by the fact that they had trusted online retailer status ( 8 reasons to buy from us ) , the fact it was run by Golf Professionals , and thirdly they were internet partners with all their suppliers all of which means ultimately nothing. Disturbingly I have been told by another retailer they may still be selling on e bay but I cannot substantiated this.

May 10, 2014
Unprompted review
Rated 1 out of 5 stars

Awful service.

Used this website on one occasion and never ended up receiving my goods, any refund or any apology for that matter.
Never had such poor service from a supposedly 'reputable' company.
As I live in Cardiff this establishment was fairly local so thought it would be a good place to purchase from, obviously I was wrong.
Since this awful experience I've been using Cardiff Golf Centre in Old St. Mellons and have to say they're an absolute breath of fresh air compared the horrendous service from this place.
If you're local to Cardiff and want a good deal (where you'll actually receive your goods as well!!!) then I implore you to visit Cardiff Golf Centre; the polar opposite of golfbuyitonline, great service, great deals, and more importantly a great driving range to try out your new gear.

May 9, 2014
Unprompted review
Rated 1 out of 5 stars

Company gone into liquidation.

Unless you payed by Credit card you won't get your money back.
I didn't so I've lost mine unfortunately. I'm sorry to here there are many others like me.
The issue as I see it is this company continued to fraudulently trade trying to collect as much money as it could by offering 20%--30%--and 40% discounts to attract as much business as it could before pulling the plug. I urge you like others and myself to fill out a form on actionfraudpolice.co.uk the more of us that do this the better our chances of bringing this pair to account. The Professional Golfers Association has been informed about what these supposed P G A Proffesionals have been doing and are looking into it. I suggest you e-mail them at Lucy.Pinnell@pga.org.uk and tell the association of your experience. We need to stop these people being in the Golf trade forever.

May 9, 2014
Unprompted review
Rated 1 out of 5 stars

Hoping no-one else can be conned now

Ordered Footjoy junior shoes for my 13yr old daughter at end of Feb. She paid me for them from birthday money. Had a call next day to say they'd not be able to deliver until start of April but could give us green/white shoes instead of silver/white ordered or the silver/white in a size 5 (not much use as she needs 4 which is why I ordered a 4!). Anyway, I said we'd wait as last time we bought her Footjoy shoes they took around 4 weeks; think lots of places only order as they need them. Of course then, when they were due and nothing arrived, I called them...just rang and rang. I tried several numbers I found for them, some chargeable, but nothing. Then next day tried to call again and got an answerphone on which I left a message with my phone number, no return call received. Next I e-mailed, no reply...so now I've realised there's a problem! I called my credit card company who have sent me a form to ask for a refund and let
them deal with it. I've looked this company up and it would appear they're affiliated to a golf club, driving
range, pro shop etc. During the time I was trying to contact them, mid April, they suddenly put on every
item that they're stocktaking and you can't order, this is what prompted me to get in touch with the credit



card folk.

May 5, 2014
Unprompted review
Rated 1 out of 5 stars

CON MEN!!!!

They take your money and don't deliver your goods. Had to recover my money through PAYPAL. Thank goodness I used them and could get my money back. Don't use them from what I've read else where they've gone bust. Shouldn't still be trading. PLEASE, PLEASE, PLEASE DONT USE THEM !!!!

May 1, 2014
Unprompted review
Rated 1 out of 5 stars

Never more..

It was my favourite shop, but in March 2014 services getting worst. Not all mount of good, does not work exchange of wrong sizes, etc.
Communication stopped. Last deliver I need to escalate through Paypal Resolution Center. Don't placed order!!!

April 28, 2014
Unprompted review
Rated 5 out of 5 stars

Fab service

Great service, item arrived within days. Hassle free, would definitely use again.

April 23, 2014
Unprompted review
Rated 1 out of 5 stars

Awful!

In early February I ordered some custom Titleist clubs and a bit later some Cleveland wedges (totalling over £1000) and was immediately told there was a 3 to 4 week wait which seemed acceptable being custom builds. The now common struggle to get them to answer emails and phone-calls then started and was told once that they were coming in within the next 3 days and would be with me by the end of that week. Of course nothing arrived so I then tried contacting them again during which time the ridiculous sales started offering up to 50% off. I started to smell a rat and contacted paypal who were less than helpful because of their 45 day claim limit. I think they must have gone under and were selling off as much stock as possible to cover debt but were still also taking payment for stuff they didn't have and were never going to supply! This must in my simple lay understanding constitute fraud and hopefully they will have to face the music at some point. Good luck to everyone else who's in the same situation!

April 22, 2014
Unprompted review
Rated 1 out of 5 stars

No answer- mail and phone

I ordered € 800 last March.
I have just received shoes and I am still waiting for driver and 2 wedges.
I don't receive any reply both by email and by phone ( 0044 1443 222806 I call from Italy).
I don't know how to contact them.
can you please advice me how to do?
I absolutely need what I ordered or I need back my money.
Thanks

April 22, 2014
Unprompted review
Rated 1 out of 5 stars

don't throw your money away

My order was never sent (still says being processed) but they took payment. they don't reply to emails and the phone number on website never gets answered. Be warned "don't from them". You'll loss your money!

April 21, 2014
Unprompted review
Rated 1 out of 5 stars

No item, No reply, No good........

I purchased a Galvin Green jacket with an incredible 40% off the price, I couldn't believe how I could get a high quality jacket for that price.
After I paid via visa I received an email from them saying the item was stored at a remote storage unit and will be dispatched in 3-5 days which will arrive with me in 6-7 working days.
I waited and after 7 working days was up I tried for a whole day to get through on the phone to ask where the item was. I couldn't talk to them by phone so I emailed them, I still haven't had a reply
I started to get a bit worried so I looked for reviews and came across negative comments about the company. I proceeded to contact my bank to get the money back and contacted the PGA to report them, they have had previous reports they are working on.
So for me it is just a waiting game to see what happens but I would urge anyone not to buy from this company. They are disgraceful

April 21, 2014
Unprompted review

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