Golfbuyitonline Reviews 

187
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

Unfortunately on the 3 occasions I bought something from one of their email offers, 2 of the times the items (clothing) actually hadn't been supplied to them by the stockist yet and I ended up havin... See more

Rated 5 out of 5 stars

My order arrived nice and promptly and was exactly as described. Unfortunately the shorts were not a good fit. However the return was easy and the refund prompt. The sunglasses however are great.

Rated 5 out of 5 stars

Sunwise Predator White sunglasses arrived very quickly. these are very comfortable and more of a cream white that shiny gloss which looks fantastic.

Rated 1 out of 5 stars

I made two orders with them, returned one ordered on 24th March and still waiting for money back. Cancelled other order not long after and still no refunds. Mat Vanstone and Steve Hurley are just... See more

Company details

  1. Golf Club

Information provided by various external sources

Golfbuyitonline UK and European online golf shop stock and supply top brand golf equipment, golf accessories, golf clubs, golf bags, golf balls and more from top brands including Callaway, Titleist, Nike, Cobra, TaylorMade and more..


Contact info

3.9

Great

TrustScore 4 out of 5

187 reviews

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3.9

All reviews

(187)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Nice price, quick delivery and excellent customer service

I've recently placed my first order for a pair of golf shoes. Thier price was really good compaired with other shops online. They arrived in few days in perfect conditions (my country is Italy). Moreover, as I had some doubts on size for my next order, I sent an enquire to the customer service and they answer me immediately. What to say... excellent!

March 19, 2012
Unprompted review
Rated 4 out of 5 stars

Brilliiant Reaction

Having placed an order and then found it to be inaccurate I sent emails to the company to modify the order. This they did and emailed me to
say the change had been made. The correct shoes arrived within a couple of days.
This is the second order I have placed with the company and am fully satisfied with the service and the prices.

March 17, 2012
Unprompted review
Rated 2 out of 5 stars

Poor customer service

Internet shopping is supposed to be convenient but this transaction was far from it. A fairly simple voucher request turned into a week long saga with no returned mails or phone calls and despite mails of complaint no response or apology. Shame as I will no longer use this site and yet they could have repaired the damage with some effort at the end. Amateurish

March 17, 2012
Unprompted review
Rated 5 out of 5 stars

Very good and reliable company

I have ordered from here many times, both stock items and custom build products. Always fast deliveries, I live in Sweden so I normally get my my things within a week. Prices are ok. Highly recommended!

March 15, 2012
Unprompted review
Rated 5 out of 5 stars

Very Good Company

Price was amazing compared to ALL other golf companies on the item that I bought free next day delivery was a definite positive

March 15, 2012
Unprompted review
Rated 4 out of 5 stars

Good price, communication could be better

I'm french due to my poor english i communicate through email, i've never receive any response may be i'm spamlisted.
So i have communicate through twitter with a certain delay between question / answer.
The delevery was very fast after long awaiting re-stocking the club.

But this is a great site with very good price

March 14, 2012
Unprompted review
Rated 3 out of 5 stars

Initial service and price good, aftercare crap

Always on the phone when you get to the store. Clearly more comfortable with online and telesales. Prices are unbeatable tho

March 10, 2012
Unprompted review
Golfbuyitonline logo

Reply from Golfbuyitonline

Hi Greg, i'm sorry you had a bad experience. Was this on more than one occasion, or was it a specific member of staff? I've passed this on to the instore team so they can improve their service.

Rated 5 out of 5 stars

Always a joy to deal with

I have always experienced excellent service, coupled with great products, fast delivery and competitive prices. I would highly recommend them to anyone.

March 9, 2012
Unprompted review
Rated 4 out of 5 stars

(Not So) Brilliant

Hoping this re-edit gets read, Only one star off but Stock levels on the website do not correlate to what they have in stock! Ordered last monday and still not sure when I'm getting goods... goplfbuyitonline is usually the first place I go for golf gear but starting to think about going elsewhere when purchasing the annual golf shoes and upgrades!


Have ordered a few times from these guys - having used all other golf sites nothing really tells them apart but - hey - as long as you get your gear, when it's stated and for a good price then that's all you can ask!

Great NIKE range too - will be ordering the summer wardrobe soon...

March 9, 2012
Unprompted review
Rated 5 out of 5 stars

Top Draw Service

Fantastic Service.. always delivered on time and they keep me updated as to the status of my orders. Purchased from them on a number of occasions.. and will continue to do so in the future !

March 8, 2012
Unprompted review
Rated 5 out of 5 stars

Can't fault the service i've just had from these guys

This is my second purchase from Golf Buy It Online, and i'm again very happy. I was really surprised to have seen the negative reviews on here, and I checked them out again on Amazon and they have 5 stars on there so it didn't sway me from placing my order.

The clubs and bag arrived in 4 days from order, they were not full custom fit which I know have to be made and do take longer. So again i'm happy, had no issues and yes i would use them again. Maybe delivery was slow when the weather was bad or something?

March 8, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

Have ordered multiple items from this company, very helpful, excellent delivery times and hugely impressed by their customer service.
An all round fantastic company to deal with.

March 6, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have ordered golf equipment from Golfbuyitonline.com a couple of times. I have not had any issues or delays and would definitely do business again.

March 6, 2012
Unprompted review
Rated 1 out of 5 stars

Half of order missing

Ordered 2 dozen Srixon Z-star golf balls but received only one dozen, had it delivered to my son's address so I didn't check the content of the package until a few days later. I explained this in an email to the company on nov 29th but no reply. Will not be buying from them again and advise others not to do so.

December 1, 2011
Unprompted review
Rated 1 out of 5 stars

Winter wheels money taken order not despatched 17 days later

I placed an order for Powercaddy winter wheels and golf travel cover on 3 November 11. The following day the money was taken from my account. That same day 4 November I was then sent an email informing me that the wheels were out of stock and I would have to wait another 2 weeks. it is now 22 November and no order has been despatched. I have not been able to use my trolley for the last 10 days as Winter wheels have to be used now on my golf course

November 22, 2011
Unprompted review
Rated 2 out of 5 stars

DONT BOTHER WITH NEXT DAY DELIVERY

I ordered a pair of Nike golf shoes which to be fair were for a good price, however when you pay £16.99 for next day delivery before 10:30 you expect them to arrive at or before the stated time. They turned up a day late and i have emailed the company for my delivery money back but they don't have the courtesy to get back to me. Very poor customer service.

February 24, 2011
Unprompted review
Golfbuyitonline logo

Reply from Golfbuyitonline

Hi Christiane, I apologise that you had a bad experience. However you ordered the shoes on a Sunday - they arrived before 10.30am on the Tuesday. Our delivery options clearly state that you will receive your order the next working day, which in this case was the Tuesday, as our carriers do not deliver on a Sunday. Please see our delivery terms here: http://www.golfbuyitonline.com/cms-display/deliveryoptions.html

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