GolfGarb Reviews 

1,965
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Good choice, good service and free returns, which is important to me as I'm 5ft 2in tall and have difficulty getting a good fit.

Rated 5 out of 5 stars

I've ordered several times from GolfGarb. Always found them excellent. Tracked goods arrive v promptly. Well packaged. Even if garments aren't suitable returns handled promptly. Had issues with PayPal... See more

Rated 5 out of 5 stars

I have placed many orders with Golf Grab and always been delighted with the overall package from ordering to delivery. The quality of products are great, very true to size and reasonably priced. I str... See more

Rated 5 out of 5 stars

GolfGarb’s website is easy to use. Found the Mac in a Sac down filled golf jacket quickly. I chose a size 10 in fuchsia/navy it’s a reversible jacket which is great. My parcel arrived within 3 days... See more

Company details

  1. Golf Club

Information provided by various external sources

Golf Clothing for men, women's golf clothes and kids golf wear. FREE Delivery available on a huge range of polo shirts, sweaters, golf trousers, golf shorts, golf waterproofs and much more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(1,965)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID!!! APPALLING CUSTOMER SERVICE.

Ok, so I’ve never written a bad review as I’m always aware of the struggles businesses face. But I need to make an exception. Avoid using GOLF GARB!
I ordered Ping waterproof trousers, which turned out not to be waterproof after half an hour of wear so I returned them. I was sent a fairly surly email claiming they’d tested the trousers in a bucket & they were fine & offered a store credit note. After I refused the credit note, asking for a refund for faulty goods, he then claimed they re-tested, in his bucket & still found no problems, & said he was sending them back to me! The next email he claimed, “they hadn’t leaked, the water must have come in thru via my face, under the jacket, & run down my waist to my legs! (You couldn’t make this up!!!) The guy was just looking for an argument & claimed he legally didn’t have to refund me. So I’ve allowed a replacement, & will be approaching it from a different angle. I’m making enquiries into my legal standing in this bc having now read other Golf Garb reviews, this guy has to be stopped.
Please guys, do yourselves a favour & avoid.

November 4, 2020
Unprompted review
Rated 5 out of 5 stars

Very helpful today

I've ordered several times from GolfGarb. Always found them excellent. Tracked goods arrive v promptly. Well packaged. Even if garments aren't suitable returns handled promptly. Had issues with PayPal today. They handled it very well and gave me prompt helpful instructions.

February 24, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

I’ve been shopping on the internet for years and have never been refused a refund for a returned item. I’m always very careful to send items bag carefully, quickly and clean! They said the polo shirt I sent back had make up on with tags missing .... rubbish and a lie. Their website looks so professional with good choices but their customer service is quite the opposite. Don’t buy from them if u have any doubts about returning a product.

September 2, 2018
Unprompted review
Rated 1 out of 5 stars

Ordered a top for my sons birthday

Ordered a top for my sons birthday from Golf Garb order number 146137 - it arrived dirty and looked as though it had been used or if it was a sample or something, I was very disappointed as I didn't have enough time to order from anywhere else so I had to drive to a shop and buy him something. He was very upset (as 8 year olds are!) not to have his top that he chose, I have returned this item for a full refund but yet to hear anything from Golf Garb.

November 6, 2017
Unprompted review
Rated 5 out of 5 stars

Five star company

A five star company free delivery free returns always quick to reply to emails .delivery is always quick and traceable great company

June 29, 2017
Unprompted review
Rated 5 out of 5 stars

Easy to do business with.

I ordered a pair of Ping trousers for my son which didn't fit (they measured different to Ping's stated size). In any event he didnt like the style so ordered new pair but bought two sizes and kept the one that fitted. returned the two which didn't fit for a very swift no quibble refund. For this reason will definately use again and would recomend.

October 31, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

Website is easy to navigate.
Delivery is usually quicker than quoted.
Goods are well packed and presented.
Returning goods and repayment service is also very good

October 29, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent in every respect.

The website is very clear with detailed information. Once Purchases made E.Mail information sent promptly and following details about delivery sent when order is being dispatched. Delivery on time and returns if needed are easy as there is a pre paid label that just needs attaching. Makes shopping with GolfGarb a delightful experience.

October 28, 2014
Unprompted review
Rated 5 out of 5 stars

Efficiency, efficiency

I can't praise highly enough the efficiency and speed with which the items I ordered were despatched. I had to return them due size problems and there was no delay in refunding me my money. I would recommend them to everyone.

October 27, 2014
Unprompted review
Rated 5 out of 5 stars

Fast and reliable service

The service from GolfGard was extremely fast and reliable. Item arrived ahead of time which was a fantastic bonus. I would definitely recommend them and will be using them again.

October 27, 2014
Unprompted review

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