Go Low Carbon Reviews 

46
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Andrew did a great job of finding us a competitive price. His knowledge of the subject is second to none. Pleased that our farm business will be saving on energy prices. I would recommend Go Low Ca... See more

Company replied

Rated 5 out of 5 stars

We've been working with Go Low Carbon for a number of years and working with Mark Tolley has been a smooth sailing experience thus far. Excellent service and quick turn around time.

Company replied

Rated 1 out of 5 stars

If Mark Tolley can't get it right with recruitment and shows a lack of respect and accountability, how can he get it right for anyone else. The lack of communication and customer service i... See more

Company replied

Rated 5 out of 5 stars

Kellie at Go Low Carbon took all the stress out of finding the best deal available in the confusing world of electricity tariffs. Kellie dealt with everything from finding the best Tariff to arrangi... See more

Company replied

Company details

  1. Energy Supplier
  2. Electric Utility Company
  3. Solar Energy Company

Written by the company

Your carbon-conscious energy partner 🌳💡 Utility Broker | Carbon Audits | Green Solutions


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(46)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would highly recommend Go Low Carbon

I would highly recommend Go Low Carbon. They put in a lot of effort to help as I was having a nightmare with the previous supplier.

November 1, 2024
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Hi John, thank you so much for your kind feedback. It is a pleasure to work alongside you, thank you for choosing Go Low Carbon for your energy management.

Rated 5 out of 5 stars

Brilliant experience

I was recommended by somebody to speak to KH , and she has restored my faith in human nature. She went above and beyond to keep me updated with quotes on pricing right through to getting the meter installed .
It was a great experience considering I have been trying to deal with other utility company's.which have been impossible to get hold of let alone speaking to the same person.

August 23, 2024
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Hi Martin, many thanks for your incredible feedback - it truly is appreciated. We have passed your kind words along to Kellie and the rest of the team. Thank you for choosing Go Low Carbon to be your energy broker.

Rated 5 out of 5 stars

Use Go Low Carbon For Awesome Solar Power Service

Go Low Carbon were extremely helpful in every step of the way.
Everything was explained in great detail and no question was left unanswered.
On the day of the installation the workmen were professional and very efficient.
Our system has being up and running for a while now and I'm very happy with the results we are receiving.
If I'd know it was all going to be this simple, I would of commissioned this years ago.
10 out of 10 for the GO Low Carbon team, an honest reliable, family company.
Dave Douglas
Awesome Walls Climbing Centres Ltd.

July 10, 2024
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Hi Dave, thank you so much for this incredible review - it was an absolute pleasure to work alongside your team at Awesome Walls... here's to what we hope will be a longstanding and positive relationship with your business. Thank you again.

Rated 5 out of 5 stars

Highly recommended

To optimize our business gains, selecting a cost-effective and top-rated company for our Solar PV Installation was paramount.
Our installer, Paul, along with Mark and Noel—exceeded our expectations. They meticulously surveyed the site, outlined the process, savings and advantages, and maintained competitive pricing. We’re delighted to announce our solar efficiency for our business and our commitment to a greener environment. Highly recommended to anyone thinking about Solar PV installation.

June 6, 2024
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Hi, thank you so much for your kind review, it really is appreciated. It was a pleasure to work alongside yourself and Greenliving Pharma to deliver your brand new solar PV system. We truly value your positive feedback.

Rated 5 out of 5 stars

Kellie is an absolute star!

We got introduced to Kellie at Go Low Carbon by one of our suppliers, from the second we first spoke to Kellie we were put at ease with her clearly having the best interests of us and our business at heart and to get us the best deal for our electric, unlike our previous broker who was pressurising us into an awful and business destroying contract. Kellie is an absolute asset to Go Low Carbon and we hope she knows that she has helped us so much with us being able to keep our business going, the world needs more Kellie's!

December 6, 2023
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Hi Ronald, thanks so much for your kind feedback, it really is appreciated. We've passed the sentiment along to Kellie, too. Thanks again for choosing to work alongside Go Low Carbon for your energy management & procurement.

Rated 5 out of 5 stars

A pleasure working with Kelli

A pleasure working with Kelli, always happy to help with practical advice and proactive approach.

December 1, 2023
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Hi Eileen, thanks so much for your positive review. Your kind words have been passed along to Kellie. We really appreciate you choosing to work with Go Low Carbon for your energy management.

Rated 5 out of 5 stars

Always helpful and warm to speak with

Always helpful and Kellie is amazing when calling up, always a warm hello and a catch-up!

December 4, 2023
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Morning, Will! Thank you so much for your kind words and for your positive review, it really is appreciated. Kellie is over the moon with your feedback and we're very grateful that you're working alongside Go Low Carbon for your business's energy management.

Rated 5 out of 5 stars

Kellie and her colleague Ryan were…

Kellie and her colleague Ryan were super-helpful both in finding good deals that suited us and taking us through the switching process, keeping us informed all the way through. Very pleased with this company.

August 31, 2023
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Good morning! Thanks so much for your kind words, we've passed them along to Kellie and Ryan. We're delighted that we managed to source and energy tariff that best suits your needs as a business.

Rated 5 out of 5 stars

Kellie is a star

Kellie at Go Low Carbon took all the stress out of finding the best deal available in the confusing world of electricity tariffs. Kellie dealt with everything from finding the best Tariff to arranging the contract and helping with the switchover, she was alway a phone call away. Nothing was too much trouble. When a second contract expired I went back to Kellie because she had got us a good deal the first time.

I would recommend Kellie at Go Low Carbon.

September 14, 2023
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Hi, thanks so much for your kind words, we've passed your note along to Kellie and we truly appreciate you choosing Go Low Carbon to manage your business's energy.

Rated 5 out of 5 stars

Kellie at Go Low Carbon - just the best.

Kellie at Go Low Carbon stands head and shoulders above the rest of the (oh so many) energy brokers, always doing that little bit more to make their offer the best.
Great stuff.
Thank you.

August 22, 2023
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Hi Colin, thanks so much for your kind words, they really mean a lot! Good to know that our services are seen to be ahead of a few competitors out there. We appreciate your business, thank you!

Rated 4 out of 5 stars

Good company

Good company

We had worked with Ryan Park and had a good experience, so we contacted GO Low Carbon again when we saw that we had been overpaying our previous energy supplier. Amanda Ferguson made it easy for us by raising a query with the supplier to get us refunded.”

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend Go Low Carbon for…

Highly recommend Go Low Carbon for utility/energy advice and assistance. Unlike their competitors, Ryan Park and Mark Ludford are not pushy salesmen but both very knowledgeable about the energy markets and provide great advice when reviewing utility contracts in trying times!

June 28, 2022
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Thank you very much Blair, we really appreciate this positive feedback and the support.

Rated 5 out of 5 stars

Competitive rates

After a quick call to establish which suppliers were going to be best suited, Ryan Park from Go Low Carbon emailed across a summary of the most competitive rates after comparing more than 85 options from 17 different suppliers. Given that we’re a dairy farm we use a considerable amount of electricity and the price increase is a concern, meaning we really had to make sure we were getting the best deal available. Just to make sure, I asked another broker if they could beat the rates offered by Go Low Carbon. They couldn’t get anywhere near it and advised that I “bite their hand off”. Signing up to the new supplier was straightforward and Go Low Carbon kept me in the loop at all stages.

June 27, 2022
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Thank you so much, we really appreciate you taking the time to put this review up for us.

Rated 5 out of 5 stars

A prompt, professional, 21 century service

No pushy salesmen, just a company built on foundations of pure customer service. Providing up to date independent information current energy prices while allowing customers to decide on the right contract to suite them along with support and advise when needed. A modern day company with modern day ethics.

June 17, 2022
Unprompted review
Go Low Carbon logo

Reply from Go Low Carbon

Thank you so much Paul, we really appreciate your kind words!

Rated 5 out of 5 stars

Simple & Hassle Free

Great service, and patient to work around my hectic schedule. Took all the time of searching for the best deal out of my hands, and simplified the process to boot!

Much better than trawling through comparison websites.

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Go Low Carbon were very friendly and…

Go Low Carbon were very friendly and helpful and always kept in touch with us throughout the process.

I am really happy to have worked with Mark. He helped save us money on our energy and also gave us peace of mind.

I would highly recommend Go Low Carbon to anyone.

February 5, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look