I really enjoyed it - great content packed in very good form: videos are short (1-2min per topic) and to the point, so you can easily go back; quizzes let you test your knowledge along the way; nice... See more
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Great course and layout. One negative aspect is the constant added background music to the speaker/lecturer. There is no need for music in the back. It gets very tiring after a while and actually slow... See more
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Outdated and wrong references cost time The course is well structured and the audio sequences are helpful. Additional you get the TOGAF Standard 9.2 and lots of other documents offered by the Op... See more
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A former coworker of mine recommended I take the Level 1 Business Architecture course offered by Good e-Learning, so I purchased it based upon her recommendation. Purchasing and accessing the course... See more
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Company details
Written by the company
Good e-Learning went into administration in December 2022 and was then acquired by Omniplex Learning in early 2023. The administration and change of ownership did cause a temporary shutdown in operations and support. All outstanding customer enquires were responded to by April 2023. Good e-Learning (GEL) is proud to be a part of Omniplex Learning, reinforcing our mission to deliver eLearning solutions to our diverse clients. We have built a comprehensive e-learning library that offers a wide range of courses, covering diverse business and IT accreditations. Our specialty lies in taking complex subjects and transforming them into easy-to-comprehend learning materials. We offer a wide range of courses, covering diverse business and IT topics. Our accreditation certifications span a broad range including ITIL, TOGAF, DevOps, PRINCE2, MSP, AgilePM, Change Management, and many more! Omniplex (UK) Ltd trading as GEL (Good e-Learning)
Contact info
Third Floor, 45 Grosvenor Rd, AL1 3AW, St Albans, United Kingdom
- +44(0)8000 850 550
- support@goodelearning.com
- www.goodelearning.com
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Well structured course material
Well structured course material, easy to understand and well presented
August 22, 2022
Reply from GEL (Good e-Learning)
Hi Quintin,
Thank you for sharing your experience with us!
We’re so glad to hear that you are enjoying it!
We have been working hard on improving the user experience. Our company is always trying to make sure our students have a great time using our product, so we are happy to know that is what happened for you!
Thank you again for taking the time to share your feedback with us – it is always appreciated.
Sincerely,
Good e-Learning
Very good
I have only one unclarity : if the re-take is in the same price. The rest of the service is great !
August 19, 2022
Reply from GEL (Good e-Learning)
Hi Delia,
Thank you for your review!
We are glad to hear you are happy with our service!
You may get one retake voucher free of charge if you meet all the Exam pledge T&C conditions:
1. as long as you have completed the course in full and have scored at least 80% on the exam simulator (the practice exams within the course), you will be eligible for Exam Pledge;
2. proof of date for the first exam failure must be provided, and the resit must be booked within three months of the failed first exam;
Thanks again for your comment, and we will be happy to hear from you again!
Sincerely,
Good e-Learning
Rating on your BPMN course
Rating on your BPMN course which I just could not complete is still a sore issue
July 28, 2022
Reply from GEL (Good e-Learning)
Hi Shadrack,
Thanks for reaching out to us and submitting your feedback.
I am sorry to hear that you weren’t satisfied with our course. Unfortunately, the BPMN course layout is a part of an older production methodology that we no longer follow.Nevertheless, our newer suite of courses provides users with the resource files stored in one widget and includes a transcript.
We suggest that our customers try the free trial courses on our website before making a purchase. Free course trials give an overview of the course content and structure.
However, we do not have any plans to update the BPMN course.
You should receive our response regarding the options we suggested.
We look forward to helping you with this issue as soon as possible.
Kind Regards,
Good e-Learning
Awesome Support team !!
Awesome Support team !!!
When I enquired on the website about Prince2 certifications, I got prompt call back from the sales team who professionally guided me through the courses to opt for. My bad that I chose the wrong course option and completed the purchase. The technical team were accommodating to re - issue the right course within a day of raising a concern ticket. I strongly recommend Good e-learning for anyone looking at a self - paced learning target. Great Website and material backed by Great customer support teams.
July 7, 2022
Reply from GEL (Good e-Learning)
Dear Sharath,
Thank you so much for writing the review and becoming a customer of Good e-Learning.
We hope our courses will provide so much value and you will feel that the investment pays off.
We are all happy to assist you with anything else you may need.
Sincerely,
Good e-Learning
Great material and presentation format - Recommended!
The self-paced nature of the course enabled me to complete the course within the constants of my busy schedule. The training materials are of high quality, and the mixture of videos, quizzes, and case studies made everything come together in a comprehensive way.
April 11, 2022
Reply from GEL (Good e-Learning)
Hi Khurram,
We're delighted to hear about your experience. Thanks for sharing!
We work hard to offer high-quality service to our clients!
Thank you for choosing Good e-Learning!
Kind Regards,
Good e-Learning
I recommend Good e-Learning to everyone in my company
This is the second course I have purchased from Good e-Learning. The quality of the first course was so good that I chose them again for this CompTIA course.
March 29, 2022
Reply from GEL (Good e-Learning)
Hi Joanne,
Thank you for sharing your review!
It is heartwarming to hear you are satisfied with our courses.
Have a great day, and thanks for the 5-star review!
Kind Regards,
Good e-Learning
Great experience even with difficulties on my end
I kept having to delay this purchase because of internal difficulties, but my Good E-Learning representative hung in there with me until this was completed.
March 13, 2022
Reply from GEL (Good e-Learning)
Hi Vincent,
Thank you so much for sharing such a fantastic review!
It is important for us to know our customers are happy with the service, as it is our primary goal.
We look forward to hearing from you again!:)
Sincerely,
Good e-Learning
TOGAF Essentials 2018 Course Review
The content of the TOGAF Essentials 2018 was well structured and pleasant to follow. The material was relevant to pass the online assessment. I registered for the course on 01 FEB 2021 and wrote the assessment on 08 FEB 2021 and passed with a score of 80%. The course, however, was quite expensive as compared to other institutions.
February 16, 2022
Reply from GEL (Good e-Learning)
Hi Lucille,
Thank you for your review!
We are delighted to read you have enjoyed the course and loved your experience!
Also, we would like to mention that our courses are certified and have been accredited by exam bodies, they also include an exam voucher and one free resit, in case of a failed exam, therefore it reflects on the pricing.
In the meantime, we have shared this information with our Finance department, so they are aware of it.
Thank you, and we look forward to hearing from you!
Kind Regards,
Good e-Learning
My queries were not only responded to…
My queries were not only responded to by email. There was a follow up phone call.
However, I am still to receive a link to the electronic copy of the MSP Manual which I was advised will be available as from 1 Feb 2022.
February 1, 2022
Reply from GEL (Good e-Learning)
Hi Henry,
We really appreciate your feedback!
We attend to every comment and group them into related issues to improve as soon as we can.
Thanks again, your review is valued greatly and it will help us to improve our service.
Sincerely,
Good e-Learning
Professional content with good support.
Professional content with good support.
I can recommend Good e-Learning for an excellent online learning experience.
January 29, 2022
Reply from GEL (Good e-Learning)
Hi Ross,
We are so happy to hear about your experience. Thanks for sharing!
We are delighted you have enjoyed the course!
Looking forward to working with you again in the future!
Sincerely,
Good e-Learning
Professional and Good value versus price
I do recommend this platform as the content is professional and provides very good value versus money.
January 25, 2022
Reply from GEL (Good e-Learning)
Hi Mahmoud,
Thank you for taking a moment and sharing your feedback!
Reviews like yours make our day because it makes all the hard work worthwhile.
Thanks again for choosing Good e-Learning, and we can't wait to see you again!
Sincerely,
Good e-Learning
Inconsistent and lacking support
Some parts of the training are inconsistent with the reference material
Closed captions contain misspelt words
There is no easy way to obtain immediate support. The delay in response is up to 3-days. So there's effectively no point in raising a ticket
January 6, 2022
Reply from GEL (Good e-Learning)
Hi Pranil,
Thank you for your review.
Unfortunately, we haven't received any recent tickets from you.
The last one was on Mar 18, 2021, and you were contacted within 24 hours.
Please, feel free to reach out to support@goodelearning.com with any comments, concerns, or suggestions you wish to share.
Looking forward to hearing from you!
Kind regards,
Good e-Learning
MoR Training Course
Quick and efficient on-boarding process and in dealing with any inquiries; course content clearly explained and the supporting materials actually support!
Can only recommend.
January 6, 2022
Reply from GEL (Good e-Learning)
Hi Justin,
Thank you so much for your amazing review!
We’re so glad to hear you loved the experience!
Please, let us know if we can help you with anything further, and thank you once again for taking time out of your day to leave us this super kind review.
Sincerely,
Good e-Learning
An excellent course.
An excellent course.
Great material combined with plenty of user cases and Q&A to practice.
December 29, 2021
Reply from GEL (Good e-Learning)
Hi Ivan,
Thank you very much for your nice feedback!
We are happy to receive such a nice comment, as we always try to maintain the highest standards of service.
Wishing you the best in the upcoming year!
Best Regards,
Good e-Learning
Quick intro to SRE to set a solid foundation
Better than expected course, the short and educative videos helps learn in easy to follow terms all the fundamental aspects of SRE. The scripted videos bring great refreshing quality to a (relatively) new concept of DevOps, which is SRE.
December 28, 2021
Reply from GEL (Good e-Learning)
Hi George,
Thank you so much for the kind words!
We are really glad you enjoyed the course!
We are very grateful for customers like you and hope you stick with us for years to come!
Happy New Year to you!
Sincerely,
Good e-Learning
Very good presale
Very good presale. I was contacted by the customer services very litle time after my visit on Goodelearning website, my contact (Deepak) listened to me and inquired internally to see whether my additional request could be fulfilled. possibility to claim PMI Pdu with the ITIL v4 training. I was informed that this would be possible in a couple of months. Besides I was also informed that my cart could benefit from the latest 20% discount. So far it's been à great customer experience.
December 24, 2021
Reply from GEL (Good e-Learning)
Hi Nathan,
Thank you so much for sharing such a fantastic review!
We pride ourselves on timely communication, professionalism, and providing a detailed customer service!
It is validating to our team knowing our customers are satisfied, as it is our daily goal.
Happy Christmas and a Happy New Year!
Look forward to hearing you again!
Kind Regards,
Good e-Learning
The mererial was well organized and…
The mererial was well organized and easy to understand. The course also summerized the information in a way that it was easy to review.
December 22, 2021
Reply from GEL (Good e-Learning)
Hi Mohammed,
Thank you for your lovely comment!
We are so happy to hear you enjoyed the course!
Thank you for the feedback once again! We appreciate this, as it helps us continue to grow!
Wishing you happy holidays and a wonderful New Year!
Best Regards,
Good e-Learning
Excellent material and content
Excellent material and content
Very informative and to the point
Variety of activities and contents make the learning engaging
December 20, 2021
Reply from GEL (Good e-Learning)
Hi Oussama,
Thank you so much for supporting us with a five-star review!
Our goal is to make the e-learning process more interesting and useful as possible.
Therefore, it is especially wonderful to hear that your are enjoying your study!
Thank you so much and we look forward to seeing you again!
Kind Regards,
Good e-Learning
Purchased product that I can still not…
Purchased product that I can still not access and continue to receive promotional items for other products without my first purchase being accessible.
December 11, 2021
Reply from GEL (Good e-Learning)
Dear Kasey,
Thank you for sharing your feedback.
We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please, feel free to reach out to support@goodelearning.com with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance!
Kind Regards,
Good e-Learning
Reply from GEL (Good e-Learning)
Hi Atle,
We appreciate the feedback!
We are thrilled that you loved your experience! Our staff will definitely be happy to read your nice comment!
Thank you once again for your review!
Best Regards,
Good e-Learning
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