Goodfellows Estate Agents Reviews 

166
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I cannot recommend Jonathan at Goodfellows, Mitcham branch highly enough. Although our property did not sell, that was very much down to the market rather than a lack of effort on Jonathan's pa... See more

Rated 5 out of 5 stars

So very glad we used Goodfellows. They succeeding in getting our house sold within weeks where other agents struggled. They have a wide reach of buyers so getting viewings was easy and they were very... See more

Company replied

Rated 5 out of 5 stars

Excellent service, from start to finish. Jodie is particularly good and amenable when viewing properties. The process was completed by Ann Dickman, Branch Manager. We were guided through the process w... See more

Company replied

Rated 1 out of 5 stars

Never work with this company!!! They are liars and thieves, also not giving you information about what they changing about your contract/deposit. We moved out from their property to find out after... See more

Company details

  1. Real Estate Agents

Information provided by various external sources

Goodfellows Estate Agents offering award winning services in Sales and Lettings across our network of branches with over 25 years of service, Estate Agency covering North Surrey and South West London.


Contact info

3.7

Average

TrustScore 3.5 out of 5

166 reviews

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3.7

All reviews

(166)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

Very kind, polite and helpful staff in Cheam branch. Helped me a lot and explained everything I needed to know on a number of occasions. Definitely would recommend Goodfellows for their excellent service and help!

January 13, 2019
Unprompted review
Rated 5 out of 5 stars

A really excellent service

A really excellent service! They make rent g a stress free experience and are very polite in chasing you up for documents which happens when really busy. They work hard in all the right areas.

November 8, 2018
Unprompted review
Rated 5 out of 5 stars

A great Lettings team

My wife and I would like to take this opportunity to thank a Mandy-Sue and her team for working tirelessly to avert a problem which would have led to us losing our tenant. Special thanks to Kandeice and Laura for spotting the issue and monitoring it.

June 14, 2018
Unprompted review
Rated 5 out of 5 stars

Swift changeover

Gareth has kept us informed with finding a new tenant for our flat and has been very efficient with emails and helpful over the phone. He has coordinated with other members of the team particularly Marion who has organised remedial jobs to be done in a very short space of time to ensure a swift changeover.

June 8, 2018
Unprompted review
Rated 5 out of 5 stars

Repairs

Kandeice at the Mitcham branch, provided me with an exceptional, prompt and professional service when she dealt with my request for a repair.
I was extremely pleased with her manner and approach.

May 31, 2018
Unprompted review
Rated 5 out of 5 stars

The service provided by Goodfellows has…

The service provided by Goodfellows has been excellent since the first contact I had with them.

Really friendly and trustworthy team.

There were always aware of my needs and they did everything in their hand to help me and support me on my flat hunt in almost no time.

I'm really grateful for everything they've done.

Eduardo

May 19, 2018
Unprompted review
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Reply from Goodfellows Estate Agents

We take pride in giving a great service to our customers at Goodfellows. We are happy to hear that your experience was no exception and wish to thank you for leaving the wonderful review.

Rated 5 out of 5 stars

i have been dealing with goodfellows…

i have been dealing with goodfellows mitcham since i bought my first flat in 2002. they've dealt with all my purchases and my lettings. Most recently Gareth has been a real pleasure to deal with as he seamlessly arranged new tenants for me

i'm sticking with them

May 11, 2018
Unprompted review
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Reply from Goodfellows Estate Agents

Thank you for taking the time to review our service - especially when you mention our staff - we like to offer great service and appreciate it when it is recognised.

Rated 5 out of 5 stars

Great Estate Agent

We can highly recommend Gareth Vaughn from the Mitcham branch. He put himself out to secure the Letting, by taking time out of his own time. Gareth is very approachable and if he doesn't know a question will seek out and give you a genuine answer and not fob you off.

May 11, 2018
Unprompted review
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Reply from Goodfellows Estate Agents

Thank you for taking the time to review our service - especially when you mention our staff - we like to offer great service and appreciate it when it is recognised.

Rated 5 out of 5 stars

Very good tenancy services

As a tenant, dealing with Goodfellows was straightforward and stress free. The people at the office in Raynes Park were very helpful with any issues I had on letting the properties, during the tenancy and on termination of the tenancy. The staff I dealt with through Lettings and Management were very professional, communicating promptly and effectively for any matters the concerned me as the tenant through all phases of tenancy process.

May 8, 2018
Unprompted review
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Reply from Goodfellows Estate Agents

Thank you for taking the time to review our service. We like to offer great service and appreciate it when it is recognised.

Rated 5 out of 5 stars

Great estate agents great staff

A great estate agent to deal with. I let my property with Goodfellows and Gareth and Nelson were amazing to deal with. They explained everything and kept me updated with everything along the way. They found great tenants and were a pleasure to deal with.

April 30, 2018
Unprompted review
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Reply from Goodfellows Estate Agents

Steph - thank you for taking the time to review our service - especially when you mention our staff - we like to offer great service and appreciate it when it is recognised.

Rated 5 out of 5 stars

Hello,

Hello,

I just rented a flat in Morden through Goodfellows Estate Agents Mitcham. I have been dealing with Gareth Vaughan, who I can simple say it has been 100% helpful and supportive during the whole process. Thanks to him, I would definitely recommend Goodfelows to anyone.

Best
Desi

April 23, 2018
Unprompted review
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Reply from Goodfellows Estate Agents

Thank you for taking the time to review our service. Especially your feedback on the service Gareth has provided for you.

Rated 5 out of 5 stars

We stay with GOODFELLOWS because of Maria

We choose Goodfellow cheam because of its resourcse and services.
We stay with GOODFELLOWS because of Maria.

Maria has been so helpful throughout the whole process from start to finish and has made what can be a stressful process very easy and straightforward. She has been in contact continually throughout and whenever I have had a query she has responded quickly and efficiently. Very happy with the service Maria has provided and I trust whe brought good luck to us,this is very lucky and enjoynable for a newcomer.
Thanks GOODFELLWS
Thanks Maria.

April 19, 2018
Unprompted review
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Reply from Goodfellows Estate Agents

Receiving reviews of our service is something we love to get at Goodfellows. Thank you for taking the time to do this for and especially mentioning Maria.

Rated 4 out of 5 stars

Goodfellows, good service!

The service from Goodfellows has been good, although it has taken a long time to let the property to decent tenants. I have a long history with goodfellows and overall I would say they are a good estate agent.

The lettings manager was flexible when discussing rental. Gareth and Carleen were always polite, friendly and professional. They were responsive generally and followed through if they agreed to contact me for any reason.

April 9, 2018
Unprompted review
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Reply from Goodfellows Estate Agents

Cheryl, thank you for taking the time to provide us with a service review. We at Goodfellows love nothing more than receiving great feedback about our staff and service.

Rated 5 out of 5 stars

Excellent

Excellent, efficient and friendly service - every time. I have used Goodfellows to let out our flat for the last 16-17 years and they have always maintained a service which has been professional and yet at the same time personal.

March 29, 2018
Unprompted review
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Reply from Goodfellows Estate Agents

Thank you Stuart for taking the time to review our service. We are so glad that you have continued to use us and recognise the service we provide.

Rated 5 out of 5 stars

Excellent service

Goodfellows have been absolutely brilliant in helping with my recent move. We've been working directly with Gareth who couldn't have been more helpful - they're always easy to get hold of, honest and informative about the property when showing and understanding of our needs.

Having had some truly terrible renting experiences in the past this was a total breath of fresh air and I would wholeheartedly recommend them to anyone.

March 22, 2018
Unprompted review
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Reply from Goodfellows Estate Agents

We love to receive great reviews, especially when you take the time to mention our staff. Thank you

Rated 5 out of 5 stars

Great service

We used Goodfellows to sell our house and can honestly say they have been amazing, extremely informative with viewings and feedback. Once sale was agreed, Ann went above and beyond constantly chasing and finding information to help the sale complete as quickly as possible, I would 100% recommend goodfellows and would definitely use again, thanks to all the staff at Stonecot Hill x

February 26, 2018
Unprompted review
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Reply from Goodfellows Estate Agents

Thank you for taking the time to review our service.

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