Goodwin Racing Telephone Betting Reviews 

93
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Customer service 10 out of 10 Been using Goodwins for nearly 2 years now , there customers service is by far the best compared to any other bookies I have ever used . Timely payouts , personnel servi... See more

Rated 5 out of 5 stars

In the days where betting can become soulless, behind a computer screen, I recommend Goodwin Telephone Betting to re-energise the old time betting experience. Real people to speak to. Al... See more

Rated 5 out of 5 stars

It is a very friendly service from all staff on the telephone. Bets settled promptly, they will not allow you to lose too much money too quickly, Customer financial statements provided by email howeve... See more

Rated 1 out of 5 stars

This bookmaker is all about ‘mug punters’.. if you have the temerity to string some winning bets together you will be met with the ‘Trading department Decision’ to close your account. IF this was ma... See more

Company details

  1. Bookmaker

Written by the company

08000 421 321 - Goodwin Racing Telephone Betting. Polite, friendly, and efficient service. Best Odds Guaranteed. One of the quickest payers. Open 9 am - 10 pm every day. Goodwin Racing started life in a retail unit in Uckfield over 25 years ago; since then, we’ve grown into one of the nation's leading independent bookmakers and moved to much bigger premises, but our roots are still in East Sussex. At Goodwin Racing, you can bet by phone on all the same markets that you can in your local bookies. Register for an account online or over the phone. Once signed up with your Personal phone betting account in the UK, you can bet by phone on one of our telephone betting numbers. Bet on Horse racing, Football, Greyhounds, and all other sports simply by calling our freephone telephone betting number. We pride ourselves on being one of the quickest paying bookmakers in the business; following a withdrawal request, cleared funds will be in your account within 2 hours. Best odds guaranteed applies from 9 am daily on all UK and Irish horse and greyhound racing. Maximum benefit to any one customer £1000 per bet. BOG does not apply to Ante Post bets, special markets, or international racing. goodwinracing.co.uk T&Cs apply.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(93)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very worthy bookmaker

Goodwin Racing has always been intelligent and prompt whenever I've placed bets - as well as cheery but polite. Similarly, I've found withdrawals from my account to be straightforward and immediate. I highly recommend them

April 10, 2024
Rated 1 out of 5 stars

Unable bet on live casino game live…

Unable bet on live casino game live chat says there problem. 3 time I placed roulette spins with my best payed number come out 3 times in row only for bets to be cancelled after half way through spinning. Live chat it’s say there problem again they had it for 3 weeks…Scam 100% can play slots and sports coz they know the can control the odds unlike live casino game by evolution

March 31, 2024
Unprompted review
Goodwin Racing Telephone Betting logo

Reply from Goodwin Racing Telephone Betting

Dear Mr Jones,

Thank you for your feedback.

Unfortunately this Trustpilot account is relative to telephone betting only.

Kind Regards,

Goodwin Racing

Rated 5 out of 5 stars

Love Goodwin,friendly staff!!Fair and…

Love Goodwin,friendly staff!!Fair and always put things right.
Spoke to Louise today she was fab!!! and so nice as I’ve been really unwell lately and feeling low.She took time out to talk to me.
Great for betting quickly, without having to leave your sofa!!!

April 18, 2023
Unprompted review
Rated 2 out of 5 stars

Please lay a bet

Support youre local businesses I thought but for goodwins they don’t care. It was all good at first winning losing etc £20 win bets £10 each way bets nothing big. Just some fun bets. Last time I tried to place a bet with them I was allowed 78p eway 8/1
I live in Eastbourne and go to plumpton a few times a year goodwins seem to be always at plumpton so I was told to open an account which I did. It was fun at first then I was limited to £7.50 eway on 8/1 shot now it’s 78p
I find it funny a senior trader has come to these decision how can you compete with the big bookies I was all for supporting my local bookies but have to go back to these greedy money grabbing bigger companies.
It puts you off horse racing and betting which I have enjoyed for over 30 years
Bookmakers have taken the fun out of it and don’t get me started on the PR men geez.
Please goodwins sort youre attitude out and grow a pair take normal bets of guys who love horse racing
I know nothing happens but sometimes you like to vent your frustration.

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

A Fantastic betting experience

A Fantastic betting experience, extremely professional staff, very polite and efficient. . Daily, Weekly and monthly promotions are also the best within the industry . I was looking for a telephone account that provided me with the personal touch and the opportunity to have a prompt return of funds back to my account !! Goodwin supply all of this 👏

December 16, 2022
Unprompted review
Rated 1 out of 5 stars

WORST BOOKMAKER IN UK, TERRIBLE PRICES NO BONUSES!!!

Played for about 6 months.
Worst prices on the Internet across all sports.
No bonus offers.
Rude pig ignorant staff.
Customer service said that they don't give a toss about there customers as there are plenty more mugs out there willing to join.
Stay well clear of these clowns there is no value here.
Thanks for you response, I have recored evidence of your comments if you wish to contact me I will happily prove it!!

May 10, 2022
Unprompted review
Goodwin Racing Telephone Betting logo

Reply from Goodwin Racing Telephone Betting

Dear Mr. Redman,

Thank you for taking the time to leave your feedback.

Please could you contact us via our email with any files you want to send us and we will get back to you directly through there as soon as possible - support@betgoodwin.co.uk

Kind Regards,

BetGoodwin

Rated 1 out of 5 stars

Wow suspended my account mid betting

Wow suspended my account mid betting. I phoned the company up to speak with them, the guy had attitude, spoke with his supervisor, absolutely unprofessional and poor telephone manner. Loads of noise going on in the back ground, sounds like they are in a tiny office somewhere having a laugh and a joke at their customers expense.

I am a VIP customer with Betfair and Bet365 and decided to give these cowboys ago as they take big bets. I would recommend swerving at all costs.

I cancelled my account and will be going back to Betfair. Do not deal with these cowboys.

February 20, 2022
Unprompted review
Rated 2 out of 5 stars

Beware Gamstop.

I stop using online accounts for betting two years back.
It was not for me.
I reluctantly ended up signing on Gamstop.
I moved to telephone betting via Goodwin Racing which is not covered by the scheme.
Loved it. Brilliant service but put some winning bets together only to be told it was moving to Gamstop scheme and my account would be terminated without warning.
This is not great Goodwin and will have lost you custom.
Would have given one star but the service was great when I could use them.

February 3, 2022
Unprompted review
Goodwin Racing Telephone Betting logo

Reply from Goodwin Racing Telephone Betting

Dear Mr Hammond,

Thank you for your feedback.

We are pleased you enjoyed our service when you were betting with us.

We are really sorry that we had to terminate your account but we had no choice as we had joined the Gamstop scheme when we set our online division up.

Kind Regards,

Goodwin Racing

Rated 1 out of 5 stars

Highly Misleading… Avoid!

This bookmaker is all about ‘mug punters’.. if you have the temerity to string some winning bets together you will be met with the ‘Trading department Decision’ to close your account.
IF this was made clear on their website fair enough, but it isn’t. They say ‘bets large and small are accepted’ but need to add ‘winning accounts closed’. Fix that Goodwin Racing or perhaps the Gambling Regulator or Advertising Standards will.
Your absolute shocking betting to high margin book on events quoted to me were appalling. Nothing positive to say I’m afraid..

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service.

OK. I've read someone's review below regards prices, they are midstream, there are a lot worse, believe me.
And let's face it, if you are that good at getting top prices, your unlikely to have an account anywhere.

Totally disagree with the phone service, sharp and quick response, they will endeavour to get you a price on almost anything.
Politeness of the call handling is 10/10.
You get done by a nose, money back, fallers last fence etc..
Really disappointing review from below.

In my opinion fair prices and an outstanding service, which you don't get from the mainstream. Also fast payout.

OK, you mentioned another service, but whilst agree kalooki are also a very good bookmaker(also fast payout) Goodwin is traditional phone betting, Kalooki is the new way of social media(WhatsApp). Not everyone in social media savy.
If you want to do it over the phone, by talking.. Goodwin is highly recommended.

Also at some point you will lose connectivity, better to have both balls in your court.

August 14, 2021
Unprompted review
Rated 5 out of 5 stars

Fast Service

I ordered some brake parts and I was anxious about getting them before track day. I couldn’t find the email order and panicked- I ordered them yesterday…can you believe they got here Today!?!? I do live in Sonoma California and I did mention Sears Point action- them somehow rushed it…unbelievable. But now believable!

July 17, 2021
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. I opened an account last week to try a different approach to betting supposed to your typical online bookmakers. So far it has been a great experience; using telegram to send in my bets has never been easier!

June 9, 2021
Unprompted review
Rated 4 out of 5 stars

I opened a telephone betting account…

I opened a telephone betting account with Goodwin when the betting shops were closed. Pros - friendly staff, you get payments in your bank at weekends and you can place any types of bets. Cons - they don't have prices advertised so you have to ring for prices. Overall a good service though.

May 4, 2021
Unprompted review
Rated 5 out of 5 stars

Proper old school bookmaker

Proper old school bookmaker.

Great for horse racing and pre match sports, don’t do in-play it takes too long for reply’s.

Good offers on horse racing.

Could do with more special bets on the football.

March 24, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look