Great service, quick to dispatch and deliver. The quality of the product is superb! My husband says the dressing gown is comfortable, warm and cosy. He loves it! 👌
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Luxury footwear, designed in England, made in Portugal & Italy.
Athertonholme Mill, Railway Street, OL13 0UF, Stacksteads, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A good quality slipper with a solid sole, but a little on the large side.

Reply from Goodwin Smith
Great quality, repurchased slippers after having my first pair for 3 years so fab value for money

Reply from Goodwin Smith
Love my new slippers. They are so warm and comfy. I haven't taken them off!

Reply from Goodwin Smith
I've purchased several pairs of shoes, hiking boots and now some slippers from Goodwin Smith and I've always been very happy with the price, quality and excellent customer service.
I definitely recommend them.

Reply from Goodwin Smith
Communication and delivery was good. Arrived well packaged.
Unfortunately, these slippers did not grip around my ankles and my heel came out of the slippers when I walked. So I decided to return them. A shame as otherwise seemed lovely quality and great value for money.

Reply from Goodwin Smith
I’ve ordered a pair of mules online. The site advised to order a size up as that model fit small. Although, I followed the advice, they arrived way too small. I had to return them, unfortunately. Nonetheless, I must say that the quality of the slippers was excellent. The customer service did the same. They wrote me an email where they apologised for the inconvenience and they refunded me even the original postage costs. Top company!

Reply from Goodwin Smith
Excellent quality shoes delivered promptly and at a fair price.
Nice company to deal with, well made shoes at reasonable prices.
Price was amazing! Great website and communications Quality of trainers spot on look great with smart or casual wear.Highly recommend 👍🏻
I now own four pairs of Goodwin Smith footwear. They are all of great quality and fit really well. Despatch and delivery are all quick with no issues. I’d highly recommend them.
Gorgeous, cosy, sheepskin slipper-boots, speedily delivered and at a great price. Very happy.
Love the fit, well stitched and insole is absolutely comfy. Definitely a return customer
GS range of shoes, boots and trainers are go to when looking for quality and comfort on your feet. These trainers are well made smart on and a great addition to my collection

Reply from Goodwin Smith
Purchase slippers after Xmas and very happy with product. I decide to purchase leather plimsolls after such a positive experience. I was not disappointed.
Excellent service, ease of purchase and a swift delivery with a very simple returns process. Definitely purchase again from this company.
Great shoes at great prices ! What more coukd you ask for ? Classic designs that will go with jeans and a shirt for a casual look on a night out or you could easily wear them with a suit for a more formal look and occasion.
Very good quality product and prompt delivery service. Thank you!
Poor quality slippers - the label says made in China. Clearly made with cheap materials and low quality, not sheepskin as they are sold. I’m not sure these are even worth it at the discount price of £24.

Reply from Goodwin Smith
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.