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Rated 1 out of 5 stars

I would rate it as 0 if I could. I ordered a hat on April 1, 2025. I still have not received it. They promised it would come - it never did. When I attempted to get a refund through PayPal they re... See more

Rated 5 out of 5 stars

I ordered a free sunhat, just pay delivery. But first I emailed Goodyougo as I didn't want to pay any extra shipping fees. They emailed back immediately assuring me of no extra charges. I placed my... See more

Rated 5 out of 5 stars

My daughter and I really like the sun protection hat. The pink and grey color is the perfect shade and so pretty. Can’t wait to use them while hiking and on vacation this summer. My original package g... See more

Company replied

Rated 5 out of 5 stars

Really impressed, it was one of those companies offering an offer I thought was too good to be true (free hats, just pay postage) so ordered one for me and 2 kids. All 3 free, not just one! They ar... See more

Company replied

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3.3

Average

TrustScore 3.5 out of 5

220 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered a hat

I ordered a hat, it has not arrived. I have emailed the company several time and had no reply. SCAM company

September 20, 2024
Unprompted review
Rated 1 out of 5 stars

My package was never delivered

My package was never delivered. There has been no movement on it since 8/12/24 and today is 10/02/24. The customer service people keep promising they have escalated and are "working on it" and that once they determine it is "truly lost" they will refund me. This has been going for almost a month now and STILL NOTHING!!!! DO NOT ORDER FROM THESE PEOPLE!!!!

October 2, 2024
Unprompted review
Rated 1 out of 5 stars

"Unresponsive Support and Costly Incompatibility Issues

I have reached out to customer support multiple times regarding an issue with the video format, which is not compatible with Instagram. Each time, I received a response stating that the matter would be looked into, but I have not received any follow-up or resolution despite three attempts. As a result, I am now out $500 with videos that don’t work for my intended platform. This lack of communication and support has been frustrating and has significantly impacted my business

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The hat I ordered arrived quickly. One of the snaps had a little crack in it so it wouldn't click together. I reached out to customer service and was immediately sent an apology and a replacement.Great customer service. The hat is lightweight and packable. Great for traveling!

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

This hat is absolutely beautiful

This hat is absolutely beautiful! I’m so glad I paid for the shipping to receive it, it looks great on and accommodates a ponytail in the back of the hat. It is light weight and does the job of keeping the sun off your face. Highly recommend!

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

This is a great hat

This is a great hat. Lots of brim coverage, great fit. Ideal for travelling as it comes flat. Ordered mine and it arrived in a few days. Will definitely be getting another

September 8, 2024
Unprompted review
Rated 5 out of 5 stars

These hats are amazing

These hats are amazing, I have now purchased 8 of these hats for family members, colors are awesome and having the chin strap makes them easy to keep on if it gets a little windy, for those family members that have longer hair the hole for pony tails are a welcome bonus, I would say, "What are you waiting for?" go ahead and get yourself one ( or two) you won't be dissapointed

September 6, 2024
Unprompted review
Rated 4 out of 5 stars

Hats are good. Skip the mystery bundle.

Ordered the hats during the just pay shipping promo.
Have a bit of delay in shipping but customer service was really good in replying with my emails.
Hats are good and comfortable as well. I got 5, 1 to keep for myself and the rest as gifts.
I don't recommend getting the mystery bundle. It's supposed to be worth $40 that went down to $16. I got a hair plastic clip and arm sleeves protector. Which you can easily get cheaper in any dollar store.
Send a query to customer service and they mentioned that's what really the bundle is and sometimes you get lucky and will received more.
So, highly suggest skip it and just get the hats.

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great Hat

I love this hat! I can’t wait to wear it later in Sept when I go on a 12 hr deep sea fishing trip with my husband and two of our friends. I’m sure this will come in handy keeping the sun off me!

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Really great! :)

I paid only postage for the hat, it arrived pretty quickly, and it is exactly as described. Comfortable and great sun shade, very pleased, thanks!

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

Exactly as expected :D

I ordered a hat and a free mystery pack. I got my hat and it was perfect. It rained, so I got to try it in its element, too, and I was dry! I got two mystery items, a plastic hair thingy and a couple of sun protection sleeves (that I had seen someone testing online a couple of weeks ago, and I was thinking about buying them, but no need now). All in all a very positive experience.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Paid only postage for a great hat

I paid only postage for the hat on a recent promotion and it is exactly as discribed. It took a few weeks to get here but it was worth the wait. I love the ponytail feature. The hat is light and has ventilation mesh on the sides, which is perfect for the hot and humid climate we experience in Queensland, Australia. I highly recommend this hat.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Question regarding purchase

I had a question so I emailed Goodyouco which replied promptly with a polite and positive response. I bought 2 hats which I truly love to one for my friend which he wears as he gardens in hot weather. Great for hot conditions.

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Love this hat

Love this hat, it suits me - knowing that Im being protected from uv rays & especially like the pony tail hole & it was free😊. There was an offer, I only paid for postage

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

It's not a scam

It's not a scam!
I absolutely love these hats. Easy to wear, great range of colours and most importantly gives the protection it says it will.
I have lupus so avoid exposure to the sun and wear one of these most of the year.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered 3 hats and 2 shrugs

I ordered 3 hats and 2 shrugs. I love my hats and I wear one of them every day in the Florida sun. The shrugs unfortunately got lost in shipment. When I reached out to customer support I heard back the same day. I received my refund with no problems at all. I would order from GoodYou again.

August 6, 2024
Unprompted review
Rated 1 out of 5 stars

ITS A SCAM

Note to self if it looks too good to be true it is....
Ordered the postage only hat on the 1st August, money left my account the same day.
I week later no updates re dispatch so contacted them asking when it would be dispatched, as needed it for holiday so if not soon would be too late so would need to cancel.
Advised can not cancel as need to do within 24 hours..terms and conditions... but still no news as to dispatch time.
Asked again for refund and cancellation several times but nothing.
Can only assume its a scam.

August 12, 2024
Unprompted review

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