Goose Insurance Services Reviews 5

Terrible service. They’re not trustworthy. Don’t deal with them

We booked a trip for my family before Christmas. My wife came down with a first time illness and we had to cancel the trip. Goose denied the coverage for trip cancellation insurance for some bogus reason. Wound up losing the 8000 grand. Terrible company and never use there services again.

I purchased a medical policy for travel outside of the USA. Goose told me the policy was excellent as it covered up to 1 million in medical expenses and no deductible. I was taking a two week trip to Thailand. I had a great time till the last two days of my trip. I ended up in the ER with an obstructive kidney stone. It required action as it was too large to pass and my kidney was enlarged. Goose has provided NO help with my claims for this event. I was told they would help and they have done nothing. I hope that they will not disappoint me in this matter. If they do provide the help I need to get my claim processed I will revisit my rating. As of now, their customer support is not good.

Great experience with this company. All is an app on your phone!

Good customer service in procuring COVID travel insurance from Canada. I would rate higher, but on my 2nd call to them I had to leave a VM, which doesn't leave a good feeling of customer support. After chatting a bit via IM they called me back, and answered all of my questions. They also provided clear policy language so you know what you are getting - just make sure you get the right policy language for the type of insurance you are interested in.