Jessica was very helpful, giving some advice to my daughter and pointing out the DoE sign up discount.
Company replied
Tower House Shopping Centre, IM1 2HE Douglas, Douglas, IM
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Jessica was very helpful, giving some advice to my daughter and pointing out the DoE sign up discount.
Company replied
Initially we were not given any assistance and waited whilst a female assistant was helping another customer. After 10 minutes or so my husband sought another assistant who located the other walking s... See more
Company replied
I cannot praise the young woman Hanna who helped me today her knowledge about my purchase was brilliant as I brought it back because I thought it was faulty she explained to me where I had gone wrong... See more
Company replied
very good store,the staff are very kind and helpful when it comes to equipment,would 100% recommend it to anyone looking for anything out doors even if it's just a jumper to somthing like a rucksack.... See more
Company replied
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Written by the company

Tower House Shopping Centre, IM1 2HE, Douglas, Douglas, Isle of Man
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Jessica was very helpful, giving some advice to my daughter and pointing out the DoE sign up discount.

Reply from GO Outdoors - Isle of Man (Express)
Great friendly staff. Very helpful a pleasure to go Into the store

Reply from GO Outdoors - Isle of Man (Express)
Shane was very courteous and friendly. He provided excellent service despite being very busy with other customers as well, at the same time ! I felt that nothing was a problem

Reply from GO Outdoors - Isle of Man (Express)
I cannot praise the young woman Hanna who helped me today her knowledge about my purchase was brilliant as I brought it back because I thought it was faulty she explained to me where I had gone wrong without being condescending at all. She showed me what to do in the future and how to make my life easier when putting up and taking down my tent even down to how I fold it when wanting to pack it away again a big golden 5 stars to this young woman thank you again Hanna you were amazing. I will definitely be back for future purchases

Reply from GO Outdoors - Isle of Man (Express)
Spoke to Ness on the phone about reserving 2 tents. No problem at all. Went in to pay and Ness and Luke were most helpful. Luke helped me to the car with the tents as they were big ones. Appreciate the customer service.

Reply from GO Outdoors - Isle of Man (Express)
In advance of an outdoor adventure, I took my daughter in to get some essentials. Jess could not have been more helpful. A great shop.

Reply from GO Outdoors - Isle of Man (Express)
Shane was very helpful and was able to find us exactly what was needed! He provided excellent customer service and the lady on the desk was also lovely. - Douglas Rugby Club

Reply from GO Outdoors - Isle of Man (Express)
Don't usually shop in Go Outdoors, but the friendly and helpful team (Ness & Hanna) at the Tower House branch were great. Top up selling too!

Reply from GO Outdoors - Isle of Man (Express)
We bought 2 pairs of walking shoes.
Hanna cheerfully provided us with help, advice and impressed with her knowledge of the products.

Reply from GO Outdoors - Isle of Man (Express)
Shane & Ness couldn’t have been more helpful with my return, very easy process and positive attitudes made the whole thing a breeze

Reply from GO Outdoors - Isle of Man (Express)
Super helpful staff when I went in today after a bad experience online and order being cancelled. Couldn’t ask anymore when I went into store. I was well looked after by Shane and will go into the store in future.

Reply from GO Outdoors - Isle of Man (Express)
Shane was fantastic when we visited the shop a few weeks ago, very helpful, excellent knowledge of products, fabulous customer service - he is a credit to the company.
Products are good quality and very affordable and comfortable…. Thank you

Reply from GO Outdoors - Isle of Man (Express)
Horrible weather, me and my mum went in to get kitted out and were served by Hanna and Jess who were amazing, so friendly and helpful and brilliant with our two dogs!!!! Would recommend and will definitely be shopping there again!!!!! Thank you ladies!!!

Reply from GO Outdoors - Isle of Man (Express)
Huge thanks to Shane in the Douglas IOM shop. He could not have been more friendly or helpful.

Reply from GO Outdoors - Isle of Man (Express)
Brendan was very helpful and patient while I tried lightweight hiking boots 🥾
Glad I was successful

Reply from GO Outdoors - Isle of Man (Express)
Staff, although busy with a large delivery and stock check they still made our visit to store a pleasant one.

Reply from GO Outdoors - Isle of Man (Express)
Jessica was most helpful fetching different sizes and styles of walking shoes for both of my children. Very patient with us! We got there in the end :). Polite, calm and pleasant throughout.

Reply from GO Outdoors - Isle of Man (Express)
Brandon made my shoe shopping trip a delight. He showed lots of interest in to what I was looking for and why. He was very helpful and full of good ideas and understanding the situation. Thanks for your help.

Reply from GO Outdoors - Isle of Man (Express)
The worker (Jess) was really helpful and went out of her way to get us what we needed and always had a smile on her face

Reply from GO Outdoors - Isle of Man (Express)
I couldn’t be happier with the customer service I received. First time visiting the Isle of Man and the team are most accommodating and are always on hand to help! Special mention to Hanna she has great knowledge and she took the time to help me pick and decide on a cost after my waterproof coat of 5 years finally gave up! She was extremely helpful!! Thank you Hanna and the rest of the team I’ll look forward to my next visit. Extract marks for sharing the same name sorry Thank you!

Reply from GO Outdoors - Isle of Man (Express)
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