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Review summary

Created with AI, based on recent reviews

Considering 598 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent stitching, genuine-feeling materials, and overall appearance of the items. Many people are also very satisfied with the customer service, highlighting their responsiveness, helpfulness, and willingness to resolve issues. The ordering process is generally smooth, and many consumers express happiness with their purchases, often becoming repeat customers. However, some people were dissatisfied with the delivery service, experiencing issues such as lost packages, incorrect zip codes, and delays. A few other people also felt that the product quality was not always up to par, mentioning issues like crooked logos, misaligned prints, and incorrect colors. There were also occasional reports of customer service being unresponsive or unhelpful when trying to resolve specific problems.

What people talk about most

Product

People report positive experiences with product, often praising the high quality, stylish design, and... See more

Quality

Consumers generally express satisfaction with the quality of products, highlighting the craftsmanship,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the outstanding and amazing... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction, with some... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping times, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought a black Louis Vuitton bag on Gorchic. When the bag arrived, it was the wrong size. It took a bit of back and forth, but Gorchic did right by me and sent the right bag to me. Very happy to hav... See more

Company replied

Rated 5 out of 5 stars

I’ve recently ordered two separate times from this company (1 black LV Speedy soft 30& a LV OG color Speedy 40) , both bags look great, my Speedy 40 does have one of the teeth on the zipper a little b... See more

Company replied

Rated 5 out of 5 stars

Just received my Saint Lauren lemon hobo bag.. top quality stitching is wonderful, hardware looks real and material feels genuine.. shipping was fast. Overall bad is gorgeous. Can’t wait to use the fi... See more

Rated 5 out of 5 stars

I’ve placed a couple orders with them and have been extremely satisfied every time. The last one in particular, it turned out what I purchased was no longer in inventory. They quickly reached out and... See more


Company details

  1. Fashion Accessories Store
  2. Bag Shop
  3. Shoe Store

Written by the company

Gorchic - Your expert guide to the most authentic-looking bag. At Gorchic, we don’t just sell bags — we curate against the authentic. Every style we offer is benchmarked against the authentic designer version: the silhouette, the stitching, the leather feel, the hardware, even the smell. If it doesn’t measure up, it doesn’t make the cut. That’s how we help you skip the bad knockoffs — and find the one that actually looks right.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Gothic has a lot to offer for bags

Gothic has a lot to offer for bags. I was surprised. I ended up buying 7-10 bags with them. I can’t wait to get them in. I hope my shoes fit though because they won’t allow returns. I’ll be super bummed if they don’t. I do wish Gorchic offered more sunglasses styles for ladies!! (That would be awesome & I would love it). I will give an update as soon as I receive all my items!! 🥰

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great communication

So far the communication has been clear and extremely timely. I appreciate the photos and videos and products. Looking forward to more.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

So far I have been pleased with the…

So far I have been pleased with the results of the ordering process. I had concerns about being scammed but have seen excellent reviews on TikTok about others receiving their products and it being satisfied with the quality of the product. I haven’t received the product yet but eagerly look forward to receiving it in a timely manner and giving out another positive feedback review along with pictures!!

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great shopping experience all around

Very responsive and highly professional. They put customer satisfaction as a priority so when you feel valued, you just wanna shop with them! It’s a bonus that they’ve got great quality products.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Quality

I’ve ordered from Gorchic twice now, and everything I’ve received has been absolutely amazing. The quality of their bags is genuinely top-tier—sturdy, beautifully made, and exactly as described. Each order arrived well-packaged and in perfect condition, which really shows how much care they put into their products.

Highly recommend Gorchic if you’re looking for quality bags that are both fashionable and durable!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service is Awesome and Qualilty

I had made a purchase back in April and loved it and decided purchase more. Gorchic is the place to go for handbags. Their customer service is awesome. They answer to your questions very promptly and I would recommend them at all time.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and support

Excellent customer service and support. They were able to answer my question and provide a reasonable solution in a timely manner. Bag quality is great also, will be back again to purchase!

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Love this company!

The customer service is EXCELLENT! They are quick to respond, very kind and very helpful. Their merchandise is absolutely beautiful! We'll made and packaged well! I have purchased several things ( bags, jewelry, scarf), and have been more than pleased! Thank you Gorchic!

December 4, 2025
Unprompted review

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