GoSingles Reviews 197

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers had a great experience with this company. Customers consistently praise their holidays, highlighting the enjoyable experiences and the quality of the trips. The staff frequently receives commendations for being helpful, attentive, and knowledgeable, contributing significantly to positive experiences. Many people also appreciate the excellent locations and the overall quality of the services provided. However, some people were dissatisfied with certain aspects of the service. Issues mentioned include unclear information about the number of participants on a trip, leading to unexpected group sizes. Some reviewers also experienced problems with airport transfers, accommodation standards, and the quality of food. There were also instances where the communication from the company or its representatives was perceived as unhelpful or unprofessional.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, often describing them as "fabulous" and... See more

Staff

Clients share positive opinions on staff. Many reviewers praise the staff for being helpful, friendly, and... See more

Location

Customers generally had positive experiences with location. Many reviewers found locations easy to find and... See more

Quality

People report positive experiences with quality. Many customers found the cruise itself fantastic, with... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise excellent customer service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had a fantastic week with like-minded people. The boat had all we needed although it was very hot at night. The crew couldn’t have been more helpful and the food was amazing (and I’m a vegetarian). I... See more

Company replied

Rated 4 out of 5 stars

I had a wonderful experience with Go Singles going to Turkey. I had a really good experience booking it (with a lovely lady called Beth). The pick-up in Turkey was great, clearly signposted and no str... See more

Rated 4 out of 5 stars

Had a great time in this family run hotel. The staff couldn't have been more attentive. H and Sunat really made the holiday with the way they dealt with service and any questions we had. The food... See more

Rated 4 out of 5 stars

Go Singles Rhodes Holiday from EastMidlands Airport (EMA) 24th Sept 2025. Not a caring, helpful or Cummunicative company. - Supposed to be a Group Holiday, had a shock on arrival just... See more

Company replied


Company details

  1. Tour Operator

Written by the company

Holidays designed exclusively for solo travellers aged 30s, 40s, and 50-plus, our singles holidays offer the perfect opportunity to connect with like-minded individuals in a secure group setting, all while saving you money on single supplements.


Contact info

4.1

Great

TrustScore 4 out of 5

197 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 2 out of 5 stars

Disappointing and potentially lonely for a group tour!Recently returned from a Tuscany trip…

Recently returned from a Tuscany trip with this company. It was disappointing from the start as there were only 3 of us signed up for the so called "group" trip and then one actually left after the first breakfast! So, we quickly became 2.
The 3 days which were part of the trip, were quite well handled by a local guide on the whole but the other 3 days, when we had "optional" trips, were another story. I had imagined that we would be offered a choice of either another trip or to stay around the local area that day, However, this was not their meaning of optional - we were in effect abandoned to our own devices and forced to navigate the trains/ferry systems on our own if we wanted to explore Tuscany, as the local guide was working for a different company on those days. Luckily the other person and I got along , so we managed to navigate the problems fairly well - but not everyone would have been happy to do this.
We had also been told of a hotel change a week before our departure date. It was from a modern, smaller hotel to a much larger older style one. Once we got used to it, the hotel was fine- if a little tired and in need of rejuvenation. However, I had looked up the initial hotel online and had been looking forward to spending one of my optional days lounging around the open area by the pool - not really possible at the older place as there were numerous trees, so lots of shade and mosquitoes!
The driver who picked us up from the airport also drove us on the middle day to Siena. A glorious place - but I was stressed out on our return as the drivers eyes were frequently shutting and I was nervous that we might be involved in an accident.
On our return to the UK, I contacted the company to express my concerns over the hotel, number of participants on the tour, age of our driver and so on.
I received a response which included an offer of a 50 pound voucher to be used against any future trip with GoSingles- I'm afraid to say I will not be using that offer both because its derisory and I have no intention of spending any more with this company when there are other, better ones available!

October 15, 2025
Unprompted review
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Reply from GoSingles

Thank you for sharing your feedback. We’re sorry to hear that parts of your Tuscany holiday did not meet your expectations.

GoSingles holidays are social group holidays, not dating or matchmaking services; group dynamics, ages and participation in excursions can never be guaranteed.

The itinerary clearly distinguishes between guided excursions and optional/free days. Optional days are unescorted by design, allowing guests to relax locally or explore independently. We appreciate that this style of travel may not suit everyone.

The hotel change was communicated prior to departure, and the alternative hotel met the same local rating and contracted standards, albeit with a more traditional style.


We regret that this trip did not align with your expectations and thank you for taking the time to provide feedback.

Kind regards,

GoSingles Customer Relations Team

Rated 5 out of 5 stars

Just got back from my singles holiday…

Just got back from my singles holiday in Crete with GoSingles, staying at the Despo Hotel – and what a week! The hotel was lovely, friendly staff, and great food with plenty of variety. Everything was so well organised, from airport transfers to group dinners and fun evenings out. The atmosphere was relaxed, and everyone clicked from day one – no one ever felt alone. We explored beautiful villages, beaches, and local tavernas, and laughed nonstop along the way. Plus, it worked out around £250 cheaper than similar singles holidays I’d seen elsewhere. Great value, great people, and an unforgettable trip!

October 8, 2025
Unprompted review
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Reply from GoSingles

Thank you for taking the time to share your 5-star experience!
We’re so pleased you enjoyed your holiday with GoSingles. Your feedback inspires us to keep creating unforgettable journeys for solo travellers. 🌍

Rated 4 out of 5 stars

Go Singles Rhodes Holiday from…

Go Singles Rhodes Holiday from EastMidlands Airport (EMA) 24th Sept 2025.
Not a caring, helpful or Cummunicative company.
- Supposed to be a Group Holiday, had a shock on arrival just to see three of us on the trip. In my opinion it should have been cancelled but Go Singles said they booked trips also on a single basis, so it was ok to go ahead. I am on my own enough...I wanted company, say 10 people at least and as in other companys holidays.
- Go Singles emailed me the price of flying from East Midlands, £264 extra and without showing a credit for not flying from Gatwick. Didnt even talk to me about it until it was too late to cancel. I regularly pay much less for flights from EMA.
- The flight out was around midnight and the return flight was 2am in the morning when on going connections were very limited. These are too late. Other daytime flights were available.
- On the last day had to give up room at 11am and until the late evening flight I was without accommodation for 10 hours. Too much.
If I had known about the number on trip, the high extra flight costs and flight times and service quality, I would never have gone on the holiday with GoSingles.
I have the impressionthat GoSingles have insufficient bookings for trips but go ahead anyway, and need the money.
This is not a company who cares for their clients.

Re GoSingles reply below, its a shame that GoSingles have reverted to giving an untruthful reply and spin to some of my experience.
I was never notified in advance regardimg group size. I believe this was held back from me.
No options were offered regarding alternative flight times and costs. After paying I was told four days layer they had selected my flights and when I told them they were totally inconvenient, they said it was too late to amend them. I was never offered any other flights at all.
An option for a dayroom was never mentioned.
My advice, if you have to go with GoSingles , when booking a GoSingles holiday is to be very aware and make sure costs , group numbers flight details etc are known before payment and get a quote.
Andrew 15/10/25.

September 24, 2025
Unprompted review
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Reply from GoSingles

Dear Andrew,

We’re truly sorry to hear that your experience didn’t meet your expectations, and thank you for sharing your feedback.

Unfortunately, this particular departure had a few late cancellations, which reduced the final group size. You were notified in advance, and although smaller than usual, the trip continued with the same itinerary and support as promised.

Regarding flights, our team offered several options from East Midlands. You chose the late-night service as the daytime alternative carried a higher supplement, which you preferred not to pay. The fare difference simply reflected the airline’s pricing at the time of booking.

We understand that late departures and standard 12 PM hotel check-outs can be inconvenient. A day room could have been arranged on request, subject to availability.

We’re genuinely sorry the trip didn’t live up to your expectations, but please be assured we do care about our guests and take all feedback seriously to improve future experiences.

Rated 5 out of 5 stars

Italy with GoSingles was all about the…

Italy with GoSingles was all about the people as much as the places! Tuscany’s rolling hills, Florence’s art and piazzas breathtaking, but sharing it all with a fun group made it unforgettable. The dinners, laughs over wine, and late-night chats were the highlight. I loved how easy it was to connect, no awkward moments, just instant friends. And honestly, the trip cost way less than I expected compared to others. Social, scenic, and such great value, perfect mix!

August 23, 2025
Unprompted review
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Reply from GoSingles

Thank you so much for your 5-star review! 🌟
We’re thrilled you had a great time travelling with GoSingles — it means a lot to our whole team. Can’t wait to welcome you back on another adventure soon! ✈️💛

Rated 5 out of 5 stars

Travelling to Sri Lanka with GoSingles…

Travelling to Sri Lanka with GoSingles was such an incredible experience. The trip was perfectly organised, and our rep went above and beyond to make sure everyone felt included and at ease. From exploring the ancient sites in Sigiriya and Kandy to the breathtaking train ride through the tea plantations and the stunning beaches near Galle, every moment was memorable. The group bonded so well, and I came home with new friends and amazing memories. Truly a holiday I’ll never forget, and big thank you to GoSingles for making it possible 😊

August 15, 2025
Unprompted review
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Reply from GoSingles

Thanks for the glowing review! We’re so happy you loved your GoSingles experience — see you on your next getaway! 🌍💛

Rated 5 out of 5 stars

Great fun and lovely people

It was very well organised. I had a few issues on the run up to my trip and the team were really good at communicating and being flexible with me.

The Gulet was a very relaxing and lovely experience. Plenty of food and the staff were great. Stopped in some lovely bays and places.

Hotel was lovely and peaceful. Again staff were lovely. It’s in a good location with easy access to shops and bars.

I would recommend both the Gulet trip and Hotel Olympos

September 1, 2025
Unprompted review
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Reply from GoSingles

Thanks for the glowing review! We’re so happy you loved your GoSingles experience — see you on your next getaway! 🌍💛

Rated 5 out of 5 stars

Just got back from my singles holiday…

Just got back from my singles holiday to Vietnam with GoSingles and honestly, it was brilliant! The trip was super well organised from start to finish, and our rep was always around, making everything smooth and stress-free. We explored so much, from buzzing Hanoi to charming Ho Chi Minh and finishing in lively Saigon, every stop felt special. What stood out for me was how affordable it was compared to other companies I looked at, without cutting corners on quality. Great value, great company, and a fab way to see Vietnam without feeling alone. Highly recommend!

September 5, 2025
Unprompted review
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Reply from GoSingles

Thank you for taking the time to share your 5-star experience!
We’re so pleased you enjoyed your holiday with GoSingles. Your feedback inspires us to keep creating unforgettable journeys for solo travellers. 🌍

Rated 5 out of 5 stars

As always

As always, wonderful food, full relaxation, lovely swimming, and good company.

August 19, 2025
Unprompted review
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Reply from GoSingles

Thank you so much for your 5-star review! 🌟
We’re thrilled you had a great time travelling with GoSingles — it means a lot to our whole team. Can’t wait to welcome you back on another adventure soon! ✈️💛

Rated 1 out of 5 stars

Response to GoSingles reply to review


Update 13/10/25 I am formally discounting GoSingles latest response on this site posted 3 days ago. I am fully aware of Trust Pilot regulations - I have categorically NOT re-posted my review so have no idea what GoSingles are referring to. My post below was submitted just the once and was approved, after scrutiny, by the Trust Pilot Content Integrity team. It represented my FINAL response to GoSingles and offered them a final opportunity to acknowledge their failings at the time. They didn’t. I stand by all elements of my review and have nothing further to add or to respond to.

It is noted that GoSingles have replied so quickly to my review having completely ignored the formal letter of complaint I sent to them [via email and Recorded delivery post] on 31st July 2025 which set out to them a 14 day period Right to Reply.
• There were no pre-existing conditions that I needed to share with GoSingles at the time of booking. The health scare I experienced was something I had never had before.
• I have to refute the claims made that ‘All concerns raised were addressed promptly by email’. As you are fully aware the communication with yourselves via email only happened when I contacted YOU, on 11th July. At that time the Rep had not even informed you about the incident. Yes, you did reply to that email explaining to me that as a matter of goodwill you had repatriated me to the hotel rather than the usual protocol of ‘if a passenger is unable to continue with their holiday, would be for them to return to the UK at their own expense’ for which I was grateful BUT you completely ignored the fact that the Rep hadn’t told you about it, seemingly accepting, as an organisation, that poor level of Duty of Care.
• Yes, the Captain and his wife’ did ‘personally accompanied’ me in the taxi. They actually disembarked at Fethiye, a 20-minute drive before the hotel but would like to note that I paid 100% of the taxi fare from the boat embarkation to the hotel.
• With regards to ‘you were allowed to check out without settling [my] bar bill’. At the time of disembarkation, it was not, understandably, at the forefront of my mind. I consider this an irrelevant slur on my character which infers that the bar bill wasn’t paid – It WAS. I handed cash over to the Rep a few days later [with a member of the GoSingles there to witness this handover]. I assume this was handed over to the Captain in due course.
• I have no recollection of the Rep offering to take me to the hospital but I accept that this doesn’t mean she didn’t – I was distressed and frightened so I may not have even registered that offer.
• I did thank the hotel staff for the attention they were able to offer, my complaint referred wholly the Rep and with the GoSingles organisation with how they handled matters.
• With regards to my comments about the GoSingles Rep being of a ‘personal in nature and verge on defamation’ I made an informed decision NOT to name her in my review as my complaint is with the company and, it is their responsibility to recruit and quality assure their Representatives. I am aware that GoSingles flagged my Trust Pilot Review for containing defamatory content, However, the Trustpilot Content Integrity Team contacted me on 27/08/25 to advise that they had ‘assessed the content flagged by the business, and determined that it’s not defamatory’.
• At no point have I suggested in my review that GoSingles aren’t ATOL protected. I simply drew attention to the observation that they are not members of ABTA [Association of British Travel Agents]. The ABTA website explains that it ‘requires members sign up to a code of conduct and commit to agreed service standards, accurate advertising and fair trading’. It therefore is not available to assist in matters relating to my [and others] experience with GoSingles
• In response to the GoSingles statement ‘ if you have been consistently satisfied with other companies, it raises of why you chose to try us – unless this review forms part of a competitors led campaign’ ironically, I find that, in itself, accusatory, ill informed and, to reference their words, ‘verging on defamatory’! I chose to try GoSingles as they offered a something different with regards to the Turkish Gilet. I also chose them as the dates fitted in with those in my annual leave allocation. I write as just a traveller – I have absolutely no affinity or involvement with GoSingles competitors.

July 20, 2025
Unprompted review
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Reply from GoSingles

Dear Jan,

Your latest post simply repeats the same allegations already addressed in our original response. This repeated submission is not in line with Trustpilot’s review guidelines.

Our previous reply was based on verified facts and first-hand reports from our team and fellow guests. Several travellers from the same holiday have since shared 5-star reviews, praising both the holiday and our representative. This strongly indicates that your experience and comments are of a personal nature rather than a fair reflection of the holiday itself.

We respect your right to share feedback, but we believe the vast majority of readers will recognise this as an isolated, subjective account. For that reason, we consider the matter closed and will not engage further in public correspondence.

Rated 5 out of 5 stars

Great times

Very nice group of people we all got well and had a great time , I love to do it again, just mooring each day and swimming, then later on mooring up in evening meal and have a last swim of the day , then sitting down and playing cards , and a drink or two , great time was had by all

September 1, 2025
Unprompted review
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Reply from GoSingles

Thank you so much for your lovely feedback! 🌟 We’re so glad you enjoyed the group, the swims, the evenings, and all the fun moments. Great memories all round! 🥂

Rated 5 out of 5 stars

A fabulous experience meeting new…

A fabulous experience meeting new people from all walks of life. Sailing week was brilliant, with a first class captain and crew. Food and service was outstanding.

August 18, 2025
Unprompted review
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Reply from GoSingles

Thank you for your wonderful 5-star review! We’re delighted you enjoyed the holiday, the great company, and the outstanding service from our staff. We hope to welcome you on another holiday soon!

Rated 5 out of 5 stars

Fun, laughter, exploring new places and making new friends

I've just got home from my cruise along the Croatia coast, islands and Montenegro and absolutely loved it. Last year I did my first Go Singles holiday and just having other people on the same trip gave me the courage to actually travel on my own later. Being in a group you can decide to do excursions etc together or join up with one or two to explore together or even just spend a few hours on your own.
This year my cruise had a small, fun group and we all got on so well even though we were from totally different backgrounds - it just worked and we had a lot of laughs. I hope to continue having a Go Singles holiday to a different destination each year, not only to explore new places but also to make new friends. Just jump in and book it and you'll have a brilliant time

August 14, 2025
Unprompted review
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Reply from GoSingles

Thank you so much for sharing your lovely feedback! 🌟 We’re thrilled to hear how much you enjoyed your Croatia & Montenegro cruise – it sounds like the perfect mix of fun, laughter, exploring, and friendship.

It makes us so happy to know that your first GoSingles trip gave you the confidence to travel solo, and even more so that you’ve come back again this year and had such a brilliant time with your group. That’s exactly what we’re all about – giving you the freedom to explore while always having great company when you want it.

We can’t wait to welcome you on another GoSingles adventure soon – here’s to many more amazing holidays and new friendships ahead! 🥂✈️

Rated 4 out of 5 stars

Gulet Cruise - Turkey

Had a fantastic week with like-minded people. The boat had all we needed although it was very hot at night. The crew couldn’t have been more helpful and the food was amazing (and I’m a vegetarian). I ended up paying for a private transfer on the last day as I didn’t feel the one that was included gave me enough time at the airport.

August 4, 2025
Unprompted review
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Reply from GoSingles

Thank you so much for your kind words!
We’re delighted to hear you had such a fantastic week with us and enjoyed the company of like-minded travellers. It’s wonderful to know the crew looked after you so well and that the food, including the vegetarian options, exceeded your expectations.

We appreciate your feedback about the transfer timings, and we’ll review this with our team to ensure smoother arrangements in the future.

We hope to welcome you back on another GoSingles adventure very soon!

Rated 5 out of 5 stars

Met the love of my life!

2 years ago today, I met the love of my life in Turkey. Certainly didn’t plan/expect/want this from a holiday; I just wanted to enjoy the sunshine in a new place! But oh my god, miracles happen, and thanks to Go Singles, I am the luckiest, happiest girl that ever did live.

The holiday itself was great. The leader (Jennie) was welcoming, friendly and helpful. She was easy to talk to and provided good company during evening meals. We were a mixed group: I was the youngest at 29, with men and women in their 40s-60s, and my new 85 year old pal joined us most evenings for post dinner fun in the town!

The location of the hotel (Olympos) was brilliant - a short walk and you were in the heart of the town’s nightlife! The beach was a short taxi ride away (or a little longer if you went over to the Blue Lagoon beaches).

The activities offered to us ranged from a Hammam (Turkish bath), to boat trips, quad biking, scuba diving, paragliding - the lot!

The hotel was basic, but clean and the staff were fantastic. I still remember their names and how much fun and helpful they were. The food served for evening meals was good. (I’m quite picky, so didn’t like all of it, but I never went hungry, and what I did like, was delicious!)

Thank you Go Singles for a wonderful holiday filled with memories to last a lifetime! I don’t know if there’s ever been any love stories from one of your holidays before, but me and my partner are forever grateful to you (and to the universe) for somehow bringing us together.

(I realised after I’d written the post that I couldn’t select 2023, so it says 2024)

August 1, 2024
Unprompted review
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Reply from GoSingles

Wow – what a beautiful story! 💕 Thank you so much for sharing your journey with us. We’re over the moon to hear that your GoSingles holiday in Turkey not only gave you sunshine, fun, and new friendships but also led you to the love of your life – that’s truly magical. ✨

We’re thrilled Jennie and the Olympos Hotel team made your stay so memorable, and it’s wonderful to know you still carry such fond memories of the people, activities, and experiences. Stories like yours remind us why we do what we do – creating spaces for solo travellers to connect, explore, and sometimes even find something completely unexpected.

Here’s to many more happy years together. ❤️😊

Rated 4 out of 5 stars

A wonderful experience 1st experience!

I had a wonderful experience with Go Singles going to Turkey. I had a really good experience booking it (with a lovely lady called Beth). The pick-up in Turkey was great, clearly signposted and no stress. We had a wonderful rep called Jane who really went above and beyond to take care of us! She was really helpful and knowledgeable about the area. The hotel was basic, but lovely, clean and the pool and restaurant area was lovely. Just a small family owned place which was perfect. It would be nice if Go Singles could be more clear about how many people are booked in on each holiday, just in case you are not keen on being there totally on your own. It's a wonderful company and it all seemed well organised. Really happy with my vacation and I would definitely use them again 😄

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Tenerife was a winner

Tenerife was a winner – sunshine, fab hotel, great group and loads of laughs. Brilliant value for what I paid – excursions, meals, and a proper solo holiday vibe. Already eyeing up the next deal!”

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great holiday with like minded people

Great holiday with like minded people. All travel arrangements went through smoothly with no problems.
Loved the first week travelling around the coastline on the Gulet. Friendly crew looked after us very well and the food was great. Second week at the hotel Olympus was also very good with excellent staff and catering.

June 9, 2025
Unprompted review
Rated 4 out of 5 stars

A great holiay

Had a great time in this family run hotel. The staff couldn't have been more attentive. H and Sunat really made the holiday with the way they dealt with service and any questions we had. The food was tasty and excellent freshly prepared eggs at breakfast, along with a good array of meats, cheese and pastry. A really nice group of people; there were about 17 of us. We had such a laugh. The rooms are clean but could really do with a bit of tlc. Well situated for shops and easy to bet to both Olu Deniz and Fethiye.

For some reason, GoSingles didn't give us the opportunity to check in online with Ryan Air and we had to print boarding passes. This caused a lot of problems at the airports, as the sensors struggled to read the bar code.

May 19, 2025
Unprompted review

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