one unit delivered broken. waiting for replacement. poor communication. broken unit was returned a week ago and delivery was confirmed. still no response. shame, I have been a loyal patron since inception with 8 products. worst time ever with go-sun.
Reply from GoSun
Thank you for your long-time support, and we’re very sorry for the frustration caused. We can confirm that your replacement unit has already been sent, and the details were emailed to you — please check your inbox or spam folder.
We appreciate your patience, and once everything is resolved, we’d be grateful if you considered updating your review.
