UPDATE: I called customer service back and spoke to a different rep. She was so understanding and helpful. She was able to escalate my request and within 20 minutes I received an email showing the t... See more
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See what reviewers are saying
Was contacted by a sales representative shortly after filling in the contact form on their website. We had a good discussion and agreed on a couple follow-up actions for them, including for example s... See more
The amount of spam mail received is incredible. They do not seem to do any screening whatsoever. It has gotten so bad I now automatically delete any mail coming from them whether it's legitimate... See more
I've been trying to reach someone for 8 days to ADD services - spend more $$ and can't get a response, if that tells you anything. Just trying to find an email took 1+ hour. Their live chat was super... See more
Company details
Information provided by various external sources
Reliable, easy, effective web conferencing and online meetings. Work with anyone, anywhere.
Contact info
United States
- www.gotomeeting.com
1.7
Bad
36 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scumbag of a company
Scumbag of a company. They have been for years. Will repeat bill you when you are not aware of it and good luck trying to get your money back. They also make it very hard for you to cancel, forcing you through loops. BEWARE!!
March 1, 2021
Unprompted review
solid sales platform
I think this is a really solid online video platform that really fails to deliver good quality picture and sound. i cant complain after using it for 3 years. it may not be the cheapest, but if you are in sales, then reliability is the key.
December 1, 2020
Unprompted review
I cannot recommend LogMeIn products.
I cannot recommend LogMeIn products.
- not innovative enough - copying other solutions and competitors
- bad quality and performance issues
You will have issues with all their products. (GoToMeeting, GoToWebinar, GoToTraining, LastPass, Central...)
October 31, 2020
Unprompted review
Terrible - look elsewhere
I've been trying to reach someone for 8 days to ADD services - spend more $$ and can't get a response, if that tells you anything. Just trying to find an email took 1+ hour. Their live chat was super rude and ended it when they found out I was an existing customer. I don't understand why companies stay in business if they don't want to help their customers?! Blows my mind.
July 7, 2020
Unprompted review
Bad sales service
Was contacted by a sales representative shortly after filling in the contact form on their website. We had a good discussion and agreed on a couple follow-up actions for them, including for example sharing the price rates for the extended list of international dial-in numbers.
Never heard of them after that, no response to my follow-up requests. Neither by e-mail, linkedin (the sales rep. had sent me a connection request), or even their contact form... Strange behaviour, would not trust.
May 8, 2020
Unprompted review
Incredible bad service
Incredible bad service, Sales person wanted to sell me a year subscripsion, even after i told him its a one time set up, then he didn't want to talk to me anymore and hung up.
I still havent heard back on my email from him.
0 out of 5 stars if possible.
March 13, 2020
Unprompted review
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