Gourmet Society. I have joined Gourmet Society through Dogs 4 Rescue Lottery which gives me free membership to Gourmet Society which means discounts on restaurants, cinema's etc. I couldn't get my... See more
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Review summary
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Reviews shaping this summary
I had an issue with my card not reactivating although my veterans lottery membership was valid. Once Georgina started handling my case it was dealt with pretty quickly. I had to revert a back to her a... See more
Company replied
When my app stopped working, I reached out to customer support and was assisted by Georgina. From the start, her communication was excellent. She kept me informed every step of the way, provided timel... See more
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It was all about the fantastic Georgina. My problem & queries were complex. This necessitated much interaction with Georgina. Who was superb. Patient kind well informed professional & took the troubl... See more
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Company details
About Gourmet Society
Written by the company
Introducing Gourmet Society.
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Download our app.
Start using your membership straight away by downloading the free Gourmet Society app to discover restaurants, access movie e-codes and more.
Trial for free.Become a Gourmet Society member today with a free 30 day trial.
Contact info
United Kingdom
- help@gourmetsociety.co.uk
- www.gourmetsociety.co.uk
4.8
Excellent
8K reviews
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Reply from Gourmet Society
Thank you, glad the information was helpful and the issue was resolved quickly.
Awesome customer service
Awesome customer service. Kelly helped a lot to solve the problem with patience.
June 26, 2026
Reply from Gourmet Society
Thanks so much for the great feedback. Fantastic to hear Kelly was able to solve the problem and support you with such patience.
Excellent customer service and prompt…
Excellent customer service and prompt response to my query
June 25, 2026
Reply from Gourmet Society
Thank you for your lovely review. We’re really pleased to hear you received excellent customer service and a prompt response to your query.
I dealt with Georgina and Sarah.Both…
I dealt with Georgina and Sarah.Both were very quick to respond and helped to sort out my problem
June 25, 2026
Reply from Gourmet Society
Thank you so much for your kind review. We’re delighted to hear that both Georgina and Sarah were able to respond quickly and help resolve your issue. We’ll be sure to pass your lovely feedback on to them. If you need anything else, we’re always here to help.
Reply from Gourmet Society
Thank you for your review. We’re really pleased to hear that our customer service team was able to sort everything out for you so quickly.
Reply from Gourmet Society
Thanks so much for the review. Delighted to hear we could get things sorted quickly when your card wouldn’t work!
Sarah provided perfect easy to follow…
Sarah provided perfect easy to follow information for me to reactivate my membership. Thank you.
June 24, 2026
Reply from Gourmet Society
Thank you so much for your lovely review. We’re delighted to hear that Sarah was able to provide clear, easy‑to‑follow information to help you reactivate your membership.
First class speedy response and process
June 24, 2026
Reply from Gourmet Society
Thank you for your fantastic feedback. We’re delighted to hear you received a first‑class, speedy response and that the process was smooth for you.
Reply from Gourmet Society
Thank you so much for your lovely feedback. We’re really glad to hear your query was handled promptly and efficiently. If you ever need anything else, we’re always here to help
Prompt reply
Prompt reply. Introduced herself and sorted out my problem with very detailed instructions. Very happy with service.
June 22, 2026
Reply from Gourmet Society
Thank you for your review. We’re really pleased to hear you received a prompt reply, a warm introduction, and clear, detailed instructions to resolve your problem. It’s great to know you’re very happy with the service.
My problem was delt with very quickly…
My problem was delt with very quickly and smoothly Thank you
June 22, 2026
Reply from Gourmet Society
Thank you for your review. We’re really pleased to hear your problem was dealt with quickly and smoothly. We appreciate you taking the time to share your experience.
Reply from Gourmet Society
Thank you for your review. We’re really pleased to hear you received great service and that your email query was resolved straight away. We appreciate you taking the time to share your experience.
I had an issue with my card not allowing reactivation
I had an issue with my card not reactivating although my veterans lottery membership was valid. Once Georgina started handling my case it was dealt with pretty quickly. I had to revert a back to her a couple of times but she quickly responded with a very gracious manner. Everything is now working. Thankyou.
June 18, 2026
Reply from Gourmet Society
Thank you for your thoughtful review.
We’re really pleased to hear that Georgina was able to step in and get everything resolved for you so quickly. It’s great to know her prompt replies and gracious manner made the process easier, even when you needed to go back to her a couple of times.
We’re delighted everything is now working as it should, and we truly appreciate you taking the time to share your experience.
Excellent customer service and a wide range of participating outlets
What made my experience great was Sarah, the customer service advisor. My query was dealt with, by her, efficiently and effectively. The communication was straight forward, polite and professional.
Additionally, the gourmet society plus app is excellent - I had no idea of the range of outlets locally who had signed up to the gourmet society and/or the coffee club and the associated discounts etc. Highly recommended!
June 18, 2026
Reply from Gourmet Society
Thank you for such a fantastic and detailed review. We’re delighted to hear that Sarah provided efficient, effective and professional support throughout your query she’ll be thrilled to know her communication made such a positive impact.
It’s also wonderful to hear how much you’re enjoying the Gourmet Society Plus app. Many members are surprised by just how many local outlets participate in Gourmet Society and Coffee Club, so we’re glad the range of discounts and venues has been a great discovery for you.
We truly appreciate your recommendation and your kind words about both Sarah and the service.
Saving loads
After some initial problems, excellent help and now regular user. Saving loads
June 11, 2026
Reply from Gourmet Society
Thank you for your review. We’re really pleased to hear that after some initial problems, you received excellent help and are now a regular user and saving loads. It’s great to know the service is working well for you.
Reply from Gourmet Society
Thank you for your lovely review. We’re delighted to hear that the lady who assisted you provided outstanding support. Your kind feedback means a great deal, and we’ll be sure to pass your comments on to her.
Excellent response
Excellent response time to my initial request. Very well scripted response. And solution given to my issue with no hassle.
June 17, 2026
Reply from Gourmet Society
Thank you for your excellent review. We’re really pleased to hear that you received a quick response, a clear and well‑crafted explanation, and a hassle‑free solution to your issue. Your feedback means a lot to us and we’re glad we could help.
Extremely helpful response from…
Extremely helpful response from Georgina which meant I could activate my account
June 16, 2026
Reply from Gourmet Society
Thank you for your feedback. We’re delighted to hear that Georgina’s extremely helpful response made it easy for you to activate your account. Your kind comments are truly appreciated and will be shared with her.
Fairly quick response time
June 16, 2026
Reply from Gourmet Society
Thank you for your feedback. We’re glad to hear you received a quick response. If there’s anything we can do to make your next experience a 5‑star one, we’d love to help
Sarah was prompt, efficient and friendly.
Sarah was prompt, efficient, friendly and helped and resolved my questions.
Well done Gourmet and particularly Sarah.
June 16, 2026
Reply from Gourmet Society
Thank you for your wonderful feedback. We’re delighted to hear that Sarah was prompt, efficient and friendly while helping to resolve your questions. We truly appreciate your kind words for both Sarah and the Gourmet team, and we’ll be sure to share your comments with her.
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