Virtuo Reviews 9,482

Cars are always very clean. Almost brand new for most of them. Having the car delivered to my place, with no extra charge, is an absolute banger.

Application is simple, perfectly does the job. Prices are in the range of their competitors do, sometimes a bit cheaper it seems.

Great experience overall. Checkin went smoothly. The app is beautiful and easy to use. The car was brand new and great to ride. A bit pricy but worth it.

From booking to pick up up until car and deposit restitution, Virtuo offers an easy and truly seamless experience. Have been and remain a happy user for years. Never found better.

Efficace tres serviable

Super convenient, flawless digital experience. A bit pricy compared to standard rent options but being able to cet pff the train and thé straight jump in the car wihtout queuing at the desk is really great

Super fast and easy

Virtuo has became bankrupt in UK
When will you give up renting it’s been 1 year but I’m seeing post fresh from this year 2026
Last year January Virtuo when bankrupt when will you pay back outstanding bills

Terrible first experience. Would not recommend.

The car was in a shocking state at pickup: dirty on the outside and even worse inside. There was trash, cookie crumbs, and papers on the floor. It genuinely felt like the car hadn’t been cleaned at all.

Then the app showed 18L of fuel used, so I trusted it and refuelled accordingly, ended up paying almost double what was actually needed. It feels misleading.

Drop-off was just as frustrating. The parking spot was so tight it was literally impossible to take the required photos before parking, yet the app requires it.

To top it off, I was charged for missing fuel despite filling the tank (with proof). They did refund that, but refused to compensate me for the extra fuel I paid because of their app or for how dirty the car was.

Overall, this felt unfair and poorly handled from start to finish. Not the level of service you’d expect.

Virtuo has been great and attentive, even if there are any hiccups, they correct and rectify them with attentiveness and ease

The easiest way to get a car smooth experience and you get what you pays for no surprises and a lot of flexibility.

First, the application is very well designed: simple, flexible, and very convenient for renting a car quickly. I especially appreciate the option to extend the return time, which gives real flexibility. For example, it allows enough time to clean the car properly before returning it or organize things without stress.

This flexibility makes the experience much more enjoyable and allows us to focus on our activities or spend time with family while traveling safely.

Two possible improvements:
• More vehicle choices: for example, I rented a Renault SUV, but having more models and brands available would be great.
• Deposit amount: previously my deposit was €500, but now it appears as €800 for a new rental. More transparency about these changes would be appreciated.

Overall, I still recommend the Virtuo app 100%. It makes car rental simple and stress-free.

Thank you for the great service.

Great experience overall with Virtuo. The whole process was seamless from start to finish. Booking through the app was quick and intuitive, unlocking the car was easy, and everything is done digitally — no paperwork, no counter, no waiting.

What I really appreciated is the full autonomy: no need to talk to anyone, no pressure, no upselling. Just book, unlock, drive, and return. The car was clean and in excellent condition.

Perfect solution if you value efficiency and independence. Would definitely use again.

I've used pretty much every major rental service out there, and nothing comes close. The booking process took me literally 2 minutes — no endless forms, no confusing add-ons, no nasty surprises at the counter. Everything is handled through their app, which is sleek, intuitive, and actually works.

What really sets them apart is the innovation. Keyless pickup, digital contract signing, and real-time car availability — it feels like renting a car finally caught up with the 21st century. I picked up my car without speaking to a single person (in the best way possible).

Pricing is transparent, the fleet is modern and well-maintained, and their customer support actually responds fast. If you've ever been frustrated by the chaos of traditional car rentals, this is the antidote. I'm never going back.

Very smooth experience, everything is clear for the pick up, customer service on point

I have been using Virtuo for years and the experience has always been very satisfactory. The cars are easy to use, check-in / check-out is super easy and doesn’t take longer than 5 minutes. Highly recommended service !

Very good expérience. Virtuo left the car next to my flat 30 minutes before so we didn’t lose time to check in. The car was as expected.

Very convenient and seamless car rental, I recommend.

Great car, great service, no need to wait in line. The "no key" is a bit weird but it works well for me and I prefer than than waiting in line

Great experience, I have been using Virtuo since the company started and I never been disappointed with the smoothness of the rental. I understand the logistic could be tricky for expansion but I wish Virtuo would be available in every city I travel too from the booking system to rental I couldn’t be more pleased.