goyogi.dk Reviews 1,497

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

From placing the order online to receiving the delivery only took 36 hours! The only thing I didn’t notice was the weight of the Signature yoga mat (2.6kgs) which is heavier than expected but is state... See more

Rated 5 out of 5 stars

The teachers are really nice and helpful. The app is really easy to use for signing up for classes.

Rated 4 out of 5 stars

the package could be nicer e.g carton box. Because it was not nice to get the things a bit creased in transport. It is always nice to open a box beautifully packed.

Company details

  1. Activewear Store

Information provided by various external sources

We love to wear great products ourselves and use many of the products we sell in our store daily as Fitness, Bikram Yoga and Strala Yoga students. Like the products we retail, we aim to perform as well as we look and take our customer service and ability to deliver a great shopping experience for our customers VERY seriously. Let us know if there's something we can improve on. goyogi is here for you!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Excellent service

Order in the sale even with the exchange rate as K Deer were an excellent price - arrived within 5 working days and was sent an email to track progress.

February 27, 2017
Unprompted review
Rated 5 out of 5 stars

Great customer service

After purchasing, I called to get some additional info! I got a great mat an some useful tips.
Great customer service, friendly and honest!

January 18, 2017
Unprompted review
Rated 5 out of 5 stars

Good service

Nice selection of item. The atmosphere of the store was kind and friendly.

September 24, 2016
Unprompted review
Rated 5 out of 5 stars

Quick and very helpful

Dear friends my very best rating to this yoga firm, who has the best yoga clothes and the best service :-) Thanks for helping me to find the right for me :-)

September 22, 2016
Unprompted review
Rated 3 out of 5 stars

Having some problems with delivery

It could be an idea for the ordering form through shopify made it clear which mode of transport will be used.

September 1, 2016
Unprompted review
goyogi.dk logo

Reply from goyogi.dk

Hi Joan, thank you for your feedback.

To improve our service could you let us know what was the problem with delivery? For overseas shipping like to Sweden we ship with DPD. I can see that we got your order on Saturday. Shipped it on Monday and DPD tried to delivery to you Wednesday but informed us they required an access code to get to your postbox.

To improve this we would recommend to select your work address to make sure your are "home" when the package arrives.

Sorry for any inconvenience with the package.

Best wishes,

Louise / goyogi.dk

Rated 5 out of 5 stars

Great and Quick service

I ordered K-Deer leggings for my niece and myself, and they are great. Fantastic fit, great material.

The service was good - it took 3-4 days to arrive to the UK and it was free.
The only thing that I would recommend to goyogi.dk is to place a product in a transparent bag and not just in a plastic envelope as it can get damaged during transport.

August 5, 2016
Unprompted review
goyogi.dk logo

Reply from goyogi.dk

Dear Marija,

Thank you for your feedback. So lovely to hear from our overseas customers.

We are so happy for your suggestion to place products not already wrapped in a paper bag inside the shipping bag / box. We will aim to do this on all orders going forward.

Lots of love,

Louise / goyogi.dk

Rated 5 out of 5 stars

Love your shop

Always fast delievery, no problems.

August 1, 2016
Unprompted review
goyogi.dk logo

Reply from goyogi.dk

Hi Christina,

Thank you for your feedback!

Enjoy your new gear from GOYOGI.

Kind regards,

Louise

Rated 5 out of 5 stars

A great online shop for all the cool yoga brands!

I ordered a k-deer yoga pants and onzie tank top. Both arrived fast (in four days to Austria).

July 16, 2016
Unprompted review
goyogi.dk logo

Reply from goyogi.dk

Thank you so much for your feedback Lenka.

Happy to hear product and delivery was as expected.

Lots of love from Denmark.

Louise / goyogi.dk

Rated 2 out of 5 stars

VAT refund hassle

VAT is only refunded after writing several e-mails. Also e-mail replies take a very long time.
The delivery is very fast, though.

June 13, 2016
Unprompted review
goyogi.dk logo

Reply from goyogi.dk

Dear Susann,

Sorry to hear about you less-good experience. We are only able to refund VAT after we have confirmation from the customs office. We are working to speed this up in the future.

Best wishes,

Louise Wang Nielsen
Owner at goyogi.dk

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