GPDQ Reviews 

1,249
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Having booked for a test at your Exeter airport branch for 10am on the 1st of July with an explicit request that the results should be received by 10am on the 2nd, we eventually received the results... See more

Company replied

Rated 5 out of 5 stars

Was only one person before us, so no long queues. Everything was explained in a calm, friendly manner. We were also given enough information about how to access the results and the expected time fram... See more

Company replied

Rated 5 out of 5 stars

After having been badly let down by Lloyds Pharmacy at 3pm the day before flying (cancelled appointment without telling us), we got to GPDQ at Exeter Airport by 4pm and the team were efficient, quick... See more

Company replied

Rated 3 out of 5 stars

Very quick response and test results but hardly surprising as exactly the same lateral flow I would do at home. Pleasant staff and really helpful especially as it was as stressful situation of having... See more

Company replied

Company details

  1. Family Practice Physician

Written by the company

GPDQ provides nationwide healthcare services for individuals, businesses, and the NHS. We harness the benefits of technology to deliver better local access to healthcare. Our services include GP consultations, Covid testing, physiotherapy, mental health, audiology, health checks, blood tests, vaccinations and more.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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3.8

All reviews

(1,249)

2 reviews in the last 12 months

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Rated 4 out of 5 stars

Service great and friendly

Service great and friendly
Only issue was with time. The Web site said Europe /London and was showing 1 hour behind which meant UTC or GMT and not Local so booked a test for 1200 local which should have been 1100 UTC however on arrival I was an hour early!
Fortunately I was able to test early.
A standard time coordinate should be used eg UTC GMT or Local to save confusion

June 30, 2022
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Reply from GPDQ

Hi Terrence, thank you for the heads, and thank you for your time sending the review.

Rated 5 out of 5 stars

Quick result for travel test

Had a fit to travel PCR test at Exeter airport in the morning. Results delivered before bedtime.

June 29, 2022
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Reply from GPDQ

Thank you so much Trevor, we hope to see you again soon

Rated 5 out of 5 stars

Excellent service

Excellent service, quick, convenient & very fast results. Thank you

June 29, 2022
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Reply from GPDQ

Glad to hear you had such a positive experience with GPDQ. Thank you Kerri.

Rated 5 out of 5 stars

Easily accessible

Easily accessible. Done in a few minutes by friendly pleasant staff

June 28, 2022
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Reply from GPDQ

Thank you,Barbara, we appreciate the review

Rated 5 out of 5 stars

Rapid Antigen Test at Norwich Airport

My husband and I took a Rapid Antigen Test at Norwich Airport. Staff were very kind and helpful and the service was quick!

June 28, 2022
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Reply from GPDQ

Thanks, the testing site team will be delighted to hear how happy you were with our service

Rated 4 out of 5 stars

Good service when we actually the…

Good service when we actually the testing centre, absence of signage stressful. Parked and paid £3 when there was plenty of free parking next to the testing centre.
Apart from that staff good and procedure good, results quick.

June 28, 2022
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Reply from GPDQ

Hi Jan, unfortunately, the parking is provided by the airport so we have to follow their procedure. Thank you for the review.

Rated 4 out of 5 stars

Covid 19 test centre Bournemoiuth Airport

The test itself was quick and efficient.
However it was difficult to find the testing cabin once I had followed the Covid 19 Testing sign. There was nobody around to ask. I drove around and spotted a anonymous looking portacabin with lights. Finally I had found t by he Test Centre

June 28, 2022
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Reply from GPDQ

Thank you for your feedback on signage we always take onboard any feedback we are given.

Rated 1 out of 5 stars

The experience was OK and straight…

The experience was OK and straight forward. The problem was the fee.
£39.00 was a bit extortionate.

June 27, 2022
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Reply from GPDQ

Hi Trevor, thank you for your feedback, and we hope that you can see the value in our stress-free service.

Rated 5 out of 5 stars

Excellent communication

Excellent communication. I needed my certificate in a particular format and the GPDQ support team dealt with it promptly without a fuss. I would highly recommend GPDQ.

June 27, 2022
Unprompted review
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Reply from GPDQ

Thank you so much for the review, we hope to see you again soon

Rated 5 out of 5 stars

We were running late and the testers…

We were running late and the testers waited 15 minutes after closing for us to arrive and this really saved us. Massive thank you to the staff working at Exeter Airport on Friday 17th June. I hope this reaches them.

June 27, 2022
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Reply from GPDQ

Hi Josh, thank you so much and the message will definitely reach the team. We hope to see you again soon.

Rated 5 out of 5 stars

Quick and easy

In, out in 2 mins, results in 25mins

June 27, 2022
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Reply from GPDQ

Great! We hope to see you again soon, thank you for the review

Rated 5 out of 5 stars

Great service

Great service, competitive prices, very convenient to airport(2 minutes walk) staff were honest,friendly and professional results came back quickly and by e.mail I was also offered the option of a paper certificate.Problem solved! Thank You

June 27, 2022
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Reply from GPDQ

Hi John, we are glad to hear you received your results on time and found our service straightforward and efficient.

Rated 5 out of 5 stars

Great staff

Lovely, helpful staff and an easy procedure at Exeter Airport

June 26, 2022
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Reply from GPDQ

Lovely to hear Shan.

Rated 5 out of 5 stars

Efficient, timely and helpful

Was only one person before us, so no long queues. Everything was explained in a calm, friendly manner. We were also given enough information about how to access the results and the expected time frame. As 2 people, who can be panicked by technology it was very good that they took their time explaining things to us.
In fact the results came through quicker than expected, just we had to wait until we stopped driving so will could check them together.

June 26, 2022
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Reply from GPDQ

Hi Jan and Alan, thank you so much for a lovely review, we appreciate your time sending this and we hope to see you again soon.

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