Grace & Grayson Reviews 

216
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Quick reply to query. Shirt transfer looks great! Good quality shirt. Kept in touch regarding delivery

Rated 5 out of 5 stars

Absolutely amazing been ordering for over 12 months, best quality items, never had any problems ever & she's so helpful when I've been last minute ordering. She's always been able to complete my order... See more

Rated 5 out of 5 stars

I had ordered 6 personalised bows for funeral flower arrangements and realised after ordering that they may arrive after the funeral. I emailed them and received a lovely reply very quickly and the... See more

Company replied

Rated 5 out of 5 stars

I have ordered from lolas boutique for my two girls ever since she started her fabulous business. Gorgeous personalised clothing & products. Both my daughters have the personalised back packs for scho... See more

Company details

  1. Clothing Store
  2. Baby Clothing Store
  3. Children's Clothing Store

Written by the company

Grace & Grayson is the place for all your personalised clothing & accessories, from baby grows & blankets, t-shirts, tracksuits, backpacks, hair bows and much more! Take a look on our website!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

216 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(216)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

T shirt and shorts

Named t shirt and shorts arrived in good time and looked lovely.

November 22, 2024
Grace & Grayson logo

Reply from Grace & Grayson

Hi Linda,
Thank you so much for your lovely review! We’re so glad your named t-shirt and shorts arrived in good time and that you were happy with how they looked.
It truly means a lot to us that you took the time to share your experience.
Best wishes,
Nikki x
Grace & Grayson

Rated 5 out of 5 stars

Great quality

Great quality

November 15, 2024
Grace & Grayson logo

Reply from Grace & Grayson

Hi Gjoh,
Thank you so much for your lovely review! We’re so glad you were happy with the quality.
It truly means a lot to us that you took the time to leave your feedback.
Best wishes,
Nikki x
Grace & Grayson

Rated 5 out of 5 stars

Great product and fast turnaround!

Great product and fast turnaround!

November 15, 2024
Grace & Grayson logo

Reply from Grace & Grayson

Hi Ryan,
Thank you so much for your lovely review! We’re so glad you were happy with your order and the quick turnaround.
It truly means a lot to us that you took the time to share your feedback.
Best wishes,
Nikki x
Grace & Grayson

Rated 5 out of 5 stars

Great company

Great company

November 4, 2024
Grace & Grayson logo

Reply from Grace & Grayson

Hi Sherri,
Thank you so much for your lovely review! We’re so pleased you had a great experience with us.
It truly means a lot to us that you took the time to leave your feedback.
Best wishes,
Nikki x
Grace & Grayson

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, messaged straight back to my questions. Item as described and the material is so soft.

November 8, 2024
Grace & Grayson logo

Reply from Grace & Grayson

Hi JoJo,
Thank you so much for your lovely review! We’re so glad you were happy with the customer service and that we could respond quickly to your questions.
It truly means a lot to us that you loved the item and found the material so soft.
Best wishes,
Nikki x
Grace & Grayson

Rated 5 out of 5 stars

Always good quality of clothes

Always good quality of clothes, and reasonably priced too, highly recommend 💚💚

November 7, 2024
Grace & Grayson logo

Reply from Grace & Grayson

Hi Kristen,
Thank you so much for your lovely review! We’re so glad you’re always happy with the quality of our clothing.
It truly means a lot to us that you’d highly recommend us — and we’re so pleased you feel our prices are fair too 💚
Best wishes,
Nikki x
Grace & Grayson

Rated 5 out of 5 stars

A beautiful gift & great service

A beautiful, personalised tracksuit that the recipient was delighted with. There were some delivery issues due to Royal Mail delaying things, but the seller did her best to resolve things quickly and took the time to send really sweet, patient emails while I stressed. Thank you for a lovely product and service! :-)

October 11, 2024
Grace & Grayson logo

Reply from Grace & Grayson

Hi DuneGirl,
Thank you so much for your lovely review! We’re so glad the personalised tracksuit was well received — that’s always so special to hear 🤍
We really appreciate your patience with the Royal Mail delays, and it truly means a lot to us that you felt supported throughout.
Thank you again for your kind words about both the product and service.
Best wishes,
Nikki x
Grace & Grayson

Rated 5 out of 5 stars

Emailed to ask when I can expect…

Emailed to ask when I can expect delivery, the date I was given meant it would be late for a baby shower, Nikki understood and put it out for 1st class delivery, and it made it on time! And the recipient absolutely love her hospital/ weekend bag!

August 29, 2024

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