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Rated 1 out of 5 stars

Don't order from them please. I ordered multiple dresses as they look beautiful and all. No delivery date given. Emailed asking how long, no answer. Stupidity I placed the order anyways and I... See more

Rated 1 out of 5 stars

Ordered a dress and payed $45 for it back in January 2020 and it’s now almost September 2020 and STILL haven’t received it. I’ve emailed them sooo many times and they’ve responded a good couple of tim... See more

Rated 1 out of 5 stars

A scam site, that doesn't seem to exist now anyway. Purchased a dress in January, didn't receive it. Made a claim through Paypal and the seller then responded. Graceboo wanted me to close the case so... See more

Rated 1 out of 5 stars

Ordered a prom dress and never received it. Went to look for confirmation email and nothing. They targeted young girls on Instagram for marketing. Went to the website and it's gone. I have seen horrib... See more

1.4

Bad

TrustScore 1.5 out of 5

35 reviews

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1.4

All reviews

(35)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A Scam Site!

A scam site, that doesn't seem to exist now anyway. Purchased a dress in January, didn't receive it. Made a claim through Paypal and the seller then responded. Graceboo wanted me to close the case so they could refund me, but by this time I had my suspicions and refused to close until I received the dress or a refund. They finally sent me a tiny plastic pencil case! Needless to say, the case is still open with Paypal, sent them photos and am hoping for a full refund soon.

March 23, 2020
Unprompted review
Rated 1 out of 5 stars

Literally a complete waste of money

Literally a complete waste of money, you can't get your money back, they don't reply and I ordered over a month ago and they haven't even shipped anything, had to cancel going to my ball because of their service, if I could give them no stars I would, extremely disappointed.

March 12, 2020
Unprompted review
Rated 1 out of 5 stars

Don't order from them please

Don't order from them please.

I ordered multiple dresses as they look beautiful and all. No delivery date given. Emailed asking how long, no answer. Stupidity I placed the order anyways and I kept emailing them every other day for an update. No answer...

Decided to put a claim through on PayPal...
They finally contacted me, worse customer service possible tho.

Made me close the claim to receive refund, it has now been 10 days and no refund given. Looks like I'm actually going to have to take it back to PayPal. What an absolute joke this company.

March 3, 2020
Unprompted review
Rated 1 out of 5 stars

Really bad

Really bad. How can you steal people's money this way? it's sad that you can treat another person like that. I hate that site and ,,shop” founders. Eat this money poor people.

March 2, 2020
Unprompted review
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