We are moving from South Wairarapa to Australia. The team came and packed everything from our home efficiently and carefully. The guys were very professional and friendly, and managed to pack the cont... See more
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38d Highbrook Drive, 2013, Auckland, New Zealand
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Still awaiting contact from Grace regarding the missing items and zero communication from the Auckland office

Reply from Grace Removals
Good service but the Communication on the NZ side was quite poor. Invoices twice and difficult to talk to the right person at times. But go there in the end!
Thank you. Australia side was great.

Reply from Grace Removals
Fantastic service, and super friendly. The guys who moved us were next level. From booking and arranging the move, to the process, and afterward - it has been exemplary. See you at our next move!

Reply from Grace Removals
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