Grampian Lettings Ltd Reviews 

123
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent property in the city centre, ground floor which was much appreciated. Bonus of having its own dedicated offroad parking. Apartment was newly renovated, had everything we needed. Clean, comf... See more

Rated 5 out of 5 stars

Fantastic apartment, plenty of thought & effort by the management to provide the best experience possible. All of our needs were well catered for. The apartment was spotless & in a great location...a... See more

Rated 5 out of 5 stars

Amazing accommodation on a very quiet area of Aberdeen, perfect for exploring the city and beach area. Apartment was spotless and equipped with everything we needed for our 3 night stay. Will definate... See more

Rated 5 out of 5 stars

Wonderful get-away for a long weekend. Large living space with good WiFi, entertainment and incredible view via huge windows. Superb locations - everything within a short walking distance. Will def... See more

Company details

  1. Serviced Accommodation
  2. Holiday Apartment Rental
  3. Short Term Apartment Rental Agency

Written by the company

Grampian Lettings Ltd is managing a portfolio of 50+ properties in Aberdeen City, Scotland. Discounted rates for longer stays or multiple bookings might be available. We offer serviced apartments for leisure and business customers ranging from 1-bedroom up to 10-bedroom accommodation depending on a guest's needs. Our executive apartments will provide a great experience either for a private or corporate let on a short or longer-term basis.


Contact info

4.8

Excellent

TrustScore 5 out of 5

123 reviews

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4.8

All reviews

(123)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Our stay was exceptional

Our stay was exceptional. From little touches in the house to professional customer service.
Arthur was so helpful.
Thanks again and we will be back to Grampian Lettings👍

August 3, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent property in the city centre

Excellent property in the city centre, ground floor which was much appreciated. Bonus of having its own dedicated offroad parking. Apartment was newly renovated, had everything we needed. Clean, comfortable and quiet. A few minutes walk from the town centre's bars and restaurants.
Booking was easy and communications with Diane were quickly answered. Good customer service

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience with Grampian…

Amazing experience with Grampian Lettings. Clean, cozy and beautiful accommodation. Helpful and responsive team to always help you out!! I had lovely days at one of their apartments! Best option in Aberdeen!!

May 6, 2024
Unprompted review
Rated 1 out of 5 stars

Cancelled on us last minute

Grampian lettings cancelled our booking 6 days before staying. I had booked an apartment, and I was contacted to say that this one was unavailable - but was offered a larger and dearer apartment for the same price - happy days! So I confirmed via airbnb messages and confirmed the swap of apartment, paid and thought that was that. 6 days before I get a notification of cancellation- I immediately contacted Diane and she said I hadn't confirmed and they booked it out to someone else. It seems really obvious to me that they realised they were losing our on over £300 to let us stay there, so decided to go with the money over their promise. I've proof that I accepted their offer of the other apartment, and why would have paid the full amount of I didn't intend to stay? And if they were unsure if I wanted to apartment still, surely someone could have contacted me? So now I've had to find a hotel last minute. It's even worse as we wanted an apartment as this trip is a bucket list trip for my mum who has stage 4 cancer and has months to live, so we wanted to all be together, and wanted a special apartment to make some lovely memories. I hope the company reads this and realises when do things like this, the impact they have.

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

A service worth a word

A service worth a word! It was a pleasure to deal with. Would come back again if needed accommodation service in Aberdeen. Best of luck to Grampian Lettings and their team.

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Cozy and Private

We had a fabulous time in our little condo outside of Aberdeen. It was the perfect spot and had everything we could need.

December 13, 2023
Unprompted review
Rated 4 out of 5 stars

Bannermill Place - Great Apartment

Spacious clean apartment with ample free parking located within easy walking of both beach and city centre.

Communication from hosts timely and clear. Large kitchen with all the essentials provided although additional cutlery and an expandable dining table would be useful if many people staying.

Would definitely stay here again.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Maberly lux

Stayed in Maberly lux whilst working in Aberdeen for a week. Flat was really nice and has everything needed for a comfortable stay. Will definitely stay with Grampian letting again

April 24, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely clean apartment

Lovely clean, modern apartment. Great location close to shops and the aquatics centre as we were up for a swimming gala. We’re planning staying here again for future visits. There was a fitted sheet for the sofa bed missing and after a message a new one was quickly dropped off along with some treats! Only issue - and a very small one - only 4 forks and 5 of us staying.

April 15, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible

Listing did not mention apartment was on 2nd floor and no lift in block (I had 5 suitcases and 2 children and mobility challenges so - no way to get upstairs without causing myself harm and pain). Lobby stank of urine. Unsavoury characters outside but that's not the agent's fault.
No emergency numbers. Called, no callback. Had to go to a hotel. Agent claimed no alternative accommodation and that listing said flat was on 2nd floor - false claim as listing did not say that. Refused to put me in alternative accommodation and offered 50% refund - after the platform's intervention. I cannot use 50% to get another place at such short notice. Currently investigating other avenues for redress.

April 7, 2023
Unprompted review
Rated 4 out of 5 stars

Really easy booking process and the…

Really easy booking process and the team were really quick at replying to emails. The rooms were bigger than expected. And apartment was super clean. Spotless really. Only minor issue is the spare sheet doesn’t fit on the spare bed but we made it work. Perfectly situated in the city centre. I’ll definitely recommend this apartment and I would be more than happy to return if ever back in Aberdeen.

April 7, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic stay in a really…

Absolutely fantastic stay in a really comfortable apartment next to the river. I will most certainly be staying again.
The apartment had absolutely everything we needed, and was all sorted at short notice.
Edwin was always on hand for any questions we had.
Great service

March 19, 2023
Unprompted review
Rated 5 out of 5 stars

Very nice apartment

Clean and impressively equipped apartment in a great location , easy parking

December 12, 2022
Unprompted review
Grampian Lettings Ltd logo

Reply from Grampian Lettings Ltd

Joe Peters, Thank for your kind review for your stay with Grampian Lettings Ltd. We are pleased to hear you enjoyed your stay!
Best regards,
Diana from Grampian lettings Ltd

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