Grasshopper Leisure Reviews 

1,303
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the super-fast and efficient delivery service, with many receiving their orders the very next day. People frequently highlight the excellent customer service, noting helpful staff and clear communication throughout the ordering process. Reviewers also appreciate the great value and competitive pricing, along with the high quality of the products received. Many consumers found the ordering process easy and hassle-free, with items arriving well-packaged and exactly as described. The company's commitment to keeping customers informed about their orders further contributes to a smooth and positive experience, making it a trusted choice for many.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

People report positive experiences with products, frequently highlighting the quality and condition of items... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction and calling it excellent... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the ease of ordering and prompt... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting great prices and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had been looking for a replacement Remis Blind for the driver’s door of my motorhome. I found two competitive suppliers, one being Grasshopper Leisure. By the time I had received an email respo... See more

Company replied

Rated 5 out of 5 stars

Super quick delivery! We had been let down by a separate company on a camping kitchen and needed to find an alternative quickly. The lovely staff at Grasshopper Leisure were able to provide an alterna... See more

Company replied

Rated 5 out of 5 stars

Fast delivery. Exactly as described. Genuine Fiamma F45s awning straps: not a cheap replica. Well packaged and very competitive pricing. The straps themselves are durable, easy to install str... See more

Company replied

Rated 5 out of 5 stars

3x Fiamma Locks. Great Price. Super quick delivery. Items weren't what I wanted so returned. Super quick credit issued no quibbles. Would certainly buy from them again. Thank you Grassopper Leisure 👍... See more

Company replied


Company details

  1. Camping Store
  2. Awning Supplier
  3. RV Supply Store

Written by the company

Grasshopper Leisure is the go-to place for outdoor leisure. Camping, caravan, campervan, motorhome equipment, awnings, tents, sleeping bags and more. We are a family business based in the UK, offering everything from camping to caravanning to make your outdoor adventures special and enjoyable. Decades of experience in the outdoor leisure industry mean that we pride ourselves in providing the best range of popular brands with great prices to match.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,303)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery! We had been let down by a separate company on a camping kitchen and needed to find an alternative quickly. The lovely staff at Grasshopper Leisure were able to provide an alternative and arranged next day delivery for us ! Ace customer service. Thank you would highly recommend 🤩

October 10, 2025
Unprompted review
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our customer service and fast delivery. Thank you for taking the time to leave such a lovely review.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, large product range,

August 26, 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Good price

Good price, quick delivery..

September 24, 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our service and price. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

A great experience!

Ordering online was easy, and my order was delivered quickly. I will certainly be using Grasshopper Leisure again.

September 25, 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our website and fast service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

A good honest service

Competitive prices with fast delivery

September 25, 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our service and price. Thank you for taking the time to leave a review.

Rated 3 out of 5 stars

Slow delivery

This day and age when amazon ship on the same day its a bit poor to order on a Wed and receive the product on a Monday. Bear this in mind if you need the product quickly!

September 25, 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

Sorry to hear that you were not happy with our delivery time, however your review is untrue. An order you placed on 15th September was delivered to you on 16th September via APC courier. A second order from you was ordered Thursday evening (25th September), dispatched on the Friday (26th September) via Royal Mail .
Kind regards
Grasshopper Leisure

Rated 5 out of 5 stars

12 volt television

Very speedy delivery
Well packaged
Pleased with product

August 24, 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with your product and our fast service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Great service

Great service, I’ve had a couple items from them in the past and I can’t fault the price!

May 8, 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our service and prices. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Easy purchase,no hassle

Easy purchase,no hassle, quick delivery.
Had a phone call telling me when to expect delivery 10/10.

August 26, 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Best price & delivery

Great price
Excellent delivery
Quality product as advertised.

August 25, 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with your product, our price and fast service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent choice of equipment with good…

Excellent choice of equipment with good photo's and technical specs, a real pleasure to find this company. Great delivery too.

June 26, 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our product range and illustrations on our website. Thank you for taking the time to leave a review.

Rated 1 out of 5 stars

Poor

Bought a awning 420 and left it up for a couple of days at a time for 7 occasions to be told we should take it down daily as leaving it in weather conditions is against “there script”, despite people leaving them up for months at a time, ours ripped due to faulty material and now they won’t address it Because they feel because it faded and we left it out it’s our fault!! Won’t ever buy from these again.!

August 20, 2025
Unprompted review
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We feel your review is very unfair and untrue. Your first contact with us regarding the awning, states 'it’s only been up two months'. The awning you purchased, as described on our website advises 'it is suitable for both weekend or main holiday use (not seasonal pitch)' as advised in communications to you. We have never advised that the awning should be taken down daily, this is an untrue comment.

We were happy to collect this from you and pass onto the manufacturer to inspect. They have confirmed that the awning had been left up for a long amount of time due to the condition so this is not covered under warranty.
There are other brands of awnings that are designed to be used on a seasonal pitch but this awning is not made for this use.

Kind regards
Grasshopper Leisure

Rated 5 out of 5 stars

Rapid dispatch - Campingaz CV

Ordered a Campingaz CV and tour stove 2pm Friday and got it by 10am following day! Rapid dispatch and amazing item. Couldn’t ask for more!

August 16, 2025
Unprompted review
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with your product and our fast service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Very happy with item and delivery

Very happy with item and delivery, thank you

April 4, 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with your product and our service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Good customer service and Expedite delivery

Well communication through email before and after ordering, thanks so much for the expedite delivery, I placed order at 1:14pm and received the cool box next day 9:20am (within 1 day since I placed the order), it is an amazing experience for me, I will introduce Grasshopper Leisure to my friends definitely. Cheers!

August 7, 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our fast service. Thank you for taking the time to leave a great review.

Rated 5 out of 5 stars

Great service

Great service
Prices competitive

July 25, 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our service and prices. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Item as described and a good turn…

Item as described and a good turn around time with delivery

July 25, 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with your product and our service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Trouble-free

Easy to order. Fast and trouble-free delivery.

July 25, 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our overall service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Great experience

Great product (cool box), helpful on the phone and delivered the next day!

July 24, 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our overall service. Thank you for taking the time to leave a review.

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