Product and price were excellent how ever the delivery was shocking was over a 1 hour and half late with no updates no apologies

Sold by Grass Warehouse
The information on this page is based solely on product reviews written by customers of Grass Warehouse via Trustpilot.
Product details
Brand: Grass Warehouse
All reviews
Brilliant grass and super helpful delivery guys
Brilliant company lawn looks 👌.
For a first time of using artificial grass it’s very easy to lay and great value definitely will be getting more for a future project
3rd time of using this company absolutely first class service every time great customer service/support the delivery company they use are excellent to 5⭐️s every time
Good quality at a fare price , looks great in my garden
Great budget grass covering. Looks brilliant when laid and suits the purpose i bought it for... energetic grandkids that love to play outside.
I don’t know it hasn’t arrived yet ordered on the 6 of April now the 24 and still heard nothing
Really pleased with this product, looks great and has transformed my garden, great quality, everybody who has seen it says how good it looks and because you can order in big sizes there is no joins. The service from company is really good, quick delivery and keeps you informed every step of the way
Good quality for price. Not top of range but good for a budget garden. Laid 30sqm for dog run in rear garden. 👍
Lovely product would recommend you
Looks fabulous when laid out
This a bit disappointing. Although I complained about the quality I was still charged £50 plus 25% for cutting fee. If it is a quality issue and not specifically change of mind this will need to be reviewed. It is a company T&C but leave the customer heavily out of pocket.
Really pleased with service and product.
Worst expereince my company ever had buying artifical grass from Grass-Warehouse. Its ended up initially delivering wrong item in a NON-Standard van delivery with out necessary fork or tool to manage customer site delivery. Their delivery people asked me as a customer to help getting the ton waited Grass roll to take out from their Van and once they realised it is the wrong one , again asked for me to help put it back. Wasted my 1 + hour time, energy and had backpain started helping them. And they never get delivered my items i ordered . i raised the compliant couple of times with their service team and courier company SGK but no proper respond or action tey taken. i have to ended up asking refund my full money back. Really really bad and horrible expereince wtih both Grass Warehosue as well as their courier company SGK. DONT take your life at risk buying from this cowboy company.
Product arrived in a roll with an inner cardboard tube that was easily removed which made carrying easier. The colour is a attractive fresh green and the texture is soft underfoot. It was easy to lay and looks great on our roof garden.
Great price good service
Great company great grass
I am unable to comment at the moment as I haven't removed the packaging yet.. weather too cold at the moment to lay it on the garden
Great product and suited to my project.
