This company is good but the only thing that lets them down is the company that's deliving the parcels and that's evri worse delivery company in the world lost 3 of or parcels in a week. Then send my... See more
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Review summary
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What people talk about most
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I LOVE SHOPPING WITH GRATTAN BEST CATALOGUE EVER. HAD PROBLEMS WITH MY DELIVERY 2 ITEMS SAYING DELIVERED BUT NOT RECEIVED THEM, GRATTAN TRYING TO FIND OUT WHAT HAS HAPPENED. NOT STRUCK ON EVR !!!
Easy ordering & finding items, to adding to account & paying for items makes life so much better. Also choice of returns as either by courier or drop of shop again so easy. Have noticed though that we... See more
I have been buying from Grattan for 50 years and it has always been a good experience. Only downside is the delivery charge, which I understand, and now we only get commission on full price items. I... See more
Company details
Information provided by various external sources
Grattan - its more personal. Womens, mens and childrens designer fashion, clothing and accessories plus house & garden, electricals, sports & outdoors and gifts. New fashion ranges online now
Contact info
United Kingdom
- www.grattan.co.uk
4.0
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Easy to use online fast delivery easy…
Easy to use online fast delivery easy to return items .
January 27, 2026
Unprompted review
Just love grattan
Just love grattan. Great choice for all ages. Ordered my good got the delivered to my local post office. 2 to 3 working days and always arrive within the time limit. I have never returned any goods so could not give any views on how this works.
January 29, 2026
Unprompted review
Grattan is a Super Company to Deal With!
Grattan is a super Company to Deal with!
First of all, choice, all new clothing and articles being added to their srock!
Branded Names
Brilliant Sales
All delivered ASAP
Returns ,Never any problems where I live!
So all in all a Very Good Reliable Company !
December 12, 2025
Unprompted review
Reliable
I have been a customer of Grattan since the 1970s. Mostly the quality of their clothes is good. Returns are easy; that's so important because I don't live near decent shops. Paying monthly is easy to do and their on-line reminders are helpful. The statements are clear. If there ever is a problem they put it right quickly . A company you can trust.
January 18, 2026
Unprompted review
A good company.
A good company.orders turn up on time.
Website easy to use. Based on other reviews I have read i must say I can not fault my envri driver Carl he is brilliant.
January 17, 2026
Unprompted review
Annie
i have been shopping with Grattan for around 40years. Always reliable for a choice of fashion at a reasonable price. At the moment I have a very reliable Evri lady that delivers. It might change if she were to leave.
January 14, 2026
Unprompted review
Iam not happy that i paid for next day…
Iam not happy that i paid for next day delivery and had to wait 4 days for 1 of my items that i was told i would get on Tuesday but got my item on thursdauy 2 days later and not on next day delivery.
January 15, 2026
Unprompted review
Dressing Gown
My Red striped dressing gown, one size is a good fit and my friend has asked me to order one for her to give as a present
January 14, 2026
Unprompted review
Quick makeover.
Wanted new curtains and pole in a room before Christmas. Ordered one day, arrived the next, even though I was not expecting them till Christmas Eve. Very quick! Lovely quality curtains, just the colour I wanted and with thermo lining. And at a bargain price too.Even my daughter liked the colour when she visited us for Christmas. Very pleased.
December 22, 2025
Unprompted review
Whatever I order is exactly as the…
Whatever I order is exactly as the photograph describes.The delivery is very good .I have been with this catalogue since I was 18 and I am now 80 and still buying and will continue to do so
January 13, 2026
Unprompted review
Placed my order as easily as always
Placed my order as easily as always on Grattan
January 4, 2026
Unprompted review
I look forward to my parcels
There's always something about getting told a parcel is arriving there's always a little bit of childish excitement from opening it to seeing how lovely the item is to wearing
It and getting complimented on it makes my day better
January 2, 2026
Unprompted review
All goods required in stock
All goods required in stock. Delivery made in time as promised. Very satisfactory
January 3, 2026
Unprompted review
Great variety
Great variety. Brilliant price range. Very quick delivery.
December 19, 2025
Unprompted review
Good value products arrived early which…
Good value products arrived early which I was pleased with,
Would buy again
December 17, 2025
Unprompted review
I ordered adidas Sportswear VL Court…
I ordered adidas Sportswear VL Court Bold Trainers in black on Friday & was nicely surprised when it was delivered over the weekend. When I opened the plastic bag there was a flimsy plain beige cardboard box, not an adidas box.
December 12, 2025
Unprompted review
It always has been I've been with
It always has been I've been with grattan for years now never had any bother all the years I've been with them
December 9, 2025
Unprompted review
I didn't like the return system
I didn't like the return system, it took me an hour to figure the royal mail system out, I would rather have a label and take it to a evri shop
December 12, 2025
Unprompted review
I LOVE SHOPPING WITH GRATTAN BEST…
I LOVE SHOPPING WITH GRATTAN BEST CATALOGUE EVER. HAD PROBLEMS WITH MY DELIVERY 2 ITEMS SAYING DELIVERED BUT NOT RECEIVED THEM, GRATTAN TRYING TO FIND OUT WHAT HAS HAPPENED. NOT STRUCK ON EVR !!!
December 6, 2025
Unprompted review
Grattan good - Evri are making me shop elsewhere!
Grattan itself I have no issue with which is why I have given this review three stars. I've always been happy with the way it works and the prices are reasonable. However, they insist on using Evri which are by far the worst courier company I have ever had dealings with. If this review were for Evri, it would have been a one-star review.
Evri have lost two of my Grattan parcels in the space of two weeks, and they never keep to their times when they do deliver. Many's the time they say they are going to deliver - then I get an email to say they have delivered yet no-one has rung my doorbell or knocked on the door. I look for the parcel and there's no sign of it anywhere either in my block or outside.
Unfortunately, until Grattan decide to use a reliable courier (DPD or Royal Mail are very good), I won't be ordering again.
December 4, 2025
Unprompted review
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