Gentle Reader

Gentle Reader • Reviews

A product’s star rating is calculated as the average of all its reviews.


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Sold by Great BIG Canvas

www.greatbigcanvas.com

25.9K Reviews

4.7

The information on this page is based solely on product reviews written by customers of Great BIG Canvas via Trustpilot.


Here’s what people highlighted

Ease of installation

4.4

20 ratings

Quality

4.5

24 ratings

Value for money

4.5

24 ratings


Product details

Brand: Great Big Canvas

MPN: 2417901_4_24x16


All reviews


Rated 4 out of 5 stars

We love the Gentle Reader print but we made a mistake and order the print in a too large size.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

I love this picture! It reminds me of where I grew up. The quality is wonderful. I just ordered two other pictures for my husband's birthday: he's going to enjoy having pictures that look just like his tuxedo cat. The number of pictures to select from is huge.and goes across many genres. I will be ordering more in the future.

Ease of installation: 5
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Love the relaxing breezy windows. I wake up every day with a beachy feeling

Ease of installation: 5
Quality: 4
Value for money: 5
Rated 2 out of 5 stars

Darker than expected and the hook to hang it was on the wrong end! So there was no hook.

Ease of installation: 1
Quality: 2
Value for money: 2
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Reply from Great BIG Canvas

Hi Judith,
We're sorry to hear that your order turned out dark and had misplaced hanging hardware. We would be happy to look into this for you and help with a solution. we have sent an email to follow up with you and we look forward to your reply.

Rated 5 out of 5 stars

One can almost feel the breeze through the open windows!

Ease of installation: 5
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Love this art piece. Very calming and beautiful. Great addition to my home

Ease of installation: 5
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Picture is stunning and the series is outstanding. Installation didn't work as well as I would have liked but we made it work and it looks great.

Ease of installation: 3
Quality: 5
Value for money: 5
Rated 1 out of 5 stars

Arrived with a rip on the canvas plus 2 additional places with indentations which will probably become rips soon. I paid over $800 for it

Ease of installation: 1
Quality: 1
Value for money: 1
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Reply from Great BIG Canvas

Hi Marilyn,
Thank you for taking the time to share your feedback. We apologize that your order arrived damaged. It looks like our team was able to help by providing a replacement for your order. We hope that your new order arrives in perfect condition!

Rated 5 out of 5 stars

It was a gift. She loves it.

Ease of installation: 5
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Beautiful picture, just wish I got one size larger.

Ease of installation: 5
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Perfect for my room.

Ease of installation: 5
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Makes for a pleasant scene.

Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Very pleased. I always am. Thats why I keep coming back.

Quality: 5
Value for money: 5
Rated 1 out of 5 stars

The painting itself is amazing and a great addition to our living room; however, we were really disappointed in the poor quality of the condition of the art work and frame. We were really excited to receive our art a day earlier than projected; however, upon opening it in preparation for hanging, we discovered several scratches on both the frame and the canvas. What was most disappointing is the obvious poor quality control. There's no way these imperfections would not have been noticed at the time of packing if real professional and caring attention had been paid. When you're paying $600 for a 60X40 piece of art, you expect it to be in perfect condition and ours is far from it. Before purchasing before Great Big Canvas, make sure OK will be good enough for you because there's a real probability that that's the condition your art will arrive. I contacted Great Big Canvas via their live chat - incredibly, although they list a contact phone number, when I called there's a recorded message that informs you they're not accepting inbound calls and your directed to their online chat function. What kind of customer service is that??? They offered some credit or adjustment but I wasn't after that. I made contact with them for the purposes of letting them know the condition our painting arrived in and there didn't seem to be any real concern on their part about that. Fortunately, my wife is an artist and she'll be able to fix the flaws but that's hardly what one would expect when paying almost $600 for a piece of art. As in all purchases, caveat emptor.

Ease of installation: 4
Quality: 1
Value for money: 1
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Reply from Great BIG Canvas

Hi Jim,
Thank you for taking the time to provide your feedback. We apologize that your roder arrived damaged. The photos you provide of your damaged artwork is recorded and presented to our production team so that we can take actions to improve our processes. We take all customer feedback seriously
and we apologize if you were not made aware of these improvement efforts. Our goal is to make sure that our customers are fully satisfied with their orders. If you later decide you would like to proceed with a refund, replacement, or store credit we are still happy to help. You will not be required to mail the item back to us. For more information you can reference our return policy which was sent to your email.

Rated 5 out of 5 stars

We love it!

Ease of installation: 4
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

It’s so beautiful, exactly as I customized!

Ease of installation: 5
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Both products more than met my expectations.

Ease of installation: 5
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

Well made and ready to hang. A nice addition to any room.

Ease of installation: 5
Quality: 5
Value for money: 5
Rated 5 out of 5 stars

This is a beautiful print and since I haven't yet hung it, I didn't give a rating on installation. I did read the directions and they're a little different than most other things I've put on the wall. Very pleased.

Quality: 5
Value for money: 5