I’ve ordered several larger wall canvas and have been extremely happy. Customer service is outstanding and helped me with any questions and problems I encountered ordering.
Ease of installation: 5
Quality: 5
Value for money: 5
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Product details
Brand: Great Big Canvas
MPN: 2118728_13_20x16
All reviews
Very happy I’ve wanted it for a long time
Ease of installation: 5
Quality: 5
Value for money: 5
Although frame is a bit darker than expected, I'm very happy with this purchase - It looks great on the lounge room wall, and the team from "Great BIG Canvas" have been very helpful - a great company to deal with.
Ease of installation: 5
Quality: 5
Value for money: 4
Reply from Great BIG Canvas
Hi Stephen,
Thank you for sharing your review. We are sorry to hear that the frame was darker than expected. We would be happy to help you with an exchange if you would like. You can then order a different frame or exchange your printed print for one without a frame. We are happy to help and have sent an email to follow up with you.
I have always loved this picture so my husband gave it to me for Christmas. Got it without frame & love it! Arrived well packed & early.
Quality: 5
Value for money: 5
It looked exactly as expected. We're very happy with this.
Ease of installation: 5
Quality: 5
Value for money: 5
Still haven’t received it after 6 weeks
Reply from Great BIG Canvas
Hi Glenys,
Thank you for taking the time to provide us with your feedback. We are sorry to hear that you have not yet received your print. We see that your order was placed about 4 weeks ago, and the package was marked as "delivered" on September 15. However, it sounds like you may have not received your package due to a shipping error. We apologize for this delay. We sent a follow-up email to further assist with your order, and we look forward to hearing back.