First order was returned to GBC by UPS, stating damage had occurred in transit. Replacement was delivered, completely unsalvageable. Damaged beyond repair. The only good outcome was the very polite response and immediate refund. Kudos for that! The canvas is now in our trash.
Quality: 1
Value for money: 1
Reply from Great BIG Canvas
Hi Lori,
Thanks for your feedback. We are very sorry to hear about your experience. We appreciate your photos and feedback regarding the damage. We were happy to assist you with your refund, given the circumstances. We do apologize again for any inconvenience or frustration caused. We hope you will be willing to give us a try again in the future!