Great BIG Canvas Reviews 25,271

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 5,325 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including artwork, canvases, and prints, often noting the beautiful colors and craftsmanship. The ordering process is described as easy and efficient, with many appreciating the user-friendly website and its helpful features like the ability to preview frames and save selections. People are also very satisfied with the secure packaging and prompt service. However, some customers experienced issues with orders, such as missing frames or incorrect items. A few reviewers also mentioned receiving products with scratches or minor defects, and some were dissatisfied with the quality of certain materials like textured plastic canvases. Additionally, a small number of people reported difficulties with the website, including items disappearing from their cart or problems with credit card payments.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting the colorful, lively, and evocative... See more

Order

Reviewers mention positive feedback about order. Customers frequently highlight the ease of ordering online,... See more

Quality

Customers had positive experiences with quality. Many reviewers consistently praise the excellent quality of... See more

User experience

People report positive experiences with the user experience. Customers praise the easy-to-navigate website,... See more

Website

Users describe positive interactions with the website, frequently praising its ease of navigation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Obviously the artwork was the most influential due to the websites use of good photo imagery. Also, when one is determining size, it was nice to roll into your website by using a “title” that was i... See more

Rated 5 out of 5 stars

The ordering process was easy. It was easy to find photos in the category I wanted. ( Mine was mountain scenes in Colorado ). The delivery time was very reasonable. The pictures were wrapped and b... See more

Rated 5 out of 5 stars

YOUR WEBSITE IS GREAT EASY TO GET AROUND. IT MAKES IT EASY TO TAKE A SCREEN SHOT OF ALL THE INFO YOU NEED TO MAKE COMPARISONS AND DECIDE WHAT TO BUY. YOU COULD ADD A COMPARISON OF A CANVAS VS PRINT. I... See more

Rated 5 out of 5 stars

The choices and categories are vast. Wonderful choices of canvas, print, framing. Easy to build exactly what will fit in the space you have in mind. Looking forward to receiving my order.


Company details

  1. Decoration and Interior Design Store
  2. Art Supply Store
  3. Furniture Store
  4. Home Goods Store
  5. Picture Frame Shop

Information provided by various external sources

Since 2006, Great BIG Canvas has been leading the industry in art and photography reprints and customizable art products. Great BIG Canvas offers décor solutions for both home and commercial settings, including corporate offices and retail spaces. As our name implies, we offer some of the largest art prints in the industry. Shoppers can view our constantly growing online collection of more than 750,000 images, which includes fine art photography, abstract art, and renowned masterpieces.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Ease of cancellation

I left a message for Chat GPT, and Emily got back to me quickly, and she was able to cancel my order in a friendly, timely way.
I was extremely satisfied with her Customer Service.

May 17, 2026
Rated 5 out of 5 stars

Great!

My painting had arrived damaged during shipping so I contacted them and they worked with me to make it right, the whole
Processes was great! My painting is beautiful and I’m very happy with it.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order!

Easy to order!! Great selection and choices!! Can't wait to get the one I ordered. It's a gift for my son!

May 16, 2026
Rated 3 out of 5 stars

Too many reflections in the glass

I bought a large beautiful canvas recently and was very happy with the ordering and delivering process. However, when I hung the artwork on the wall, I noticed that the glass was extremely reflective and I could not keep the art on the wall that I had originally chosen. It would have been nice to have the option of non-reflective glass or even non-reflective acrylic offered as an option to mitigate this problem which I'm sure affects many buyers.
I tried to fix the problem myself by removing the art from the frame and would have been happy to replace the glass with something non-reflective, but it appears to be locked into the frame and stapled together making it impossible to remove without breaking it. I'm not sure why the glass and artwork couldn't have been just placed together and then pinned in place like an ordinary print.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

I like it because you keep my item in…

I like it because you keep my item in the cart until I decide when to purchase it.i love that.sometimes I don't have the money to buy right away but I love the picture so I put it in my cart until I can get it. It really gives me the time to get what I love. Other wise I would just pass it up.thanks again!

May 17, 2026
Rated 5 out of 5 stars

Great BIG Canvas is an excellent…

Great BIG Canvas is an excellent company to order from. LOVE them! I ordered the incorrect size. Had to reorder. The customer service rep was kind, patient, and overall wonderful to work w/!

Easy to order online. Nice website. Will work w/them again and would suggest you do too!

April 21, 2026
Unprompted review

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