Great BIG Canvas Reviews 25,243

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 5,361 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the craftsmanship and the beautiful appearance of the artwork. Many people found the ordering process to be easy and straightforward, appreciating the user-friendly website and the wide selection of art available, which made it simple to find exactly what they were looking for. The careful packaging of items also received positive remarks, ensuring products arrived in good condition. However, some customers experienced issues with the website, noting that items occasionally disappeared from their cart. A few other people also felt that their orders did not arrive or arrived with damage, such as scratches or marks.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the vast selection of... See more

Order

Reviewers highlight positive aspects of order. Customers found the ordering process easy and quick, with many... See more

Quality

Reviewers mention positive feedback about quality. Customers are highly satisfied with the product quality,... See more

User experience

Consumers find the user experience to be positive, highlighting the site's ease of use and navigation. Many... See more

Website

Customers had positive experiences with the website. Reviewers consistently praise its ease of use, intuitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just moved into a new home and wanted fresh art. I stumbled on Great Big Canvas and was able to find a style that I liked and purchased three items from the same artist to bring our living room and... See more

Rated 5 out of 5 stars

The ordering process was easy. It was easy to find photos in the category I wanted. ( Mine was mountain scenes in Colorado ). The delivery time was very reasonable. The pictures were wrapped and b... See more

Rated 5 out of 5 stars

I like this company. I have flooded my home with their artwork and photos, all on canvas and framed. The items are well packaged and hold up to the rough treatment the shippers put them through. Of... See more

Rated 5 out of 5 stars

It is so easy to find a picture that matches exactly what you are looking for. The quality is good, a tremendous range to pick from and considering they are dispatched from USA, they get here (UK)... See more


Company details

  1. Decoration and Interior Design Store
  2. Art Supply Store
  3. Furniture Store
  4. Home Goods Store
  5. Picture Frame Shop

Information provided by various external sources

Since 2006, Great BIG Canvas has been leading the industry in art and photography reprints and customizable art products. Great BIG Canvas offers décor solutions for both home and commercial settings, including corporate offices and retail spaces. As our name implies, we offer some of the largest art prints in the industry. Shoppers can view our constantly growing online collection of more than 750,000 images, which includes fine art photography, abstract art, and renowned masterpieces.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome!

Lots of options for how you want your piece, great selection, price, and freakishly speedy delivery. Will be ordering from here again!

May 11, 2026
Rated 3 out of 5 stars

Scratched Hangings

Both of my hangings arrived with scratches on them. The outside packaging was in perfect condition. Very disappointing. Texted with Niah. She will resend the hangings. Hoping they're in perfect condition this time.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

I took it out of the package and it looks beautiful. I bought it to give to my husband for his birthday. He went to the Galapagos and fell in love with the blue footed boobie. So I’m getting excited. I would definitely buy again from you. The craftsmanship is amazing from the picture to framing. Job well done.

May 11, 2026
Unprompted review
Rated 2 out of 5 stars

The poster is full of marks and it…

The poster is full of marks and it shows through the glass on the frame, looks terrible.

April 24, 2026
Great BIG Canvas logo

Reply from Great BIG Canvas

Hi Sherilyn,
Thank you for taking the time to leave us a review. We're sorry to hear that your item didn't arrive in perfect condition! We'd love to work with you to ensure you have something you love. We've sent you an email and look forward to hearing from you!

Rated 3 out of 5 stars

Canvas isn't nice

The print color and style was as expected, but the canvas is just textured plastic, so the quality isn't great. They look nice from a distance so I still kept them.

May 11, 2026
Unprompted review
Great BIG Canvas logo

Reply from Great BIG Canvas

Hi Lori,
Thank you for taking the time to leave us a review! Everything on our site is printed in a Giclee style, meaning that when we print the images onto our canvases, we use a high-quality inkjet printer with archival inks to make sure that the images look as best as they can, and will last for years and years to come! There is no paint applied to the print, but everything is created from the original digital image of the painting or photograph. Because of this, there is also no texture other than the canvas material itself. While our canvas blend and inks are both proprietary, we’d be happy to answer any other questions you may have. Please send us an email at support@greatbigcanvas.com!

Rated 2 out of 5 stars

Where do I paste in the money saving code???

I ordered a very expensive piece and the website offered a code to use to save money but there was no prompt or place to paste the code (I have no idea what I would have saved using the code because it was not explained) when I navigated through the payment process. Very disappointing.

May 11, 2026
Great BIG Canvas logo

Reply from Great BIG Canvas

Hi John,
Thank you for taking the time to leave us a review. We're sorry to hear that you had issues using your coupon. It looks like a coupon was applied to your order saving you 50%! If you have a different promotion you'd like to use, please send us an email at support@greatbigcanvas.com and we'll be happy to help!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look