A spur of the moment last minute booking to Croatia whilst we were on our last week of another holiday and didn't want to leave the warm weather for long. Saw the email, shall we, shan't we book it, l... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Great Value Holidays
Everything was so well organised with the transfers working perfectly and a super hotel. The booking staff could not have been more helpful. They answered the phone so quickly and sorted out a problem that I had created very quickly.

Reply from Great Value Holidays
Excellent from start to finish best mini break had

Reply from Great Value Holidays
Our 5 day break was very successful, 2 very good hotels, a little more advice as to how far the metro was etc would have been helpful.
A small hiccup was rectified satisfactorily.

Reply from Great Value Holidays
Good hotel and great service. We had an issue with the title on our airline ticket but it was resolved by Great VH within 3 hours. Thank you - very impressive service

Reply from Great Value Holidays
Claudia was a great guide and she gave us lots of interesting information about the places that we were visiting. All the places that we visited were lovely apart from the winery visit. I don't drink wine so I didn't enjoy this visit ,although we had a nice lunch there, but I know that other people on the trip did enjoy it and you can't please everyone every time, as different people like different things. The included dinners in the hotels weren't very good, especially the meat, but the rooms were nice. The location of Hotel Rosa was great, just a short walk to the lake, I had a lovely afternoon there when I arrived. The included lunch in Bologna was excellent, one of the best meals I had on the trip. It was great that we were able to do a group booking for the gondolas in Venice, this made it more affordable for everyone and I really enjoyed it. It was good having the guided tours and then having free time to look around on our own, Claudia was good about telling us were our meeting point was and what time we needed to be there. I really enjoyed my holiday, it was well organised and good value.

Reply from Great Value Holidays
Staying onboard the Sunborn in Gibraltar, seeing the planes land and views of the Marina and the Rock made the stay special.

Reply from Great Value Holidays
Well organised from start to finish. Easy procedures from start to finish. Brilliant value for a quality package.

Reply from Great Value Holidays
We were very lucky with the weather but Bled is a delightful place. The hotel was perfect although the price of food and drink is very high, luckily we were on half board. If I was asked would we do it again the answer is definitely yes

Reply from Great Value Holidays
Really good value for money. Before we left for our trip, needed to speak with someone from Great Value Holidays, that person was very professional, polite and helpful. Not once did we get put on hold or have to be put through to anyone else.
. The trip far exceeded our expectations. The accommodation and location was outstanding.

Reply from Great Value Holidays
Booking was easy and the portal has all the information at hand. Holiday was great and worth the money.

Reply from Great Value Holidays
Our holiday included 4 nights at the hotel with breakfast, air fares, transfers and 2 excursions. All travel went smoothly. The hotel, an older building, was clean and comfortable. All staff were helpful and friendly. We had a problem with the TV, which couldn't be fixed, so they gave us a different room with a view of the Eyjafjord. The breakfast was substantial and catered for all preferences. We were picked up on time for our first evening excursion, and our knowledgeable guide was excellent. We were fortunate to see an amazing display of the Northern Lights. Akureyri, N.E Iceland is a relatively small town, and you can walk to the town centre with its tourist shops, cafes and most places of interest. Also, the buses are free.
Being winter, there were no tourist information shops open, but you can get a map and brochures from the Whale Watching Booking office near the Hof Cultural Centre. The Classic Whale Watching tour leaves from there at 1 pm, all year. The crew gave a running commentary of where to look, and we were fortunate to see 3 humpbacks diving and feeding about 1.5 hours from Akureyri. This tour was not part of our holiday package. The tour we had vouchers for was the Forest Lagoon thermal pools, but we weren't particularly keen and chose not to go. The pickup place in town wasn't clear, as our voucher mentioned 2 different places and times for the free shuttle.
Overall, this winter trip would suit people who are prepared to find their own way around and like to seek out new experiences. Be prepared for cloudy days and a cold wind, with temperatures about minus 4 to minus 10. We were lucky that most days had some sun and clear evening skies. Customer service in all places was excellent, friendly and helpful. We had an amazing time and would certainly go again.

Reply from Great Value Holidays
Nice weekend in Gibraltar, the Sunborne Yacht is gorgeous. Two days was enough to see everything that Gib has to offer. Very good value.

Reply from Great Value Holidays
Great price, very good communication when booked and throughout. The whole break was very well put together.
We thoroughly enjoyed it and would recommend Great Value Holidays to book through.

Reply from Great Value Holidays
Great value and absolutely no issues with the holiday. Exactly what it said on the tin.

Reply from Great Value Holidays
Everything was perfect. GVH kept us informed every step of the way. Great accommodation excellent flight times. Super value.

Reply from Great Value Holidays
Value for money trip with detailed arrangements. Good communication on the itinerary and the purchased items including hotel, activity and airport transfer. A good trip well organized.

Reply from Great Value Holidays
We had a great experience, & would definitely use this company again

Reply from Great Value Holidays
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.