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Greaves Sports Reviews 9,927

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products and appreciate the competitive pricing, often finding great deals. The delivery service is frequently highlighted for its speed and efficiency, with many items arriving sooner than expected. People also commend the staff for their exceptional helpfulness, extensive knowledge, and welcoming demeanor, making every interaction a pleasure. However, some customers also noted occasional delays in delivery, which were sometimes attributed to the courier service rather than the company itself. A few people also mentioned issues with product fit, specifically with certain types of footwear, requiring returns or exchanges.

What people talk about most

Product

Reviewers express satisfaction with the products, frequently highlighting their excellent quality and great... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the quick and fast... See more

Service

Customers consistently report positive experiences with the service. Many reviewers highlight the speedy... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight finding unbeatable... See more

Based on these reviews

Rated 5 out of 5 stars

Used Greaves Sports to order a Ghana Puma 2026 shirt. Website use was smooth sailing. Processing was speedy. Delivery was rapid. I had email updates throughout. Most importantly, perhaps, I was allowe... See more

Company replied

Rated 5 out of 5 stars

I’m very happy for choosing Greaves Sports to order a football kit for my son’s birthday! I paid for Express Delivery to make sure that I will have the product delivered in time but unfortunately Roy... See more

Company replied

Rated 5 out of 5 stars

Ordered Barbour gilet for my father-in-laws birthday present. Quick delivery, excellent price. Would definitely recommend Greaves. We are a sporty household so will tell my adult sons too.

Company replied

Rated 5 out of 5 stars

Staff are great always very welcoming when walking through store taking time out to speak to you. Some high end stores can sometimes judge a person with how they are dressed ie work wear and forget so... See more

Company replied


Company details

  1. Activewear Store

Written by the company

At Greaves Sports, we’ve been proudly serving the sporting community since the 1930s — helping athletes, adventurers, and everyday sports lovers find the gear they need to perform at their best. Whether you're shopping online or in our Gordon Street Store, we’re committed to providing expert advice, top-quality products, and a five-star service. Your feedback means everything to us. It helps us grow, improve, and continue doing what we love — supporting you on your sporting journey. If you've shopped with us, we’d love to hear about your experience!

Sport's Experts

Written by the company

Unparalelled advice and service
Whether it's our PGA Pro Golf team or our running experts, our staff have the knowledge and advice to help you find the best products.

Contact info

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4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great website with lots of variety…

Great website with lots of variety and the football shirt I got was the cheapest website for the same shirt. My second purchase and very happy. It is a present so I can’t comment too much but I’m sure they will love it

March 30, 2026
Rated 5 out of 5 stars

What an amazing store!

What an amazing store! Proper sports store selling just about anything you could think of. Staff were really friendly too. I'll certainly be going back when I'm in Glasgow again.

April 3, 2026
Rated 5 out of 5 stars

I’m very happy for choosing Greaves…

I’m very happy for choosing Greaves Sports to order a football kit for my son’s birthday! I paid for Express Delivery to make sure that I will have the product delivered in time but unfortunately Royal Mail delivery was delayed with 1 day more than expected . The Greaves Sports gave me back the money for delivery without asking and I was very surprised about how they’re customer service is prompt, efficient and responsive.
I have the football kit in time for my son, very good quality! I definitely recommend them and I will buy again in the future from them!

April 9, 2026
Unprompted review
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Reply from Greaves Sports

Hi Adriana,

Thank you so much for this wonderful review! We're really happy to hear that your son’s birthday kit arrived in time and that you’re pleased with the quality. We’re sorry again for the Royal Mail delay, but glad we could make things right quickly for you. Your kind words about our customer service mean a lot to the team. We truly appreciate the recommendation and look forward to helping you again in the future!

Thanks,
Greaves

Rated 5 out of 5 stars

Great website

Great website, really good prices and prompt delivery.

March 30, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Sally,

Thank you for the great review! We're delighted you enjoyed the website, found the prices competitive, and received your order promptly. Really appreciate your support!

Thanks,
Greaves

Rated 5 out of 5 stars

Exactly what was advertised

Exactly what was advertised, ordered and delivered within 3 days. Quality service.

March 30, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Carl,

Thank you for the great review! We're really glad everything arrived just as expected and so quickly. Delighted you were happy with the service!

Thanks,
Greaves

Rated 5 out of 5 stars

Great Sports Shop

The web site was easy to use and delivery information good. Greaves is a great sports store with helpful staff which has been reliably there for many years.

March 30, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Fiona,

Thank you for the lovely review! We're delighted to hear the website was easy to use and that the delivery updates were helpful. It’s wonderful to know Greaves has been a trusted store for you over the years. We really appreciate your support!

Thanks,
Greaves

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly, attentive, knowledgeable staff. Always efficient.

March 30, 2026
Greaves Sports logo

Reply from Greaves Sports

Hi Sian,

Thank you for the wonderful feedback! We're delighted to hear you’ve had such great experiences with our friendly and knowledgeable team. It means a lot to know you find our service consistently efficient. Looking forward to helping you again!

Thanks,
Greaves

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