GreenAcres Living Memorial Parks Reviews 

1,101
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional kindness, genuine compassion, and steady professionalism provided throughout such difficult and emotional times. People also mention that the gorgeous woodland locations provide a peaceful, calm, and beautifully maintained natural setting ideal for final resting places. Some people also felt that the welcoming facilities, inclusive of well-prepared gathering halls and refreshment areas, made hosting memorial services remarkably smooth and comforting for everyone involved. Visitors consistently note that the surrounding natural environment creates an uplifting atmosphere where families can comfortably gather to remember their loved ones together.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their exceptional kindness, compassion, and... See more

Location

People report positive experiences with location, describing the grounds as calm, quiet, and beautifully... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, empathy, and... See more

Facilities

Users describe positive interactions with facilities, noting that the grounds are beautiful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Greenacres Living Memorial Park at Colney is exactly where my mum would have wanted her ashes spread. It’s a calm, quiet and beautifully maintained park, surrounded by woodland and animal life is no... See more

Company replied

Rated 5 out of 5 stars

We held a celebration of my mums life at Heatherley Park. It was the most wonderful location, an uplifting building set amongst meadow and woods. We all came together to read and share our memories,... See more

Company replied

Rated 5 out of 5 stars

Thank you to Emma for your professionalism with my dad’s internment on 19th September. As a family we were happy with the lovely poem you read out as we laid my dad’s ashes to rest. Thank you also t... See more

Company replied

Rated 5 out of 5 stars

GreenAcres is a beautiful natural burial park and provided the perfect final resting place for both our mum and dad. The peaceful woodland setting made the day feel calm, personal and very special... See more

Company replied


Company details

  1. Memorial Park
  2. Cremation Service

Written by the company

You’ll find things are different at GreenAcres Living Memorial Parks. Death is part of life, so we create beautiful, natural spaces in British woodlands and landscapes that help people come to terms with loss. You won’t find rows of headstones in our Parks. Instead, you’ll be uplifted by the power of nature and given the space you need to reconnect with loved ones. We aim to help people live through loss more easily and completely by providing a comfortable place to reflect and continue the memory of those who have passed away. GreenAcres offers a premium parkland experience that eases the pain of death through the celebration of life and helps the living move forward more positively with hope. We know that many people get great comfort from the ritual of visiting their loved one’s final resting place. Our memorial options offer unique places to reflect on the lives of the loved ones, giving families the opportunity to create modern rituals, establish habits of remembrance and embark on a pilgrimage to connect with those who have died. GreenAcres Living Memoria Parks offers six prestigious venues set amidst woodland, meadowland and parkland. Our nature-rich Parks honour your loved ones while providing tranquil spaces teeming with richly diverse flora and fauna for the living to reflect on precious memories. Regardless of your faith, beliefs and cultural practices, GreenAcres is a place where you can pay tribute to the person who’s died in a way that’s best for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,101)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

The perfect resting place

Not having arranged a funeral service before Heatherley Park made everything so smooth. The ladies were sympathetic and kind, nothing was too much trouble. I wanted a natural burial for my husband and Heatherley Park is the perfect setting, calm, peaceful and natural. We are planting an oak tree for him and are able to visit whenever we want to. Thank you one and all.

January 22, 2026
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Mrs Ferguson We really appreciate you leaving us such a lovely review and that we that we were able to look after you. GreenAcres Heatherley offers a calm and welcoming place to say goodbyes and the team is so happy to hear your comments reflecting this. We hope you can take the time to come back and enjoy our lovely woodland.
Kindest regards, The GreenAcres Heatherley Team

Rated 5 out of 5 stars

Thank you to all the team at Green…

Thank you to all the team at Green Acres in Grayshott
They were all very caring/ helpful and made everything much easier. I would highly recommend this place, it is so peaceful. A lovely resting place for your loved ones

November 20, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you Mrs Gilbert, for taking the time to write this review and recommend our services. Your kind words mean a lot to the team. We pride ourselves in helping people to choose exactly what they want, and nothing is ever too much trouble. You may want to pop into our GreenAcres Bereavement Group, it's just a coffee, biscuit and a chance to chat with other people. For details and to register visit www.greenacresgroup.co.uk/events Please come by and visit the Park sometime soon.
Best wishes from the GreenAcres Heatherley Park team.

Rated 5 out of 5 stars

A lovely final resting place for your loved ones.

When I was recommended to Greenacres by Co-op Funeralcare Chingford I didn't even know it existed! I was a bit apprehensive as I had not been there before but what a fantastic place! So peaceful and the grounds are amazing. The room where the service was held was just the right size and looked out over the forest which was lovely. The Gathering Hall was warm and inviting and tea and coffee was available which was a nice thought.

I would thoroughly recommend Greenacres as a final resting place for your loved ones.

January 26, 2026
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Barbara. We really appreciate you leaving us such a lovely review and that we that we were able to look after you. GreenAcres Epping offers a calm and welcoming place to say goodbyes and the team is so happy to hear your comments reflecting this. We hope you can take the time to come back and enjoy our lovely woodland.
Kindest regards, The GreenAcres Team

Rated 5 out of 5 stars

The perfect place for your loved ones

The second we entered the grounds as a family we knew this is what we wanted to be and to lay our loved one to rest. Every step we took around just reinforced this feeling. It's beautiful, very natural, peaceful and welcoming. The staff were wonderful at looking after us and our needs, I cannot recommend Greenacres enough.

November 7, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you so much for taking the time to write this review and recommend our services. Your kind words mean a lot to the team. We pride ourselves in helping people to choose exactly what they want, and nothing is ever too much trouble. Please pop by and visit the Park soon.
Thanks again, best wishes from the GreenAcres team

Rated 5 out of 5 stars

Green Acres is a special place with an…

Green Acres is a special place with an amazing team to support you through a difficult time. The facilities are lovely and work so well. We cant thank everyone enough for helping us to celebrate the life of our relative.

December 8, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you for your kind words, Laura. We’re so glad to know that GreenAcres brings you peace and comfort. It means a great deal to our whole team to know that the Park continues to provide a special place for remembrance and reflection.

With warm regards,
The GreenAcres Team.

Rated 5 out of 5 stars

Beautiful place in which to say farewell

We said farewell to my mother in law at Heatherley Park in October. The Park is a beautiful rural environment, calming and inviting. The team, both in the planning and preparation of the service, as well as on the day, could not be faulted. Jenny, Ness and Jo were kind, professional and compassionate, and the Gathering Hall was a welcoming space in which to hold exactly the type of service we wanted. AV technology and the availability of a video reel enabled us to personalise our goodbye, and the ability to host the wake at the venue greatly reduced our stress levels. Although Mum's ashes will be laid to rest elsewhere, the grounds of Heatherley Park will be a place to always remember her locally. Thank you.

October 20, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you for your kind words, Ruth. We’re delighted to hear that your service went well. We understand that grief can be a challenging time for everyone. If you’d like, you can visit our monthly Bereavement Café for a coffee, a biscuit, and a chance to chat with other others. For details and to register, please visit www.greenacresgroup.co.uk/events. We hope to see you at the Park soon.

Best wishes,
The GreenAcres Heatherley Park Team.

Rated 5 out of 5 stars

Wow What A stunning & Tranquil Venue

I recently had the privilege of conducting a celebration of life service at Heatherley Park Green Acers, and I left with a deep sense of gratitude for the venue and its staff. From the moment I arrived, the atmosphere was peaceful and welcoming, providing a comforting backdrop for families and friends to gather and remember their loved one as they say their goodbyes.

The facilities at Heatherley Park Green Acers are beautifully maintained, with tranquil gardens and well-kept indoor spaces that foster a sense of reflection and warmth. The staff demonstrated genuine compassion and professionalism throughout the process, assisting with every detail to ensure the service ran smoothly and respectfully.

What stood out most was the environment itself, which allows a service to truly honor the unique life being celebrated. The three staff members I met today, Nessa, Jo, and Louie, were professional and showed me great kindness, as it was my first time there.

I would highly recommend Heatherley Park Green Acers to anyone seeking a thoughtful, serene setting for a celebration-of-life memorial service. Green Acres dedication to creating an environment for families during such a meaningful moment is evident in every aspect of the surrounding area grounds.

I am looking forward to conducting another celebration of life service there again and would absolutely no hesitations in recommending Heatherly Park to any of my families looking for a different venue.

November 21, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you so much for your review and your kind recommendation. We are truly grateful that you took the time to reflect on your experience at GreenAcres Heatherley Park.

It means a great deal to our team to know that the atmosphere and surroundings supported you in delivering a meaningful Celebration of Life service. Creating a calm and welcoming space for reflection is at the heart of what we do, and we are pleased that this helped you provide a comforting experience for the family you were guiding.

With warm regards
The GreenAcres Heatherley Park Team

Rated 5 out of 5 stars

We celebrated Dads life at Heatherley…

We celebrated Dads life at Heatherley Park today.
What a wonderful place it is, with the most helpful and compassionate people that you would wish to meet. A lovely open plan building which allows the gardens to join the service, with a delightful reception area which allows you to wait for and celebrate afterwards without going anywhere. Thank you

November 3, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you for your kind words, David. We’re so glad to know that GreenAcres Heatherley Park brings you peace and comfort. It means a great deal to our whole team to know that the Park continues to provide a special place for remembrance and reflection.

With warm regards,
The GreenAcres Heatherley Park Team.

Rated 5 out of 5 stars

Exceptional care and continuing kindness.

I want to express my deepest thanks and gratitude to Tracey and her Team at Epping Forest; their kindness, empathy and professionalism are truly helping us all in these hard and painful times.
The care, compassion and respect you have shown to my son have been a real comfort.
Epping Forest is a beautiful and tranquil place but the Team has also achieved to make it a very special place where visitors share and talk to each other in the most authentic and sincere way. Thank you for your amazing work.

February 20, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you for your kind words, Myriam. We’re so glad to know that GreenAcres Epping Park brings you peace and comfort. We understand that grief can be a challenging time for everyone. If you’d like, you can visit our monthly Bereavement Café for a coffee, a biscuit, and a chance to chat with other others. For details and to register, please visit www.greenacresgroup.co.uk/events. We hope to see you at the Park soon.

Best wishes,
The GreenAcres Epping Park Team.

Rated 5 out of 5 stars

Lovely Customer Service

Since I lost my Mum 6 months ago I have been up to Greenacres Rainford a lot. Such a beautiful setting and I couldn't think of anywhere better for my Mum. From the first day I went and every time I have been since I cannot fault the service they provide. Gina in particular was lovely and really helped me when I was arranging the service and the plot for the ashes burial.
When it was time to bury the ashes, a lady called Chris helped with the interment and My Mums ashes were buried by one of the Groundworkers called Luke. The respect and kindness shown by him (and Chris) was so nice. Even now, 6 months on the groundworkers are checking on Mums tree and making sure everything is ok and it means a lot.

June 6, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Jane,
Thank you for your kind words; the team truly appreciate them. We work hard to provide outstanding service and support, offering families the choices to say their goodbyes in a way that reflects their wishes while being surrounded by nature. Our team always goes the extra mile to ensure a memorable and special experience during a challenging time.

Warmest wishes,
The GreenAcres Rainford Park Team.

Rated 5 out of 5 stars

Beautiful...

The team at Heatherley Park could not have been more welcoming, professional and accommodating as we planned the Memorial for Mum. Nothing was too much trouble and they handled everything with compassion and sensitivity. As a family we are all very grateful that we could scatter Mum's ashes in such a beautiful place.

September 19, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Katherine, Thank you for your kind words; the team truly appreciate them. We work hard to provide outstanding service and support, offering families the choices to say their goodbyes in a way that reflects their wishes while being surrounded by nature. Our team always goes the extra mile to ensure a memorable and special experience during a challenging time.

Warmest wishes,
The GreenAcres Heatherley Park Team.

Rated 5 out of 5 stars

A truly special place and wonderful team

Greenacres Hatherley Woods is a very special place. My dad died last year and we held the celebration of his life in the Great Hall. We also placed the ashes of both my parents in the new orchard this weekend. The location is beautiful throughout the seasons and the flowers and wildlife make this a truly natural environment. The hall is filled with light and all you can see are trees and meadowland through huge glass windows. More than anything though this is about the people who run it. Jenny and Ness have been wonderful throughout. They understand this is about people and emotions and that everyone's grief is different. They are warm and kind and at no point did I feel pressured-they understand the process takes time and you need to be ready to let go. Both the service and the ashes internment were organised professionally but with warmth and gentle encouragement. Nothing was too much trouble and things just got sorted without fuss.Ness did a perfect introduction to start the ashes internment and knew what to say that was personal to my parents-because she had got to know them through talking to me and listening. The grounds staff work hard to maintain the grounds and when you attend it feels like a warm and friendly team. We have a lovely place to honour my parents' memory and I know we will feel welcomed and visit often. Thank you Jenny, Ness and team for everything you have done for us.

October 18, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you for your kind words, Claire. We’re so glad to know that GreenAcres Heatherley Park brings you peace and comfort. It means a great deal to our whole team to know that the Park continues to provide a special place for remembrance and reflection.

With warm regards,
The GreenAcres Heatherley Park Team.

Rated 5 out of 5 stars

Rainford .Perfect resting place .

My late wife was buried at the Rainford park in June 2018. The beautiful grounds and perfect staff made it a no brainer when choosing a final resting place for my gorgeous lady.
Over the years the dedication of both office and grounds teams make trips up there ( and I have made over 200 ) a lovely peaceful experience every time.
The diversity of changing colours during the seasons is quite extraordinary. And of course the bluebell covering for a short spell each year is quite spectacular.
The office and ground staff are always courteous and empathetic. It is easy to see the ultra hard work that the guys that drive the tractors , dig and manicure the woods and clearings are very dedicated to their craft.
And of course the staff in the offices will be working just as hard to facilitate a positive experience to those who through various circumstances attend the Greenacres venue .
Overall , this lovely place has done my late wife proud .

October 13, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you so much for your kind and thoughtful words, Paul. We’re deeply touched to hear how much the Park means to you and how it has provided peace and comfort during your visits over the years. It’s heartwarming to know that the Park continues to honour your late wife in the way she deserves.

Your appreciation for our team truly means a great deal. Everyone here takes great pride in caring for the Park and ensuring it remains a beautiful, tranquil place for reflection throughout the seasons.

Thank you again for taking the time to share your experience, it’s a privilege to support you and your family.

With warm regards,
The GreenAcres Rainford Park Team

Rated 5 out of 5 stars

My wife's funeral service at Heatherley Park

Thank you so much to Ness and the team. Sadly, we had known for a few months that my wife was going to die, and we looked together for the right place for the funeral and to lay her ashes to rest. We chose Heatherley Park. The park itself has beautiful meadows, groves of trees and woodland for the final resting place. The service hall was perfect for her funeral service. Everyone was so kind and helpful. Thank you.

October 9, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you for your kind words, Richard. We’re delighted to hear that your service went well. We understand that grief can be a challenging time for everyone. If you’d like, you can visit our monthly Bereavement Café for a coffee, a biscuit, and a chance to chat with other others. For details and to register, please visit www.greenacresgroup.co.uk/events. We hope to see you at the Park soon.

Best wishes from the GreenAcres Heatherley Park Team.

Rated 5 out of 5 stars

We held a celebration of my mums life…

We held a celebration of my mums life at Heatherley Park. It was the most wonderful location, an uplifting building set amongst meadow and woods. We all came together to read and share our memories, and played a video slideshow. Everyone present loved it, and mum would have too. The team were extremely helpful and respectful. After our celebration we all had drinks and catered eats in the reception area. Thanks to everyone at Heatherley for making our event just wonderful.

October 4, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Susan. Thank you so much for your lovely words, we are so happy that Mum's Celebration of Life service went well. Our Teams take great pride in lovingly managing the woodland, maintaining a beautiful vibrant space and providing a unique level of personal service and support for families. We are so pleased we made it special for you and your family.

Thanks again from the GreenAcres Heatherley Park Team.

Rated 5 out of 5 stars

Thank you Emma

Thank you to Emma for your professionalism with my dad’s internment on 19th September. As a family we were happy with the lovely poem you read out as we laid my dad’s ashes to rest. Thank you also to Micky for the way he prepared the area beforehand and after. We would highly recommend GreenAcres Kemal Park as a resting place for loved ones as the care given at a sensitive time by all the staff but especially Emma was amazing.

September 19, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Thank you, Chris, for your wonderful review, your kind words affirm our commitment to outstanding service. We understand that grief can be a challenging time for everyone. If you’d like, you can visit our monthly Bereavement Café for a coffee, a biscuit, and a chance to chat with other others. For details and to register, please visit www.greenacresgroup.co.uk/events. We hope to see you at the Park soon.

Best wishes from everyone at GreenAcres Kemnal Park.

Rated 5 out of 5 stars

We were treated with compassion and…

We were treated with compassion and professionalism in surroundings that peaceful and beautiful. No better place to say goodbye to a loved one. Malcolm and Tina Baldwin

September 25, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Malcolm, thank you for taking the time to write this review, your kind words mean a lot to our team. We work hard to provide outstanding service and support, offering families the choices to say their goodbyes in a way that reflects their wishes while being surrounded by nature. Our team always goes the extra mile to ensure a memorable and special experience during a challenging time.

Warmest wishes from everyone at GreenAcres Rainford Park.

Rated 5 out of 5 stars

Outstanding

Beautiful, Lovely, and Amazing are words you don't very often hear to describe a funeral but that is how we all felt when we laid my husbands father to rest in February.
Brad and the whole team at GreenAcres Beaconsfield were outstanding....thank you for your kindness from start to finish.

February 4, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Mandy, Thank you for your kind words; the team truly appreciate them. We work hard to provide outstanding service and support, offering families the choices to say their goodbyes in a way that reflects their wishes while being surrounded by nature. Our team always goes the extra mile to ensure a memorable and special experience during a challenging time.


Warmest wishes from the GreenAcres Chiltern Park team.

Rated 5 out of 5 stars

Donna and the team are exceptional

Donna and the team are exceptional, they go above and beyond during a very difficult time for the family. Beautiful area, very happy with everything.

January 10, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Many thanks, Jan, for your kind words. It is our pleasure to provide the support and service during difficult times. We hope to see you at the Park soon – you’re always welcome to visit.
Best wishes from the GreenAcres Kemnal Park team.

Rated 3 out of 5 stars

Lack of staff support.

My late brother's funeral was held at the Rainhill branch of greenacres and as much as the place was beautiful I found the lack of support from staff that witnessed me being verbally abused by the funeral director Allan Stockley of garvey and young, very distressing. Even the police weren't helped when I reported the incident afterwards.
It was a funeral I was grieving and someone should've stepped in.
He should also be black listed to use your premises as he was so unprofessional and vile the way he carried on in front of mourners.

January 1, 2025
Unprompted review
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Reply from GreenAcres Living Memorial Parks

Dear Alison,

Thank you for taking the time to share your feedback and for bringing this matter to our attention. We sincerely apologise for the upset this has caused at such a distressing time for your family. At GreenAcres, we are a caring organisation, something we hope is reflected in many of our Trustpilot reviews.

If you would like to speak with us further, please feel free to contact the Rainford Park office on 01744 649189 and ask to speak with the Park Manager. Alternatively, you are welcome to email your telephone number to info.rainford@greenacresgroup.co.uk, and we will arrange a call at a time convenient for you.

Warm wishes,
GreenAcres Group Senior Management Team

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