Ordered 2 BT smart hub compatible phones for my elderly relative. The charging cable had come away from the plug/adaptor for her phone so was irreparably damaged. Checked around and new cable/adaptor... See more
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Bought the wrong phones from Greenbox originally but they were so helpful via email. Ordered the correct ones and got refund on returned ones within a couple of days. Communication via email almost im... See more
Company replied
I purchased a Samsung Odessy monitor from here. Listed as refurbished but honestly.... it's brand new. Great condition. FANTASTIC price and delivery. Literally next day. Efficient service. Thanks you... See more
Company replied
Spotless, brand new phones which work perfectly. Quite easy to use with volume controls and answer machine. Delivery very accurate and fairly speedy. Excellent price, excellent phones with excellent... See more
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Company details
Written by the company
Need a new phone, device or appliance for the home? Tired of those dead spots in the house while trying to connect to the internet? Why not try one of our 'Renewed' products, not only will you receive an “As New” product but you will also save on money & help the fragile planet with our great money saving deals we have to offer. All of which come with a 12-month warranty for peace of mind.
Contact info
Unit 1 North Industrial Estate, BN9 0HE, Newhaven, United Kingdom
- 01273329449
- shop@greenboxshop.co.uk
- www.greenboxshop.co.uk
4.7
Excellent
320 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Excellent pricing and delivery
Excellent pricing - and very fast order process and delivery
March 26, 2026
Reply from greenboxshop.co.uk
Thank you for your great feedback! We're pleased you found our pricing competitive and the ordering and delivery process quick and efficient. We appreciate your support and hope to serve you again soon.
The product was delivered at the…
The product was delivered at the expected date & product was of a good condition.
March 26, 2026
Reply from greenboxshop.co.uk
Thank you for your feedback! We're glad to hear your order arrived on time and in good condition. We appreciate your support and look forward to serving you again.
Reply from greenboxshop.co.uk
We're pleased to hear your product arrived on time and was delivered smoothly by Royal Mail. We appreciate your feedback and hope to serve you again soon.
Easy to order and speedy delivery
March 5, 2026
Reply from greenboxshop.co.uk
We're glad you found the ordering process easy and the delivery quick. We appreciate your feedback and look forward to serving you again.
You company has done a very good job.
February 23, 2026
The phones have limited range causing…
The phones have limited range causing call drop outs and poor quality audio - less than the range of the Panasonic units they were bought to replace.
However, Greenbox have been in contact with me to offer advice on how to overcome the problems , and a full refund if I wish to return the handsets .
February 9, 2026
Reply from greenboxshop.co.uk
Thank you for your feedback. We’re sorry to hear you’re experiencing range and audio issues—this isn’t the performance we aim to deliver. Range can be affected by placement, interference, and building materials, and we’d be happy to help optimise your setup or check for any faults. Please contact our support team so we can assist and work toward a better experience.
Good efficient well priced service from…
Good efficient well priced service from start to finish
February 9, 2026
Reply from greenboxshop.co.uk
Thank you for your kind feedback. We’re delighted you found our service efficient and well priced.
Reply from greenboxshop.co.uk
Thank you for your feedback — we’re pleased your order arrived safely and well packaged.
Excellent product
Excellent product, great price, item exactly as described, delivered in time.
February 3, 2026
Reply from greenboxshop.co.uk
Thank you for your excellent feedback — we’re delighted you’re happy with the product, price, and delivery.
Monitor looks brand new
Purchased a renewed monitor from greenboxshop. It looks brand new, perfect condition. what a great deal.
February 6, 2026
Reply from greenboxshop.co.uk
Thank you for your feedback — delighted your renewed monitor arrived in perfect condition and felt like a great deal.
A Good Purchase,
The EE Home Phone is my first digital phone. I have no mobile reception here so rely on my landline. Information about the phone was clear and concise on the Green Box website . Coupled with the price it was exactly what I needed, The phone was easy to install although I couldn't get it to link with the hub. Information in the acccompanying leaflet lead me to contact the Help Desk. They could not have been more helpful. It turned out that the Hub needed to be re-booted from their end . After that it was all fine. The phone is easy to use and the features on it, easy to set up. Overall I am very impressed.
January 26, 2026
Reply from greenboxshop.co.uk
Thank you for your detailed feedback — we’re delighted the phone met your needs and our support team resolved the hub issue quickly. Enjoy your new digital home phone!
Reply from greenboxshop.co.uk
Thank you for your feedback — glad you found our website easy to use and your order arrived as advertised.
Reply from greenboxshop.co.uk
Good review, thank you.
Reply from greenboxshop.co.uk
Thank you for your review.
Ordered on line and arrived by post in…
Ordered on line and arrived by post in a few days . No problem !
February 2, 2026
Reply from greenboxshop.co.uk
Thank you for your feedback — pleased your order arrived quickly and everything went smoothly.
Very satisfied customer.
Easy to place order and very quick delivery. Product was exactly as described. Very pleased with it.
January 26, 2026
Reply from greenboxshop.co.uk
Thank you for your kind feedback — we’re delighted ordering was easy and delivery met expectations. Enjoy your purchase!
Reply from greenboxshop.co.uk
Thank you for your feedback — delighted you’re happy with the quality, delivery, and overall experience.
Fast efficient service
Fast efficient service, clear website, easy purchase and quick delivery. Good condition reconditioned products, exactly as described - all good!
January 14, 2026
Reply from greenboxshop.co.uk
Thank you for your feedback — delighted you found our service fast and efficient, and your renewed product met expectations.
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