Green Building Renewables - Norwich Reviews 

10
TrustScore 3.5 out of 5

3.4

64 Damgate Industrial Estate, Damgate Lane, Acle, NR13 3DJ Norwich, Norfolk, GB


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Rated 1 out of 5 stars

I am leaving this review until our problem gets sorted. The company were efficient at installing, and they said that they had great aftercare. We have had the solar for over a year and it’s cu... See more

Rated 5 out of 5 stars

Chris has been really helpful in advising us of the best solar panel system for us. The chaps that turned up to complete the work were on time, reliable and honest. We’re really happy with the syst... See more

Company replied

Rated 5 out of 5 stars

We have just had a large installation completed by the Norwich/Acle branch at my house in Suffolk. 21 solar panels, 3 batteries, an air source heat pump and all the radiators upgraded. What a... See more

Company replied

Rated 5 out of 5 stars

I had a battery fitted to compliment my existing solar system. There was no hard sell, just good technical advice from this company. The prices were keen and the build quality first class. Great cu... See more

Company replied


Company details

  1. Solar Energy Equipment Supplier
  2. Boiler Supplier
  3. Electric Vehicle Charging Station
  4. Environmental Renewable Natural Resources
  5. Solar Energy Contractor

About Green Building Renewables - Norwich

Written by the company

Whether you are looking for a solar panel and battery sytem, an air or ground source heat pump, underfloor heating or an EV charge point, our friendly, award-winning team is here to help. Are you thinking about a boiler replacement, or how renewables could help lower your energy bills? Do your want to know how solar panels can reduce your environmental footprint; whatever your enquiry, we can provide our expert advice to help you on your journey to lower electricity and heating bills.

We are an MCS certified installer, members of the Renewable Energy Consumer Code (RECC) and registered with Trustmark. Our team of qualified, experienced engineers are registered with NICEIC, Gas Safe and OFTEC, giving you the peace of mind that you are in safe hands. We install a range of products, including Air and Ground Source Heat Pumps, Underfloor Heating, Solar PV, EV Charge Point and Battery Storage.

Green Building Renewables is a well-established business headquartered in York, with a growing number of locations located across the UK.

We will support you every step of the way with your choice for low-carbon and renewable technology, from planning and design to installation and aftercare. We can even provide support and information about funding and incentive schemes like the Government's Boiler Upgrade Scheme (BUS).

If you have any questions about renewable energy, renewable technology installation, solar panels, electric vehicle charging, air and ground source heat pumps or battery storage like the Tesla Powerwall, please don't hesitate to contact us.


Contact info

  • 64 Damgate Industrial Estate, Damgate Lane, Acle, NR13 3DJ, Norwich, Norfolk, United Kingdom

  • 01493 751 500

3.4

Average

TrustScore 3.5 out of 5

10 reviews

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3.4

All reviews

(10)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Aftercare

I am leaving this review until our problem gets sorted.
The company were efficient at installing, and they said that they had great aftercare. We have had the solar for over a year and it’s currently not working anywhere near as well as it did last winter. It’s 70% less efficient.
We send an email a week to try and get the aftercare that we were promised and we just get replies saying ‘we are doing everything we can, but we are waiting for fox to get back to us on why it’s not working properly’

This has been going on for 5 weeks.

The last email got no reply.

I would honestly be wary going with these guys as we are paying for electricity and have been for over a month. The system isn’t working and there doesn’t seem to be anything happening at all.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely recommend!!

Chris has been really helpful in advising us of the best solar panel system for us. The chaps that turned up to complete the work were on time, reliable and honest.
We’re really happy with the system and the service - we wouldn’t hesitate to contact Chris should we need any further help or support.
It’s definitely been worth doing and they are exporting well and providing us a good amount of energy.
Definitely recommend to others!

June 24, 2024
Unprompted review
Green Building Renewables - Norwich logo

Reply from Green Building Renewables - Norwich

Hi Joanne,

Thank you so much for your wonderful review! We're thrilled to hear that Chris was able to provide you with the best advice for your solar panel system and that the installation team was reliable and professional. It's great to know that you're happy with the system and that it's already generating plenty of energy for you.

Your recommendation means a lot to us, and we’re always here to help if you need any further support. Thanks again for choosing us!

Rated 5 out of 5 stars

Referred a customer to GBR for a ASHP…

Referred a customer to GBR for a ASHP installation in Norwich recently and they had a great service from start to finish, The communication was top notch and they had a great experience all round. A happy customer all round. Would recommend again.

September 10, 2024
Unprompted review
Green Building Renewables - Norwich logo

Reply from Green Building Renewables - Norwich

Thank you so much for your wonderful feedback and for referring a customer to us for their ASHP installation in Norwich! We’re thrilled to hear that they had such a positive experience with our team from start to finish. Clear communication and customer satisfaction are top priorities for us, so it’s fantastic to know we met your expectations.

We truly appreciate your recommendation and look forward to working with you again in the future. Thanks once again for your support!

Rated 5 out of 5 stars

We could not be more pleased

We have just had a large installation completed by the Norwich/Acle branch at my house in Suffolk. 21 solar panels, 3 batteries, an air source heat pump and all the radiators upgraded.

What a fantastic and professional job well done! Every one of the team (and there were a lot of them) from the initial survey to completion were professional, courteous, and extremely tidy. The attention to detail was superb. They delivered exactly what we asked for and accommodated our specific requirements, so we could not be more pleased.

If you are looking for green technology in your home, talk to Green Building Renewables... highly recommended.

September 5, 2024
Unprompted review
Green Building Renewables - Norwich logo

Reply from Green Building Renewables - Norwich

Thank you so much for your wonderful feedback! We're thrilled to hear that you're pleased with your impressive renewable installation of new solar panels, batteries, air source heat pump, and upgraded radiators. It’s great to know that our team in Norwich delivered exactly what you were looking for and that their professionalism, attention to detail, and tidiness made the process smooth and satisfying for you.

Your recommendation means a lot to us, and we’re proud to have been part of your journey toward greener living. If you need anything in the future, please don’t hesitate to reach out. Thank you again for choosing Green Building Renewables!

Rated 5 out of 5 stars

Excellent Company

I had a battery fitted to compliment my existing solar system. There was no hard sell, just good technical advice from this company.
The prices were keen and the build quality first class. Great customer care from Antonio during the installation although everyone I liaised with had really good customer focus.
Happy to recommend this company.

August 8, 2024
Unprompted review
Green Building Renewables - Norwich logo

Reply from Green Building Renewables - Norwich

Dear Nigel, Thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience with our team, especially Antonio. It's great to know that our technical advice, competitive pricing, and commitment to quality made a difference for you. We appreciate your recommendation and are glad we could enhance your solar panel system. If you ever need anything in the future, we're here to help. Thanks again for choosing us!

Rated 5 out of 5 stars

Fantastic prompt service from start to…

Fantastic prompt service from start to finish. Great customer service

March 19, 2024
Unprompted review
Green Building Renewables - Norwich logo

Reply from Green Building Renewables - Norwich

Thank you for your review Rochine, we're very pleased and it has been passed over to the team!

Best wishes,

Green Building Renewables

Rated 5 out of 5 stars

Exception service with competitive value

Exceptional service (including responsive and accurate communication) was provided during the recent installation of solar panels and batteries at my residence. From the initial stages of scaffolding setup to the final installation and demonstration, every member of your team exhibited professionalism and dedication that truly exceeded my expectations. The solar panel installation team volunteered to replace some broken tiles and cemented the sides at no additional cost. The pricing was really competitive, offering a highly speced system with a Tesla battery. It was a truly satisfying experience, and I would recommend the team to anyone

February 19, 2024
Unprompted review
Green Building Renewables - Norwich logo

Reply from Green Building Renewables - Norwich

Good morning,

Thank you so much for taking the time to leave such a lovely review! Your comments have been sent over to the team and they are delighted with your feedback.

We hope you enjoy your new solar panels and Powerwall!

Kind regards,

Green Building Renewables

Rated 5 out of 5 stars

Fantastic job

Fantastic job. The team conducting the work couldn’t have been better. They were professional and personable throughout their time at our property. Communication prior to the install, during, and beyond were second to none. I wouldn’t hesitate to recommend Green Building Renewables.

January 8, 2024
Unprompted review
Green Building Renewables - Norwich logo

Reply from Green Building Renewables - Norwich

Good afternoon,

Thank you for taking the time to leave a review, your comments have been passed on to the team - they were very pleased!

Kind regards,

Green Building Renewables

Rated 5 out of 5 stars

Very Good Experience

I had a very good experience with Green Building Renewables, the price was the most competitive quote but there was no cutting corners on the installation. Everyone was very helpful and the installation team were friendly, efficient and helpful if I had questions

November 6, 2023
Unprompted review
Green Building Renewables - Norwich logo

Reply from Green Building Renewables - Norwich

Hi Martin,

Thank you for taking the time to leave a review - we are delighted to hear your feedback! Your comments have been passed over to the team.

Kind regards,

Green Building Renewables

Rated 5 out of 5 stars

Can't fault them for responsiveness!

Our heat pump stopped working last night (turns out it was my fault) I phoned at 9:00 and spoke to Luke who called back within twenty minutes to say an someone was coming. By the time I got back from walking the dog the problem was fixed!

December 7, 2023
Unprompted review
Green Building Renewables - Norwich logo

Reply from Green Building Renewables - Norwich

Morning Oliver,

Thanks so much for taking the time to leave a review, we're very happy your heat pump is back working again!

We've passed your comments over to Luke and the team.

Kind regards,

Green Building Renewables

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