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Green Building Renewables - Oxford Reviews 

2
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TrustScore 3 out of 5

2.9

Solar Energy Equipment Supplier
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24 Bankside Road, Kidlington, OX5 1JE Oxford, Oxfordshire, GB

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01865 841911

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Company details

  1. Solar Energy Equipment Supplier
  2. Boiler Supplier
  3. Electric Vehicle Charging Station
  4. Environmental Renewable Natural Resources
  5. Solar Energy Contractor

About Green Building Renewables - Oxford

Written by the company

Whether you are looking for a solar panel and battery sytem, an air or ground source heat pump, underfloor heating or an EV charge point, our friendly, award-winning team is here to help. Are you thinking about a boiler replacement, or how renewables could help lower your energy bills? Do your want to know how solar panels can reduce your environmental footprint; whatever your enquiry, we can provide our expert advice to help you on your journey to lower electricity and heating bills.

We are an MCS certified installer, members of the Renewable Energy Consumer Code (RECC) and registered with Trustmark. Our team of qualified, experienced engineers are registered with NICEIC, Gas Safe and OFTEC, giving you the peace of mind that you are in safe hands. We install a range of products, including Air and Ground Source Heat Pumps, Underfloor Heating, Solar PV, EV Charge Point and Battery Storage.

Green Building Renewables is a well-established business headquartered in York, with a growing number of locations located across the UK.

We will support you every step of the way with your choice for low-carbon and renewable technology, from planning and design to installation and aftercare. We can even provide support and information about funding and incentive schemes like the Government's Boiler Upgrade Scheme (BUS).

If you have any questions about renewable energy, renewable technology installation, solar panels, electric vehicle charging, air and ground source heat pumps or battery storage like the Tesla Powerwall, please don't hesitate to contact us.

Contact info

  • 24 Bankside Road, Kidlington, OX5 1JE, Oxford, Oxfordshire, United Kingdom

  • 01865 841911

2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

All reviews

(2)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible service

We had solar panels and heat pump installed by Green building renewables (now renamed 21 degrees). Terrible service. Install was significantly late, with much turn over of personnel, and some installers not having the requisite knowledge. They had to send an engineer down who knew more but that further delayed the install. And now half a year later we still have not received all the expected paperwork. We tried to calling and emailing multiple times and we just kept getting fobbed off with promises they are looking into it. It nothing has materialised so far. This is very disappointing.

July 1, 2024
Unprompted review
Green Building Renewables - Oxford logo

Reply from Green Building Renewables - Oxford

Thank you for sharing your feedback. We apologise for the issues you encountered during your installation and the lack of follow-up since. We take customer satisfaction seriously, and we're sorry to hear about the multiple challenges you've faced, from the installation to the communication. Your experience is not reflective of the high standards we aim to maintain, and we appreciate you bringing this to our attention. We will review your concerns internally to ensure this does not happen again.

Rated 1 out of 5 stars

Extremely unhelpful company despite being a regular customer

Called the company as a regular customer as my Air source heat pump system wasn't working. They refused to come out as they hadn't installed the system despite the fact they had serviced it every year for the last 4 years. Told me to find a local company! I did say they were my local company, but that cut no ice! Very disappointed with their attitude

September 10, 2024
Unprompted review
Green Building Renewables - Oxford logo

Reply from Green Building Renewables - Oxford

Dear Sue,

Thank you for talking with Nathan from our team to explain the situation and for us to understand what has happened in the transition between your local company and its merger with Green Building Renewables. We very much appreciate you taking the time to talk to us and helping us to resolve the issue.

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